Compare Collibra vs Rocket Software

Collibra

Based on 59 reviews.

Rocket Software

Based on 21 reviews.

Overview

Information Not Available

Rocket Software is a privately held software development firm with business and technology partnerships with IBM, EMC, and others. The company has more than 1200 employees, and is headquartered in Waltham, Massachusetts, USA. Rocket Software was founded in Boston in 1990 with a focus on IBM DB2 tools. Rocket's products are in the analytics, data, storage, applications and networks areas, and run on platforms including mainframe, Linuxvirtualized systems.

Sample Customers

Collibra Governance

Ministry of Economy Science and Innovation, Aspen Insurance, Barry Callebaut, Colt

Collibra Lineage

AXA XL, DNB, Adobe, PMI, Holland America Line, UC Davis Health, Cox Automotive

Collibra Privacy & Risk

AXA XL, DNB, Adobe, PMI, Holland America Line, UC Davis Health, Cox Automotive

Collibra Catalog

AXA XL, DNB, Adobe, PMI, Holland America Line, UC Davis Health, Cox Automotive

ASG Enterprise Data Intelligence

American Fidelity Assurance, Nord/LB

Popular Solutions

15 reviews

4 reviews

4 reviews

5 reviews

Mobius Content Services Platform

0 reviews

Rocket ChangeMan ZMF (formerly a Micro Focus product)

0 reviews

Top Industries

Financial Services Firm

23%

Computer Software Company

11%

Manufacturing Company

Insurance Company

Financial Services Firm

28%

Computer Software Company

12%

Insurance Company

12%

Manufacturing Company

11%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Prabhjyot Singh
Data and Analytics Manager at BMO Financial
We created custom data models in Collibra Lineage for domains and communities. Under each domain, we created...
Read full review of Collibra Lineage »
Peggy McCoy
Stewardship Coordinator at a healthcare company
Previously, I was in high-tech, now I'm in healthcare. In both instances, we used this solution to increase data...
Read full review of Collibra Governance »
LarsLerpold
Data Analyst for the Data Services at a energy/utilities company
I use Collibra Catalog for cataloging various reports, data elements, and tables, along with schema, associated with...
Read full review of Collibra Catalog »
Tom Kilburn
President at The Consultants Company
The primary use case is generally about IT people trying to manage their metadata to control what data their...
Read full review of Collibra Privacy & Risk »

Review 1 of 4

JuanGonzalez6
IT Solutions Manager at a government
We use the solution for kicking off Oracle products such as the PeopleSoft Process Scheduler, and then we also use...
Read full review of Rocket Zena »
Roland Schiradin
CICS Sysprog DB2-Admin at ITZ
The installation/usage is very easy. Support is very good. TMON provides a better Sysplex/CICSplex overview;...
Read full review of ASG TMON »
Daniele Folatelli
Mainframe Systems Programmer at a tech services company
Rocket Zeke is batch software. It's an essential component of the solution I provide to my client. I work for a...
Read full review of Rocket Zeke »
Anonymous User
Cloud Pre/Sales Manager at a computer software company
OpenText Exceed TurboX (ETX) is a VDI product that lets you remotely access applications that run on either Windows...
Read full review of Rocket Exceed TurboX »
Anonymous User
Data Center Operations Manager at a insurance company
The use case is to retain the reports that are currently on our mainframe, in a distributed system environment. That...
Read full review of Mobius Content Services Platform »

Review 1 of 5

Customer Service

Narsimha Desidi
Consultant at Univision Communications Inc.
We weren't overly pleased with the technical support. They need to provide a better quality of service to the customer.
Read full review of Collibra Governance »
Davy Michiels
Company Owner, Data Consultant at Telenet BVBA
They provide excellent support, and there is positive feedback in the market regarding their support services. The...
Read full review of Collibra Governance »
Ravish Sehgal
Business and Technology Consultant at a tech vendor
I would rate Collibra Catalog an eight out of ten.
Read full review of Collibra Catalog »
Prabhjyot Singh
Data and Analytics Manager at BMO Financial
The solution's support is good. They would come to us whenever we had any issues.
Read full review of Collibra Lineage »
Aditya Pawar
Solutions Architect at DTSQUARED
The tech support is good because they have a dedicated team who will be mobilized to help support you on the aspect...
Read full review of Collibra Governance »
Aditya Pawar
Solutions Architect at DTSQUARED
The support team is common for Catalog and Lineage. When we raise a concern, we must mention what our issue is. It is...
Read full review of Collibra Lineage »
Celina Mary
Data Governance Consultant at Information Asset
We do get most of our support questions answered precisely, but not all of them. We have needed to do some online...
Read full review of Collibra Governance »
Davy Michiels
Company Owner, Data Consultant at Telenet BVBA
The technical support is quite good. I would rate it as eight out of ten.
Read full review of Collibra Governance »
PrashastTripathi
Data Engineer at a tech services company
It's very difficult to get support from Collibra.
Read full review of Collibra Governance »
Aditya Pawar
Solutions Architect at DTSQUARED
The customer service and support have improved, and Collibra provides very good solutions now. They have a knowledge...
Read full review of Collibra Catalog »
Shweta Gaggar
Enterprise Data Governance at a financial services firm
The customer service is bad. It is not the best. I rate support two or three out of ten. The support team must be...
Read full review of Collibra Lineage »
Guillermo Angulo
Data Analyst at a tech vendor
Collibra provides one-on-one technical support, which gives access to a very knowledgeable person and their customer...
Read full review of Collibra Governance »
Narsimha Reddy.Desidi
Solution Architect at a financial services firm
Technical support could use some improvements. One of the concerns I have is the Collibra response time. For example,...
Read full review of Collibra Governance »
SuChatla
Sr Manager - Enterprise Data Office at a healthcare company
The technical support is okay, definitely not bad. I think they have a 24 hour SLA, but again, it's a data governance...
Read full review of Collibra Governance »
Andrea Rimoldi
Data Governance Manager at a insurance company
I've been in touch with technical support in the past and I found them to be quite helpful and knowledgeable. I've...
Read full review of Collibra Governance »
Ankur Agrawal
Data Governance Manager at a tech services company
I would rate their technical support as medium. I have had several interactions with Collibra. The response is...
Read full review of Collibra Governance »
GaneshSridharan
Senior Collibra Consultant at a pharma/biotech company
When you buy a Collibra license, they offer some training. If we have any issues, we can have a coaching call with...
Read full review of Collibra Governance »
Anonymous User
Sr. Systems Analyst, Master Data Governance at a manufacturing company
I haven't been in touch with technical support. I can't speak to how helpful or responsive they are.
Read full review of Collibra Governance »
Ludmila Kullova
Data Governance Analyst
I am not the one who actually deals with the support, however, I know that some people are dealing with them quite a...
Read full review of Collibra Governance »
Anonymous User
Technology Analyst at a tech services company
Most of the time, as soon as I raise a ticket, they revert back, and I get the correct thing. However, sometimes, for...
Read full review of Collibra Governance »
MohanKumar1
Business Analyst at a financial services firm
On a scale from one to ten, I would give their technical support a seven. This is because they still haven't...
Read full review of Collibra Governance »
Ankush_N
Assistant Director at Kaxju
The technical support team is responsive.
Read full review of Collibra Governance »
Srinivas Sivadasu
Senior Solution Architect at Intraedge
The solution's technical support was good, but there was a delay in their response time, possibly because of the time...
Read full review of Collibra Governance »
Anonymous User
Advisor Business Consultant at a financial services firm
The main technical support is from Collibra which has local partners. It's not a critical application that requires...
Read full review of Collibra Governance »
Saikat Ghosh
Consulting Principal & Founder at Digital Data Consultancy
The solution's technical support is helpful and responsive. I rate the technical support an eight out of ten.
Read full review of Collibra Governance »
Tom Kilburn
President at The Consultants Company
We've reached out to technical support rather frequently. That said, it depends on the topic. I would say that their...
Read full review of Collibra Governance »
Anonymous User
Associate Director at a financial services firm
Technical support is effective in providing solutions. That said, their response time can be improved. I would rate...
Read full review of Collibra Governance »
Sivagurunathan Ranganathan
Chief Architect at Tata Consultancy
Sometimes, when we face an issue, we resolve it by ourselves. On other occasions, we contact the solution's technical...
Read full review of Collibra Governance »
Anonymous User
Manager - Finance at a financial services firm
The company is very hands-on providing support and solutions but I think the problem is that they might be stretched...
Read full review of Collibra Governance »
Richard Monk
Knowledge Manager at The Church of Jesus Christ of Latter-day Saints
Their technical support is very good. On a scale of one to 10, I would give them a seven. We've probably had four or...
Read full review of Collibra Governance »

Review 1 of 30

Akash Vishwakarma
RPA Developer at a consultancy
Their technical support is very good and helpful. They try to understand each problem. Most of the time, it is a...
Read full review of Rocket Zena »
Bridgette Friedman
System administrator at a wholesaler/distributor
I rate Rocket Zena support a nine out of ten. Rocket Zena support has always been excellent. We would submit a ticket...
Read full review of Rocket Zena »
Saurabh Sadotra
Mainframe System Programmer at a computer software company
Their technical support is very good. I recently contacted them, and they were very supportive and helpful. We are...
Read full review of Rocket Zena »
Daniele Folatelli
Mainframe Systems Programmer at a tech services company
I rate ASG support an eight out of ten. They respond quickly 90 to 95 percent of the time and provide excellent...
Read full review of Rocket Zeke »
JuanGonzalez6
IT Solutions Manager at a government
The customer service is pretty responsive. Every time we've had a problem, someone's been available to be on the...
Read full review of Rocket Zena »
Anonymous User
Enterprise Business Intelligence Administration and Management at a government
I haven't used their technical support.
Read full review of Rocket Zena »
Anonymous User
IT Manager at a financial services firm
We have a good relationship with their local executives. Their support is good.
Read full review of Rocket Zena »
Anonymous User
Application Support Specialist
We don’t use technical support. If there are some questions, we contact our internal mainframe support team.
Read full review of Rocket ChangeMan ZMF (formerly a Micro Focus product) »
Anonymous User
Network Administrator at a government
Customer Service: Probably a nine out of 10. Technical Support: Excellent.
Read full review of Rocket Servergraph »
Anonymous User
Data Center Operations Manager at a insurance company
The technical support is good.
Read full review of Mobius Content Services Platform »
Anonymous User
Senior Systems Analyst at a newspaper
Customer Service: 10 out of 10. Technical Support: I have not found a company with a better support team in recent...
Read full review of Rocket Servergraph »
Anonymous User
Cloud Pre/Sales Manager at a computer software company
The customer support for OpenText Exceed TurboX (ETX) is excellent. I found customer support very helpful and...
Read full review of Rocket Exceed TurboX »
Mac Wang
Project Manager at Realnux
OpenText just provides the product to a local system integrator our reseller. We've found that the resellers are not...
Read full review of Rocket Exceed TurboX »
Anonymous User
System Engineer at a government
I would rate the technical support a 8/10.
Read full review of Mobius Content Services Platform »
Parul Patel
Data Backup and Recovery Admin at Albert Einstein Healthcare Network
Customer Service: A 10 out of 10. Technical Support: A 10 out of 10.
Read full review of Rocket Servergraph »
Anonymous User
DevOps Engineer at a financial services firm
Our point of contact at Rocket was not able to answer our questions and had to ask the development team in the US for...
Read full review of Rocket Zena »
Anonymous User
Compliance Manager at a hospitality company
Their technical support is not so good. To be perfectly honest, that's one of the reasons we were looking at other...
Read full review of Rocket ChangeMan ZMF (formerly a Micro Focus product) »
Anonymous User
Development Team Lead at a financial services firm
I've never had any problems with their support, whether it was simple questions or complex questions. They've been...
Read full review of Rocket ChangeMan ZMF (formerly a Micro Focus product) »

Review 1 of 18

Technical Support

No Data Available

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