Compare AdNovum vs Okta

AdNovum

Okta

Based on 77 reviews.

Sample Customers

NEVIS nevisIDM

PostFinance, Quilvest, Generali, Swisscom Extranet

NEVIS nevisAuth

UBS, PostFinance, SIX, Segetis, Die Mobiliar, Generali, Helvetia, FOAG, SFS Group, Swisscom Extranet

Okta Workforce Identity

FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.

Okta Customer Identity

FedEx, Adobe, National Geographic, Tyson, Hewlett Packard Enterprise

Popular Solutions

Okta Workforce Identity

26 reviews

Okta Customer Identity

4 reviews

Top Industries

No Data Available

Computer Software Company

15%

Financial Services Firm

12%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Tor Nordhagen
Executive Director at Semaphore
I work for one of Norway's largest employers with 50,000 employees. This is Norway's largest retail chain and we use...
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Tom Foale
CTO at Klaatu IT Security Ltd
The basic idea behind the Customer Identity product is to put in multifactor authentication for clients to make sure...
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Review 1 of 2

Customer Service

No Data Available

SunnyKumar
Senior IT Engineer at Instawork
Whenever my company has raised a ticket with Okta's support team, we always receive immediate support. I rate the...
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GOMS R
Head Presales at Valuepoint Systems
Whenever we need information, we receive the required support from Okta. So, if I need clarification regarding...
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AmitSingh2
Microsoft Azure Engineer at Sycomp
Support is good. However, sometimes it takes them a bit longer to deal with issues.
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AmitSingh2
Microsoft Azure Engineer at Sycomp
I have been in touch with the technical support from Okta and they are very good. They answered my questions quickly...
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Berkley Lamb
Access Integration Engineer at a manufacturing company
I rate the support from Okta Workforce Identity a four out of five.
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Miguel Purizaca
IT Manager at EGP
The technical support services are good. They respond to the queries immediately.
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Rama NagaSusarla
Senior Director - Principal Architect at a computer software company
There was one minor hiccup with technical support, but other than that, the support has been pretty good. I would...
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Grijesh Maurya
Distinguished Engineer & Senior Technical Architect at Pitney Bowes
We have been satisfied with their customer support.
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Wissam Khashab
IT Security Manager at Sara
The company has very good tehnical support and they respond quickly.
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Oscar Iván Mejía
Database and Systems Manager of the IT department at Humanitree
Technical support is excellent. They are helpful and responsive.
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Mahesh-Subramanian
Vice President at Chargebacks911
The support was very good.
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Pradip Niladhe
Senior Associate Software Engineer at Simeio
The technical support of Okta Customer Identity is very prompt in responding.
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Tor Nordhagen
Executive Director at Semaphore
The customer support guy for Okta in Europe, a relationship manager, used to be a friend of mine when I lived in...
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Peter Barnett
System Engineer at Principia
The tool's tech support is hard to get a hold of. Also, you would speak to a robot who knows a lot of information,...
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Anonymous User
Systems Engineer II at a energy/utilities company
Customer Service: Customer service is excellent. We don't have to worry when we have an issue; they are always on top...
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JitendraInjam
IT Lead at 0
The solution's technical support is good.
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Esteban Quinones
Manager, Identity Management Services at Verisk Analytics
They work really well.
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Anonymous User
Senior Director of Application Services at a comms service provider
They meet our needs. We haven't had a problem with technical support answering any of our questions.
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TimoHamalainen
Director, Device Management at IT-palvelutalo Valtti at Valtti, part of Advania
There were times I needed to escalate some questions to the technical support team of Okta Workforce Identity, and on...
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Samarjeet Tomar
Technical Solutions Lead at a insurance company
I didn't like Okta's support. They say they have very good support, but the moment you create a ticket, they will...
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Anonymous User
Technology Manager at a pharma/biotech company
Customer Service: Customer service is excellent. Technical Support: Techncial support is excellent.
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Joseph Chandrasekaram
Identity Engineer at a pharma/biotech company
Initial technical support is not very responsive, it's only after escalation that we get proper support.
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Velayudham Avudainayagam
Technical Specialist at a tech company
I would give tech support a 10 out of 10. They are really awesome. Even for a free/demo account, if you raise a case...
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Anonymous User
Manager IAM at a computer software company
As premium customers, we have the opportunity to schedule calls directly with Okta's expert team members for...
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Arun Kumar V
Manager- IT Operations at Yodlee
Customer Service: 9 out of 10 Technical Support: 9 out of 10
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Anonymous User
ISG Providers Lens Research Lead Analyst at a tech services company
I've never directly dealt with technical support.
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Anonymous User
Sector Manager at a tech services company
While I can't speak on behalf of my colleagues, I have not made use of technical support.
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Anonymous User
Sales Executive at a tech services company
I've never been in touch with technical support. We are pretty well-versed enough to support ourselves. We do not...
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Emmanuel Sikwane
Partner channel manager at Inactic
I did contact the product's support team when my password got locked out. I could even reset the whole password from...
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Anonymous User
Okta Product Manager at a security firm
We have been satisfied with the support for this solution.
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Review 1 of 30

Technical Support

No Data Available

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