Rocket Exceed TurboX Reviews

With Rocket Exceed TurboX, I found use cases valuable for scenarios where you have low bandwidth while working remotely. For example, if you want to access a server for CAD design—whether it is ASIC design or 3D design—you need a tailored solution. Normal open-source solutions like VNC do not work well for this purpose. Rocket Exceed TurboX is good for low bandwidth, multi-license, and multi-user solutions.

The best features of Rocket Exceed TurboX are that it works reasonably well and is easy to set up. As the admin, I set up the server and tested it with different bandwidths. The solution performs better than VNC, though there is still lag in the one Mbps to four Mbps range. Rocket Exceed TurboX automatically adjusts the resolution according to the program that is running, which is their intellectual property. This intelligent adjustment is a significant advantage compared to VNC, where I had to set it to the lowest setting with poor resolution to achieve acceptable performance.

The drawbacks of Rocket Exceed TurboX include lagging and cost. However, it does improve performance compared to open-source solutions, and the pricing is reasonable, especially for a large number of clients. Overall, it is good and definitely worth trying.

I used Rocket Exceed TurboX with a free trial lasting almost six months.

The data access speed of Rocket Exceed TurboX helped somewhat. It is better than the original solution I was using, though it has its drawbacks. During my six-month trial, I attempted to use it to the best of my ability to test different cases. It seems to work better than the original solution, but it still does not meet the standards I wanted.

The support for Rocket Exceed TurboX was very good. Their support and documentation were excellent, so I was able to do everything myself.

Positive

I was able to customize some configurations with Rocket Exceed TurboX to a degree. The customization options are high-level settings. For example, the adaptive configuration setting automatically changes the configuration depending on network speed, so I did not have to manually change anything.

The cost was a little more than I wanted. There are other ways to achieve remote access, such as using an Amazon AWS server running Linux. That option is easier for low bandwidth because you have direct access to the server from anywhere. The AWS approach picks the closest server and provides redundancy, but Rocket Exceed TurboX is a bit more expensive.

AWS is faster because when you use a machine on the cloud, you can connect from anywhere at any speed.

Rocket Exceed TurboX is purely a remote access solution and does not directly correspond to data analysis. There are probably metrics that OpenText collects for their software, such as how they patch things if something goes down, but I do not know what those are. There might be some debug files that they collect as well, but I am not aware of what those are. I would rate this product an eight out of ten.

OpenText Exceed TurboX (ETX) is a VDI product that lets you remotely access applications that run on either Windows or Linux.

The most helpful feature of OpenText Exceed TurboX (ETX) is that it allows you to consume heavy applications that usually have a lot of latency. Through the solution, you can remotely and effectively consume applications because OpenText Exceed TurboX (ETX) enables a shorter data arrival time to your terminal, which means you're using a very advanced machine that runs the actual application. You can consume it remotely on your simple computer.

I also like that the solution is fast and has a friendly UI.

Another great feature of OpenText Exceed TurboX (ETX) is session freeze, which allows you to freeze your session and resume it wherever and whenever. For example, I'm doing my work at the office, and then I freeze the session, go home, and log into a different computer or mobile device. I can continue the session where I left it, so that's a handy feature of OpenText Exceed TurboX (ETX).

An area for improvement in OpenText Exceed TurboX (ETX) is the installation process because you need some technical knowledge to install it. Implementing the solution requires knowledge and understanding, so if you're a user, you'd need IT assistance to set up OpenText Exceed TurboX (ETX).

What's lacking in OpenText Exceed TurboX (ETX) is a help portal for users to ask questions and seek assistance. The website has a standard FAQs page, but I would like more articles and online material, so you can deal with questions and some of the issues that arise rather than dealing with customer support. I want a portal or online system similar to what Microsoft provides for Microsoft Office products.

I've been familiar with OpenText Exceed TurboX (ETX) for about three months.

OpenText Exceed TurboX (ETX) is a pretty stable solution, so it's a nine on a scale of one to ten.

OpenText Exceed TurboX (ETX) is easy to scale because it supports scaling clusters. Scalability-wise, it's a nine out of ten.

The customer support for OpenText Exceed TurboX (ETX) is excellent. I found customer support very helpful and responsive, so I rate the support team as eight on a scale of one to ten.

Positive

My company still uses Citrix, but because it has very poor latency as a VDI solution and can't consume heavy applications, it started using OpenText Exceed TurboX (ETX) with Citrix. My company has heavy applications and requires a lot of graphic processing, so it's using OpenText Exceed TurboX (ETX).

The initial setup for OpenText Exceed TurboX (ETX) is six out of ten. I cannot say how much time it took to deploy the solution because the IT team deployed it, so I don't have information on the deployment time frame for OpenText Exceed TurboX (ETX).

An in-house team deployed OpenText Exceed TurboX (ETX).

Pricing for OpenText Exceed TurboX (ETX) is five out of ten. It's not that expensive, and it's not that affordable.

My company represents OpenText here in Israel as a partner.

OpenText Exceed TurboX (ETX) has a hybrid cloud deployment. It's a cloud product, so I access it remotely on a browser. Still, you need to install the application server next to the application you want to externalize, so it's a hybrid installation. You need an on-premise installation to access the software you are trying to externalize, but the actual consumption is on the cloud through the web server.

One person is enough to maintain OpenText Exceed TurboX (ETX).

About ten people, primarily engineers and managers, use the solution within the company.

I would recommend OpenText Exceed TurboX (ETX) to others.

My rating for OpenText Exceed TurboX (ETX) is nine out of ten because no product is perfect.

It is a solution for Linux remote users. We don't use Microsoft.

This product is great. It's easy to use and it can solve certain problems our remote users face. Employees in other cities and countries can easily access it.

The solution is perfect for Linux users.

We have concerns about network speed and security settings.

We're finding that if too many clients connect with OpenText the server may become slower. There seem to be performance issues.

The performance of the graphical interface needs improvement. They should add some CPU to speed graphic acceleration.

Technical support is lacking in the ability to assist anyone who is not a native English speaker. We're in China and we need support staff that can communicate with our engineers, who largely speak Chinese.

We've only started using the solution one month ago. It's very new to us and we are learning to use it remotely.

The solution has some performance issues and we find it runs slowly if too many people are on it at once. Other than that, stability is good. We've been satisfied with it. It doesn't seem to have any bugs or glitches.

The scalability of the solution is okay. However, if too many users are on it at once, it slows down. We have about 120 to 140 users that access the solution, although typically not all at once. We do have plans to increase capacity to 300 in the near future, so we will be scaling up to more than double the size.

OpenText just provides the product to a local system integrator our reseller.

We've found that the resellers are not familiar with the technology. Therefore, we must contact OpenText directly by email or by phone. It's not easy for us as our engineers do not speak English. There's a big communication barrier. It makes us unsatisfied with the level of service we have access to.

We hope that OpenText will find some professional partners in China and will be able to support our customers more professionally and more quickly.

We didn't previously use a different product. We've never used Microsoft or Cisco.

The initial setup is not complex. It's very easy.

We did try a few other solutions before ultimately choosing this product.

We're just customers. We were recommended this product by our systems integrator. We are satisfied with this product. It's only been about a month, however, it's worked well for us.

About one year ago we start to learn about looking from some remote solutions and came across OpenText. It's perfect for us as the solution is geared towards Linux users specifically and most of our terminals are Linux.

We'd recommend this solution to other Linux users. 

I'd rate it eight out of ten overall. It's very easy to use.