Compare Arista vs Progress Software

Arista

Based on 68 reviews.

Progress Software

Based on 102 reviews.

Overview

Arista Networks is a computer networking company headquartered in Santa Clara, California, USA. The company designs and sells multilayer network switches to deliver software-defined networking solutions for large datacenter, cloud computing, high-performance computing and high-frequency trading environments. Arista's products include an array of 10s switch. Arista's own Linux-based network operating system, EOS, runs on all Arista products.

Information Not Available

Sample Customers

Arista Data ANalyZer

IG Group, CBC Radio Canada, Fixed Mobiles Telecom, LivePerson, Samsung SDS

Arista NDR

- Dolby Laboratories- Seattle Genetics- ARM Energy- Ooma- Prophix- Yapstone

WhatsUp Gold

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Flowmon

SEGA

Popular Solutions

Arista Networks Platform

11 reviews

3 reviews

2 reviews

6 reviews

3 reviews

4 reviews

Top Industries

Computer Software Company

16%

Financial Services Firm

12%

Manufacturing Company

Government

Educational Organization

30%

Computer Software Company

11%

Financial Services Firm

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

MarekSzafrański
Senior Core Network Engineer at Eurofins
I used to use Arista Networks Platform as it was deployed in a big data center.
Read full review of Arista Networks Platform »
MarekSzafrański
Senior Core Network Engineer at Eurofins
In general, the product works fine and is efficient. It was mainly used by someone else in my company, and I just...
Read full review of Arista Campus LAN Switches »
Nitesh Saxena
IT Manager at Avyaan Management
I use the solution in my company and I know that it is a software firewall and not a hardware firewall.
Read full review of Arista Edge Threat Management NG Firewall »
Anonymous User
Chief Technology Officer at a financial services firm

Read full review of Arista NDR »
Anonymous User
Director Of Technology
In every one of our schools - we have five elementaries, we have two high schools, one middle school - a total of 10...
Read full review of Mojo Networks »

Review 1 of 5

Tom Condo
Supervisor Information Services Operations at Seminole County Public Schools
We needed a way to replicate our Progress database to our SQL database without impacting our student information...
Read full review of WhatsUp Gold »
Raghvendra Jyothi
Manager Project Management at Capgemini
Our company uses the solution for performance and automation testing. The solution is very helpful for media and...
Read full review of Telerik Test Studio »
Gijish Vikraman
Manager - Integration (Supply Chain) at a healthcare company
We are utilizing both MOVEit Transfer and MOVEit Automation to support two primary use cases. The first use case...
Read full review of MOVEit »
Beverly R. Jamison
IT Solutions Architect / Computer Scientist at Practical Semantics
In my earliest use cases, MarkLogic was used for XML-based operations. I worked a lot in the publishing industry. The...
Read full review of MarkLogic »
Pifu Lin
Senior System Engineer at DYNASAFE TECHNOLOGIES PTE. LTD.
We will try to Proof of Concept (POC) to a client in Taiwan. We just use the features for the Network Performance...
Read full review of Flowmon »

Review 1 of 5

Customer Service

Yogesh Bangar
Senior Network Engineer at Tata Motors
The customer service and support took a lot of time to come on the troubleshooting call.
Read full review of Mojo Networks »
Moshiur-Rahman Khan
CEO at IOPoint.com
Support is good. You just need to notify them. They will instantly get back to you.
Read full review of Arista Campus LAN Switches »
Robert Wambani
CTO at JabJabGroup
The technical support is excellent.
Read full review of Mojo Networks »
Robert Wambani
CTO at JabJabGroup
The technical support is quite good. The support staff are quite efficient. Another thing to consider is that once...
Read full review of Mojo Networks »
SureshSingh
Project Manager at a tech vendor
We've reached out to technical support in the past and have been satisfied with their level of service. They're very...
Read full review of Mojo Networks »
Tareq Elqadah
Regional Sales Manager at Cyber Knight Technologies FZ LLC
Arista has excellent tech support distributed around the world.
Read full review of Arista Networks Platform »
MarekSzafrański
Senior Core Network Engineer at Eurofins
I have experience with the solution's technical support. The response from the product's support team was at a much...
Read full review of Arista Networks Platform »
Bona Chhith
Principal Network Architect at a consultancy
Their technical support is very good, and I rate them an eight out of ten.
Read full review of Arista Networks Platform »
Robert Wambani
CTO at JabJabGroup
The technical support for the solution is very helpful. I rate the technical support an eight out of ten.
Read full review of Mojo Networks »
Anonymous User
Director of Projects and IT at a healthcare company
Awake was recently purchased by Arista, so they are part of the bigger company now. That may give them an opportunity...
Read full review of Arista NDR »
Anonymous User
Operations Director at a tech services company
The technical support is very good.
Read full review of Arista Campus LAN Switches »
Anonymous User
Senior Network Engineer at a tech services company
The technical support is great.
Read full review of Mojo Networks »
Kristofer-Laxdal
Director of Information Security at a computer software company
One of the nice things about Awake is they are nimble. One of the requests that I put in October for feature...
Read full review of Arista NDR »
Anonymous User
Senior Network Engineer at a tech services company
While technical support is good, they could still improve upon their services.
Read full review of Mojo Networks »
Anonymous User
Senior Network Consultant at a tech services company
In Turkey, there is always a technical team solving a problem. It is easy to reach the international team. They help...
Read full review of Arista NDR »
Anonymous User
Director Of Technology
Their tech support is amazing. Not a chat. It's not that we put in a Help Desk ticket, it's more that we're on the...
Read full review of Mojo Networks »
Anonymous User
IT Specialist at a energy/utilities company
We have a team to maintain the infrastructure and a support agreement with Arista in case of any issues. They respond...
Read full review of Arista Networks Platform »
Anonymous User
Director of IT at a legal firm
The technical support is pretty good.
Read full review of Mojo Networks »
John Case
Senior Collaborator at a consultancy
Technical support has been incredible. I talked with the Senior Vice President of Support on a product problem that...
Read full review of Mojo Networks »
Anonymous User
Chief Security Officer at a university
Their technical support has been pretty good. We haven't had many issues and they're very proactive. That's what we...
Read full review of Arista NDR »
Dibyendu Das
Director at Apace Systems Corporation
Generally, Arista's technical support is prompt. There can be delays but they're not bad. When we go back to them,...
Read full review of Arista Networks Platform »
Anonymous User
Head of Information Security at a pharma/biotech company
Technical support has been good. The good news is that we haven't had to utilize their technical support too much,...
Read full review of Arista NDR »
David Saville
Senior Systems Engineer at WealthCounsel, LLC
Their technical support has been very good. Any time I've had questions or issues, they've been quite responsive.
Read full review of Arista NDR »
Mayuresh Bhagwat
Founder, Director at Tres Infosol Pvt. Ltd.
Technical support is one of the best that you could come across. There is no need for improvement with technical...
Read full review of Mojo Networks »
Mayuresh Bhagwat
Founder, Director at Tres Infosol Pvt. Ltd.
Technical support is lightning-fast. They are helpful and responsive. We are satisfied with the level of support on...
Read full review of Arista Campus LAN Switches »
Anonymous User
Systems Engineer at a tech services company
The support experience has been positive so far. Although we haven't directly engaged with the technical support...
Read full review of Arista NDR »
Dwayne Samson
Senior Analyst Security and Compliance at a insurance company
Awake Security get high marks for their communications. We speak at least a few times weekly to ensure the system is...
Read full review of Arista NDR »
Nimit Puvar
EVP for Enterprise Sales at Ashtech Infotech (India) Pvt.Ltd.
I am not the right person to evaluate the tech support, but according to my team’s feedback, we receive extended...
Read full review of Arista Networks Platform »
Moshiur Rahman Khan
CEO/Consultant at CIL
Arista's customer service is excellent. They provide instant support and maintain commitments regarding replacement...
Read full review of Arista Networks Platform »
Anonymous User
Network Engineer at a comms service provider
The technical support for this solution is quite good, but the deepness of the explanation in the documentation is...
Read full review of Arista Networks Platform »

Review 1 of 30

Pifu Lin
Senior System Engineer at DYNASAFE TECHNOLOGIES PTE. LTD.
We contacted Flowmon support. We have no idea about the price of doing so as our supervisor handles this. That said,...
Read full review of Flowmon »
MahmoudMohamed
Network Professional Services Team Lead at e-finance
I have contacted local support here in Egypt. I had a good experience.
Read full review of WhatsUp Gold »
Mohd Javed
Software Engineer at Thomson Reuters International Pvt. Ltd.
The solution's technical support is fine. We've reached out to them in the past.
Read full review of MarkLogic »
Mohamed Rafiq
Manager at DEWA
We had a good experience with their technical support.
Read full review of WhatsUp Gold »
SyedKareemuddin
IT Manager at COCA COLA
I am satisfied with the customer support.
Read full review of WhatsUp Gold »
MarceloPrintac
VP Business Development at MultiPoint Ltd.
The technical support is good.
Read full review of WhatsUp Gold »
Srujan Panuganti
Scientist - Instrument II at AbbVie
This is open-source software. The code and software are hosted on GitHub. If there is any problem with MOVEit, I can...
Read full review of MOVEit »
Anonymous User
VP/CTO at STARNET SOLUTIONS, INC
We made one phone call and the problem was resolved, immediately. We had a resolution in 12 minutes! My understanding...
Read full review of Kemp LoadMaster »
Anonymous User
Network and System Administrator at Kliniken Maria Hilf GmbH
We had contact with customer service/technical support for the license renewal and i can say the contact was very...
Read full review of Kemp LoadMaster »
Anonymous User
Chief Consuntant/KEMP VIP at a tech consulting company
Technical support is very good. They are quick to answer questions and provide online help.
Read full review of Kemp LoadMaster »
Anonymous User
IT Director at a computer software company
I have had no issues at all with their support team.
Read full review of Kemp LoadMaster »
Anonymous User
System Administrator at Routeware, Inc.
Kemp has the best customer service of all the vendors we use.
Read full review of Kemp LoadMaster »
Olayinka Adetijanwa
Solution Architect at ReDoy Corporation
I rate customer service and support a ten out of ten.
Read full review of Kemp LoadMaster »
Kinoti Martin
Network Engineer at a financial services firm
It's excellent, and the last technical engineer I worked with was amazing. On a scale of 10, I give them a nine.
Read full review of WhatsUp Gold »
Anonymous User
Network and System Administrator at Guardian Capital Group Ltd
Service is great, easy to work with, and always responsive.
Read full review of Kemp LoadMaster »
Anonymous User
Technical Manager at a consumer goods company
Our local support team provides excellent service. We first check with our local support team for any issues before...
Read full review of WhatsUp Gold »
Anonymous User
IT Services Manager at dSPACE GmbH
The Kemp support team is outstanding. They were very helpful; not only did they help us to better understand the...
Read full review of Kemp LoadMaster »
Anonymous User
Managing Computers & Telephone System Infrastructure at Techjet
I recently had one small glitch when syncing to an iPhone. I received support that was courteous, polite,...
Read full review of Kemp LoadMaster »
Anonymous User
Hewlett Packard Enterprise Solution Architect at a tech services company
I would rate tech support at nine out of 10.
Read full review of Kemp LoadMaster »
Anonymous User
Information Technology Manager at Larson Engineering, Inc.
Their customer service and tech support are excellent. Their technical support team leads you in the right direction....
Read full review of Kemp LoadMaster »
AviShitrit
Senior Cyber Security Architect at Central Bottling Company group ltd
I like the solution's technical support. I rate the technical support a nine out of ten.
Read full review of WhatsUp Gold »
Anonymous User
Owner at a computer software company
When it comes to the maintenance and support of this solution, we have one person dedicated to solving these issues...
Read full review of Kemp LoadMaster »
Anonymous User
Network Engineer at a government
We don't use technical support very often, but when we have, we've had good experiences.
Read full review of WhatsUp Gold »
Anonymous User
IT Senior Systems Administrator at a tech consulting company
When I first started, I did contact the technical support team to see whether I could get the new version of the...
Read full review of WhatsUp Gold »
Anonymous User
IT Specialist at Seismic Exchange, Inc.
AMAZING! Their support team is US-based and quick to answer, help troubleshoot, solve problems.
Read full review of Kemp LoadMaster »
Anonymous User
Systems Engineer at Rochester Regional Health
Technical support is always great for me. They respond quickly when a case is opened online and I have always had a...
Read full review of Kemp LoadMaster »
John ONeill
Principle consultant at Active Data Consulting Services Pty Ltd
Customer Service: I have used the managed MDBA service that Progress Software Professional Services offer. They are...
Read full review of Progress OpenEdge RDBMS »
Anonymous User
Messaging Architect at a tech services company
Customer Service: They are are very knowledgeable and friendly. Technical Support: They are are very knowledgeable...
Read full review of Kemp LoadMaster »
Anonymous User
Assistant Systems Administrator at a non-profit
We have not had contact with technical support.
Read full review of WhatsUp Gold »
Anonymous User
Vice President Strategic Development at a hospitality company
Technical support is great. It's 24/7, 365 days a year.
Read full review of Progress OpenEdge RDBMS »

Review 1 of 30

Technical Support

No Data Available

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