LiveAction LiveNX Reviews

Name: LiveAction LiveNX
Brand: LiveAction
Rating: 3.4 (8 reviews)

3.4 out of 5

8 reviews
77% willing to recommend

3,029 followers

What is LiveAction LiveNX?

LiveAction develops IT visibility solutions designed to simplify network management. Initially developed to aid the US Department of Defense in the operation of its networks, LiveNX (Network Experience) features an innovative visual display, real-time big data analytics and deep control of routers and switches for unparalleled network administration. LiveNX accelerates troubleshooting with its QoS control, application-aware, and WAN functionality developed through engineering partnerships with Cisco Systems.

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LiveAction LiveNX is the #40 ranked solution in best Network Monitoring Tools and #41 ranked solution in Infrastructure Monitoring tools. PeerSpot users give LiveAction LiveNX an average rating of 6.8 out of 10. Based on the analysis of the 8 most recent LiveAction LiveNX reviews, the overall sentiment is positive, with a sentiment score of 6.3. (Among the lowest in the category). LiveAction LiveNX is most commonly compared to Datadog: LiveAction LiveNX vs Datadog. LiveAction LiveNX is popular among the large enterprise segment, accounting for 70% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 17% of all views.

Helped 816,406 peers since 2012

Featured reviews

Mahesh Doshi

IT at a energy/utilities company with 10,001+ employees

Before choosing the solution, it is important to rank your requirements from high to low priority. The solution has a lot of features but at a high price. If you will only use 30% of the solution to meet your requirements, then it would be better for you to explore other products. Find the solution that best fulfills your requirements. The solution itself is great. If I could use it properly, then I would rate it a seven out of ten. Unfortunately, support is a factor when determining usability or cost effectiveness. We did not receive the needed support so had to stop using the solution. For that reason, my overall rating for the solution is a five out of ten.

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Zaid Khan

L2 - Network Engineer at Sitel Group (previously Sykes)

The product has a very good graphical interface. The representation is very eye-catching, so it's very useful for troubleshooting. The granular details provided by the solution about the traffic are very valuable to me. It is a handy tool for those who are into operations and are troubleshooting network issues. It's very helpful to have LiveNX.

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reviewer98645120

Senior Technology Services Specialist at FedEx

Utilizing LiveAction LiveNX has significantly improved our organization's network performance monitoring capabilities, allowing us to promptly identify and rectify network issues, thereby minimizing downtime. The visual analytics provided by LiveNX have been invaluable in troubleshooting and optimizing our network configurations. By leveraging LiveNX's comprehensive insights into network traffic, we've been able to better allocate bandwidth resources, ensuring critical applications remain performant during peak operational hours. Moreover, LiveNX's ability to provide real-time and historical data has enhanced our ability to forecast network needs, aiding in more informed decision-making regarding network expansion and upgrades. This proactive approach has, in turn, contributed to better budgeting and resource allocation. The intuitive interface and robust alerting system of LiveNX ensure that our IT team is immediately notified of any network anomalies, enabling swift resolution before they impact our service delivery. This has not only improved our operational efficiency but also positively impacted our customer satisfaction levels by ensuring our logistics and delivery services run smoothly. All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services.

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LiveAction LiveNX mindshare

Product category:

As of November 2024, the mindshare of LiveAction LiveNX in the Network Monitoring Software category stands at 1.0%, down from 1.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Network Monitoring Software

Key learnings from peers

Last updated Nov 21, 2024

Valuable Features

LiveAction LiveNX offers intuitive real-time network monitoring, visual analytics for traffic clarity, and an efficient alerting system. It provides detailed reporting on latency, bandwidth, and application performance. Users appreciate the graphical interface and its capability to manage QoS modeling and create CLI scripts. Integration with Cisco SD-WAN is seamless through API. The platform enhances operational efficiency by enabling prompt troubleshooting and capacity management, making it a valuable tool for managing customer networks and alerts.

"We provide a tool for our customers to manage their reports. It's an extremely highly featured platform capable of producing a lot of data. We spent quite a long time working with customers and LiveAction to create template reports, and they're very good and configurable. You get a lot of data if you don't configure them."
"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."
"The product has a very good graphical interface."

Room for Improvement

LiveAction LiveNX is expensive, requiring significant resources. Performance degrades quickly with latency outside of North America. Web interface functionality and the intuitive setup for lesser-known applications can be enhanced. Users find the interface complex, needing simplified standard reports and better API integration. Device registration issues and support are problematic. Improvements are needed for multi-tenancy, syslog, NetFlow messages, proactive alerts, documentation, customer support, automated troubleshooting, and predictive analytics to forecast potential network issues.

"The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers."
"Improved documentation and more responsive customer support can help in addressing issues faster."
"The tool crashes sometimes when we try to pull reports simultaneously."

Pricing

LiveAction LiveNX is relatively costly compared to other products, and it lacks flexibility in terms of cost reduction.

"We use the free version."
"The solution is fairly expensive compared to other products."
"It's very expensive."

Popular Use Cases

Users employ LiveAction LiveNX for monitoring, troubleshooting, and optimizing network performance. They utilize it for traffic routing, monitoring multiple interfaces, and producing customizable management reports. Network engineers use it for performance diagnostics, latency, and QoS modeling. It supports logistics and delivery operations by visualizing and analyzing network traffic, identifying bottlenecks, and enhancing operational efficiency. It delivers granular insights into network traffic, including application classification and detailed statistics on source, destination IPs, and packet data.

Service and Support

Customer service and support for LiveAction LiveNX vary in quality. Some find it excellent, while others report difficulty reaching tech support or delays in response. Feedback indicates the team is growing, with knowledgeable staff when reached. Quick assistance is appreciated, though improvement is needed in communication and timelines. Support is commended when no enhancements are required, but there is dissatisfaction when dealing with enhancements or new features. Satisfaction is mixed, demonstrating diverse experiences.

Deployment

Many expressed that LiveAction LiveNX's initial setup was straightforward, although complexity was noted. Some emphasized ease of deployment and valued support from system integrators, highlighting the challenge of assembling required resources. Installation support was deemed insufficient, yet technical staff managed. While some compared it to other tools, indicating it neither too easy nor difficult, a numerical ease rating was given as five out of ten.

Scalability

LiveAction LiveNX exhibits strong scalability, ideal for various network sizes and environments. Many users report ease in expanding with additional nodes, supporting increased network traffic effectively. Its adaptability, supported by appropriate licensing, ensures seamless growth. Technical aspects contribute to user satisfaction, particularly in processor efficiency and secure environments. Despite resource dependence, scalability remains a notable strength, resonating well with diverse user needs.

Stability

LiveAction LiveNX exhibits both strengths and weaknesses in stability. While some users report excellent consistency without issues, others experience crashes and limitations, particularly when pulling reports. There is praise for its performance in demanding environments with low downtime. However, not everyone finds the experience flawless, leaving room for improvement, especially in the browser-based version. User feedback varies, with stability rated anywhere from poor to a solid eight out of ten.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our LiveAction LiveNX Buyer's Guide for additional reliable information.