Try our new research platform with insights from 80,000+ expert users

HubSpot vs SugarCRM

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
HubSpot
Based on 95 reviews.
SugarCRM
Based on 12 reviews.
Overview
HubSpot is a company based in Cambridge, Massachusetts that develops and markets a software product for inbound marketing also called HubSpot. The software has features for social media marketing, email marketing, content management, web analytics and search engine optimization among others. HubSpot was founded by Brian Halligan and Dharmesh Shah out of the Massachusetts Institute of Technology in 2006. Originally funded by Shah and a faculty member at MIT, it raised more than $100 million in funding from Larry Bohn, General Catalyst Partners, David Skok, Matrix Partners, Rob Theis, Scale Venture Partners, Sequoia Capital, Google Ventures, SalesForce and Fidelity. The company advocates for the inbound marketing concept in its own marketing through viral videos, Twitter, webinars and an annual inbound marketing report.
SugarCRM is a software company based in Cupertino, California. It produces the web application Sugar, a customer relationship management system that is available in both open-source and commercial open-source applications. In February 2014, SugarCRM announced that they would no longer be releasing new open source versions of their Community Edition application and this would now be a bug fix only application.
Sample Customers
HubSpot Marketing Hub
Emyth, CRS, ClearPivot, Stitch Live, SoldOut, Waterfall, SnapEngage, Duo
HubSpot CRM
digimind, easyrecrue, software2, subaru, suzuki
HubSpot Sales Hub
digimind, easyrecrue, software2, subaru, suzuki, Huif
SugarCRM Platform
Redglaze Group, TengoInternet, Hilco, Bancvue, Vet Adivsor
Popular Solutions
Top Industries
Educational Organization
64%
Computer Software Company
7%
Manufacturing Company
2%
Media Company
2%
Educational Organization
44%
Computer Software Company
12%
Financial Services Firm
7%
Real Estate/Law Firm
7%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
Review 1 of 30
Technical Support
No Data Available
No Data Available
We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.