Service and Support
Arista Networks Platform's customer service is excellent, with prompt, effective technical support often rated between eight and ten out of ten. They offer quick, direct responses from engineers without multiple escalations. Their proficiency, transparency, and global distribution impress users, even though some mention occasional delays or the high cost of support. Arista assists in complex environments like hospitals, swiftly addressing issues and maintaining commitments. Users appreciate the rapid, professional service, experiencing satisfaction and minimal downtime.
Deployment
The Arista Networks Platform's initial setup is generally straightforward, benefiting from Zero Touch Provisioning and CloudVision Portal features. While individual switch setup is simple, using CloudVision can be time-consuming and complex for intricate environments. Deployments usually require minimal manpower, often manageable by two technicians. Familiarity with similar systems, such as Cisco, eases the configuration. Straightforward deployment times vary, typically ranging from minutes to a couple of days depending on network complexity and scope.
Scalability
Arista Networks Platform offers strong scalability across various models suitable for small to large data centers. Users report its adaptability to different network sizes, with performance benefits in high-end, low-latency scenarios. Its intuitive interface supports efficient management, while its versatility accommodates extensive client bases globally. Many organizations deploy it widely within data centers and contribute positive perspectives regarding expansion capabilities without significant issues. Arista addresses diverse requirements with its high throughput and network control features.
Stability
Arista Networks Platform exhibits high stability when configured according to best practices. Users report it as rock-solid, with minimal issues such as occasional buffering challenges or rare bugs. Stable operation depends on synchronized code levels across racks. Extensive uptime records and zero maintenance needs reflect its dependability. Many praise its excellent performance without lagging or crashes and rate its stability highly, with some noting it as reliable within their experiences.