Compare Dell Technologies vs LiveAction

Dell Technologies

Based on 1591 reviews.

LiveAction

Based on 14 reviews.

Latest Research

Buyer's Guide

Dell CloudIQ vs. LiveAction LiveNX

December 2024

LiveAction LiveNX vs. Dell CloudIQ

Updated: December 2024

Buyer's Guide

Dell CloudIQ vs. LiveAction LiveNX

December 2024

Dell CloudIQ vs. LiveAction LiveNX

Updated: December 2024

Sample Customers

Dell CloudIQ

North Carolina State University

LiveAction LiveNX

Tampa Electric, Digital First Media, Allscripts, Boxwood Technology

Popular Solutions

Dell Unity XT

25 reviews

Dell PowerEdge Rack Servers

84 reviews

VxRail

28 reviews

LiveAction LiveNX

3 reviews

OmniPeek

2 reviews

Top Industries

Educational Organization

18%

Computer Software Company

14%

Financial Services Firm

Manufacturing Company

Computer Software Company

14%

Financial Services Firm

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Derrick Brockel
Senior Manager of Operations at a comms service provider
We’re 90% virtualized. NetWorker is backing up all our VMs. Since NetWorker and VMware are Dell products, they...
Read full review of Dell NetWorker »
Steven McClendon
Data Center Server & Storage Administrator at a manufacturing company
I've used Dell SC Series at other companies as a good storage tier for servers for VMware and on HP UX servers as well.
Read full review of Dell SC Series »
Srikanth Purushothaman
DIRECTOR at Vellore Online Systems
We've used both Unity 380 and Unity 480. My experience is very good, and I never had a problem so far. It is running...
Read full review of Dell Unity XT »
Syed Shahid Hasan
Senior Manager- II | Unit Head - Technolgy Infra (Global) at a financial services firm
Most replication products focus solely on replicating block data from production to your disaster recovery (DR) site....
Read full review of Dell RecoverPoint »
Hassen Trabelsi
IT Manager at Messer France
We use Dell PowerEdge Rack Servers for application servers, storage servers, or some hypervisor servers.
Read full review of Dell PowerEdge Rack Servers »

Review 1 of 5

Venkat Lkmula
Tech spesialist at INT tech services
We are responsible for OmniPeek for a company and it is used for WiFi packet sniffing and validation. We have a...
Read full review of OmniPeek »
reviewer98645120
Senior Technology Services Specialist at FedEx
We leverage LiveAction LiveNX primarily for real-time network performance monitoring and diagnostics to ensure...
Read full review of LiveAction LiveNX »

Review 1 of 2

Customer Service

Ermias Girma
System and Cloud Deployment Engineer at IE Network solutions
I have had a very positive experience with Dell's technical support. The support team is responsible, provides...
Read full review of Dell Data Protection Advisor »
Tayo Olubanke
Managing Director at GCET
The solution's technical support services are at a moderate level.
Read full review of Dell XtremIO »
Abderahim Raissi
Cloud Pre-Sales Engineer at a computer software company
We haven't had any reason to talk to technical support. I've never dealt with them.
Read full review of DD Boost »
Darshan Kolambkar
Sr Technical Architect at a financial services firm
They have very experienced guys, and we have exchanged information with the offices in Singapore and Europe. I would...
Read full review of Dell PowerProtect DD (Data Domain) »
Michael Schwarzer
Managing Director at INT/box GmbH
The support for the DDB is about eight out of ten.
Read full review of DD Boost »
Brian Ricci
President at Pinnacle Computer Services, Inc.
Technical Support is pretty good. We've received an email or a phone call. The higher the scale, the more expensive...
Read full review of Dell PowerStore »
Mostafa Gouda
Group Technology Services Senior Manager at a hospitality company
I have had experience with technical support from Dell for Avamar. It's not very good, as it takes a very long time...
Read full review of Dell Avamar »
Anonymous User
Data Center Architect at Iron Bow Technologies
Our customers have only had to use technical support for replacing drives and things like that. When they do, they...
Read full review of Dell Unity XT »
Ahmed-AZZAM
Pre-Sales Manager at ACS
Technical support is pretty good. We are pleased with their level of support.
Read full review of Dell Avamar »
rrukhaiyar573
Technical Manager at a recreational facilities/services company
When you have Dell support, you can be assured that you will receive comprehensive assistance. However, while...
Read full review of Dell XtremIO »
Anonymous User
Lead Infrastructure Architect at a transportation company
We haven't had any issues with technical support.
Read full review of Dell PowerScale (Isilon) »
Anonymous User
System Administrator at a tech services company
I have been satisfied with the technical support.
Read full review of Dell NetWorker »
Ryan Parker-Hill
System Team Leader at Deakin University
The support has been mixed. If you get through to the right engineers, you can get problems resolved incredibly...
Read full review of Dell PowerScale (Isilon) »
Richard Stephens
Senior Systems Engineer at a financial services firm
The technical support is very good. We had a few problems with it, but that's a rare instance where I have opened a...
Read full review of VMAX [EOL] »
Anonymous User
Technical Support Manager at a computer software company
When I tried to open a ticket with the Dell EMC team, during the installation phase, they kept bouncing me from one...
Read full review of Dell PowerStore »
Dan Pilla
IT Consultant at Atena Tecnologia em Informatica LTDA
If customers have any issues, they can contact Dell support.
Read full review of Dell SC Series »
A Z
Presales Engineer at Eta2u
Customer support begins with a phone call depending on the level of support. It is often 24 hours or the hourly rate....
Read full review of Dell Avamar »
Pawel Augustyn
System Senior Engineer at a tech services company
Technical support is good. In the four years that we have used this solution, it's been good, and I would rate...
Read full review of Dell Unity XT »
Anonymous User
Network Analyst at a healthcare company
Customer Service: Customer service is top-notch with a dedicated sales and technical resource who are familiar with...
Read full review of VNX [EOL] »
Ilan Ben Shetrit
Sales Engineer at a tech vendor
In general, Dell technical support is very professional. They have a good SLA. We have had a few cases that I...
Read full review of Dell PowerStore »
Anonymous User
IT Director at a manufacturing company
Dell's technical support is pretty good. I'd give them a ten out of ten.
Read full review of Dell PowerEdge Rack Servers »
Rafael Perelli
IT Infrastructure Coordinator at 3 corasoes
The solution's technical support used to be much better some years ago, but now it is a little worse. Normally, Dell...
Read full review of Dell PowerStore »
Adalberto Ortiz Gonxalez
Works at Professsionales ‘‘em computer
The technical support needs to be improved, and I would give them a six out of ten. They could assign more digital...
Read full review of VxRail »
SushilKumar4
Solution architect at Aeris
Dell PowerProtect DD's support is good. The speed and effectiveness of tech support depend on the priority and...
Read full review of Dell PowerProtect DD (Data Domain) »
JaynalPervez
HPC Admin at University of Texas Health Science Center at San Antonio
Dell PowerVault doesn't have much support since it is cheap and cheap.
Read full review of Dell PowerVault »
Ugur Ucanok
Deputy General Manager at Clonera
We've never reached out to technical support. I can't speak to how well they assist their clients.
Read full review of Dell RecoverPoint for Virtual Machines »
Anonymous User
Group manager at a government
During the installation phase, Dell's support services are top-notch. I rate the technical support a six or seven out...
Read full review of Dell PowerScale (Isilon) »
Themba Sibiya
Senior Distributed Platform Administrator at a financial services firm
My experience with the solution's technical support was perfect. They are so knowledgeable. They don't take any chances.
Read full review of Dell OpenManage Integration for VMware vCenter »
Ahmed Alaiady
CTO at Cloud Technology
Technical support is good. When you purchase it, there is one-year technical support from Dell. You can renew it...
Read full review of Dell PowerFlex »
Khalid AbaAlkhail
System Administrator at sang
I would rate the technical support of this solution an eight, on a scale from one to 10, with one being the worst and...
Read full review of Dell Avamar »

Review 1 of 30

Venkat Lkmula
Tech spesialist at INT tech services
The support from OmniPeek is good. You need to know where to look when you are facing issues, and you can click for...
Read full review of OmniPeek »
Kunwar Preet Singh Sodhi
Test lead at Wipro Limited
Every time we sought help from the technical support team, they provided us with the assistance we needed. They were...
Read full review of OmniPeek »
Mahesh Doshi
IT at a energy/utilities company
If enhancements are not required, then support for the product is good. The solution was a new product so we wanted...
Read full review of LiveAction LiveNX »
Anonymous User
Director feature network at a tech consulting company
Support is superb.
Read full review of LiveAction LiveNX »
Benjamin Hodzic
Chief Mission Critical Communications at United Nations
The technical support is terrible and I give it a minus one hundred.
Read full review of LiveAction LiveNX »
Anonymous User
Director feature network at a tech consulting company
The customer service and support team is constantly growing. It is good when you get the right people, who are...
Read full review of LiveAction LiveNX »
Anonymous User
Senior systems specialist at a tech services company
I have never contacted technical support.
Read full review of OmniPeek »
reviewer98645120
Senior Technology Services Specialist at FedEx
I have not had personal interactions with LiveAction's support team.
Read full review of LiveAction LiveNX »
Kobe Yu
Engineer at Lite-On Technology Corp
I have no idea what technical support is like. I never reached out and ask for support. If we encounter some issues,...
Read full review of OmniPeek »
Anonymous User
Infrastructure Services Manager at a transportation company
Their tech support is good once you get to them. They are hard to reach, and they're obviously not at the drop of a...
Read full review of LiveAction LiveNX »
Anonymous User
IT Manager, Network Engineering at a retailer
Their tech support is awesome.
Read full review of LiveAction LiveNX »

Review 1 of 11

Technical Support

No Data Available

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