Compare Infor vs Qlik

Canon, Gatorade, Amcor, Panasonic, Fila, Cambridge University Hospitals, Global Retail Bank, North Yorkshire Police department, Lanoo Group Publishers, and AonGroep Nederland.

Qlik Sense

Abbvie, Airbus, Barclays, BT Openreach, BMW, Daimler AG, HSBC, IKEA, Nationwide Building Society, Royal Mail Group, Sanofi, Siemens, Wendy'', Vodafone, Volvo

Popular Solutions

14 reviews

0 reviews

10 reviews

19 reviews

12 reviews

9 reviews

Top Industries

Computer Software Company

15%

Manufacturing Company

13%

Financial Services Firm

Educational Organization

38%

Financial Services Firm

12%

Computer Software Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Pravinkumar Bhandare
Principal Consultant - Infor M3 at Merino Consulting Services
Infor M3 is used in major European countries, including India. This is the Infor M3 that has specialized ERP packages...
Read full review of Infor M3 »
Jarod Dwi
Head of IT Office Head at PT Astra International Tbk
I use the solution for the manufacturing process, finance, supply chains, and quality.
Read full review of Infor LN »
Enrique Hernandez
CEO & Founder at Genesys Infosec LLC
We run the solution on-premises but on a private cloud belonging to an IaC company. We have a remote connection to...
Read full review of Infor LX »
S Solomon Kumar
Head of Global Sales at phaxon services pvt ltd
Infor CloudSuite Industrial is an ERP software designed to be used in industrial engineering and for retail,...
Read full review of Infor CloudSuite »
Ansa Leonard
Senior EPM/BI Consultant at iOCO Software Distribution Ltd
We are a consulting firm that sells the solution to our clients. Many of our clients prefer to avoid the strict...
Read full review of Infor dEPM »

Review 1 of 5

KrishnaBaddam
Presales Manager at Artha Solutions
Qlik Compose is basically an integration tool, which has been acquired by Qlik from an Israeli IT company. So that...
Read full review of Qlik Replicate »
Arjun Meda
Assistant Vice President at HSBC India
I use the solution in my company since I like the product a lot. I find it to be better than the other tools in the...
Read full review of QlikView »
Sahil Taneja
Principal Consultant/Manager at Tenzing
We used Qlik Compose for our data warehousing project. We were able to build the data nodes and schedule them...
Read full review of Qlik Compose »
Carlos-Mejia
Sales Director at Data IQ M̩xico
The use cases depend on the industry. Finance, Telco, Manufacturing & Consumer Goods (CPG). Most of our customers are...
Read full review of Qlik Analytics Platform »
Anonymous User
Senior Manager, Customer Life Cycle Management Specialist at a comms service provider
Our company has fifty users who conduct analytics for many use cases.
Read full review of Qlik Gold Client »

Review 1 of 5

Customer Service

RENATOESPOLADORE
Enterprise Account Executive at RPEspoladore LTD
The technical support team are good, although they are often understaffed. However, they are not always able to...
Read full review of Infor LN »
Joshua Rajeeva
Managing Director & CEO at Blue Chip Computer
The solution's technical support team is helpful but could be even better.
Read full review of Infor CloudSuite »
RohitPothani
Solutions Architect at Merino Consulting Services
Infor's technical support is reliable. One can rely on the technical support that Infor provides. I rate Infor's...
Read full review of Infor LN »
Haridas Narayanan
Director, Consulting Services at Blue Chip Computer
Support has been a concern since around 2011 or 2012. The offices in Bangkok or Singapore struggle to comprehend the...
Read full review of Infor CloudSuite »
AbrahamGeorge
Senior Director of Consulting at Coserve Software Solutions
Yu receive a quick response from support for standard issues. If it's related to customizations, you might need to...
Read full review of Infor LN »
NICOLAS MINIER
Infor OS - M3 Freelance ERP Consultant at Freelance
Technical support is responsive. At times, the level of feedback is poor. Sometimes the people who take care of the...
Read full review of Infor M3 »
Pravinkumar Bhandare
Principal Consultant - Infor M3 at Merino Consulting Services
When support is required, from Infor, it is not available at a large scale. Infor provides one portal for support. We...
Read full review of Infor M3 »
S Solomon Kumar
Head of Global Sales at phaxon services pvt ltd
We use a third-party provider for support.
Read full review of Infor ION »
RohitPothani
Solutions Architect at Merino Consulting Services
Though the solution's technical support is available for us and provides prompt services if there are any extensions,...
Read full review of Infor CloudSuite »
Sanjay Patankar
General Manager at Godrej & Boyce Mfg. Co. Ltd.
The solution’s technical support is good.
Read full review of Infor LN »
Sanjay Patankar
General Manager at Godrej & Boyce Mfg. Co. Ltd.
We have not been satisfied with technical support at all. We deal with them a lot and often call them on a weekly...
Read full review of Infor LN »
Ahmed_Nagy
Application Manager at a tech services company
I would rate the technical support for the solution at ten out of ten.
Read full review of Infor dEPM »
Joshua Rajeeva
Managing Director & CEO at Blue Chip Computer
The technical support services are good.
Read full review of Infor CloudSuite »
Anonymous User
Technical Specialist at a tech services company
The tech support was an OK experience. Birst depends primarily on their forum for their issues to be resolved.
Read full review of Birst »
Amr Elguindy
CIO at AITEK
The support is overall needs improvement.
Read full review of Infor LN »
Kiran Karkera
Director- ERP Consulting at a tech services company
Support for Core ERP is extremely good. Regarding add-ons, with many different technologies involved, support is not...
Read full review of Infor LN »
Anonymous User
Director at a tech services company
Customer Service: It's good. Technical Support: It's good.
Read full review of Infor dEPM »
ROHIT POTHANI
Infor LN manufacturing consultant at a tech vendor
I rate the technical support a three and a half out of five. Infor LN has a support portal, so if our customer...
Read full review of Infor LN »
Anonymous User
Infor PM Consultant
Tehnical support offered by Infor is very good. I always got an answer, and it never took them more than a day to get...
Read full review of Infor dEPM »
Anonymous User
IT Director at a manufacturing company
I have contacted Infor's technical support team since we were entering an area where we could have difficulties.
Read full review of Infor LX »
Anonymous User
Lead Business Analyst at a tech services company
Customer Service: They do have good team which provides satisfactory customer service. Technical Support: They have...
Read full review of Infor LN »
Anonymous User
Business Intelligence Consultant at a tech company
I would give technical support a rating of 9/10.
Read full review of Birst »
Anonymous User
Senior Data Engineer at a tech company
Personally, I have not interacted with their support team but when my colleagues did they received an average response.
Read full review of Birst »
Anonymous User
Developer at a educational organization
Infor is not very much into the market as of yet, which means that its products are not yet public and this precludes...
Read full review of Infor LN »
Anonymous User
CIS Consultant at a consultancy
The technical support is average, it could be improved.
Read full review of Infor M3 »
Anonymous User
Infor ERP LN Analyst at a tech services company
Customer Service: 8/10. Technical Support: 8/10.
Read full review of Infor LN »
Anonymous User
Independent Consultant
I've contacted Infor M3 technical support, and the team was pretty good and quick to respond. The technical support...
Read full review of Infor M3 »
Anonymous User
Consultant at a computer software company
Customer Service: The level of customer services should be 75-80%. Technical Support: Excellent 90%.
Read full review of Infor dEPM »
Anonymous User
Partner/Executive at a consultancy
I don't have any experience with their support.
Read full review of Infor M3 »
Anonymous User
Senior Payroll Officer at a financial services firm
Customer Service: Customer service is at a moderate level. Technical Support: Technical support is excellent.
Read full review of Infor dEPM »

Review 1 of 30

Prashanth Reddy
Technical Lead at Wipro Limited
I rate the support from Qlik Replicate an eight out of ten.
Read full review of Qlik Replicate »
Yogesh_Pawar
BI Analyst at Johnson & Johnson
The solution's technical support is good. I rate the technical support an eight out of ten.
Read full review of Qlik Sense »
Varun Garg
Senior Vice President at Polestar Solutions & Services India Pvt Ltd
Qlik Replicate's technical support is really good if you raise your ticket properly and reach out to the right people.
Read full review of Qlik Replicate »
Prashant Baste
Sr. Solution Architect at Team Computers
I rate the support an eight out of ten.
Read full review of QlikView »
AhmadKastero
Head of Product at Quantiphi
The community around it is robust, and I am extremely pleased with the level of support they provide. I would rate it...
Read full review of QlikView »
Anonymous User
Managing Partner at PBS
QlikView has a very good developer community where you can find support from the other developers.
Read full review of QlikView »
Anonymous User
Head Of Business Intelligence at a consultancy
I've never spoken to technical support. If there is anything wrong, we speak with our tech team and then they speak...
Read full review of QlikView »
Anonymous User
Consultant at a tech services company
Not enough data to give an opinion.
Read full review of QlikView »
Anonymous User
Senior Manager of Data Analytics at a tech vendor
Customer Service: Medium/LowTechnical Support: Medium/High
Read full review of QlikView »
Anonymous User
IT Analyst at a government
The Qlik community is the best way to improve, fix and learn the product. Qlik releases new version constantly.
Read full review of Qlik Sense »
Anonymous User
Analyst - Business Applications at a pharma/biotech company
Customer Service: Customer service is outstanding. Technical Support: Technical support is great.
Read full review of QlikView »
Anonymous User
Technical Lead at a tech services company
The tech support is strong. The logs of the documents are helpful.
Read full review of QlikView »
Anonymous User
Technical Associate at a real estate/law firm
Technical support is OK.
Read full review of QlikView »
Anonymous User
IT Analyst at a government
Customer Service: 9/10 Technical Support: 9/10
Read full review of QlikView »
Anonymous User
Capacity Analyst at a security firm
Customer Service: They're good, but sometimes lack in responding on time. Technical Support: 5/10 - really needs...
Read full review of Qlik Sense »
Anonymous User
Architect at a tech services company
Customer Service: 4 out of 5. Technical Support: 4 out of 5.
Read full review of QlikView »
Anonymous User
Consultant at a tech services company
Customer Service: The customer service is done by partners. So if you have knowledgeable partner the service is good,...
Read full review of QlikView »
Anonymous User
Board of Management
We have both technical support and support in the development model from the local partner of QlikView. I would rate...
Read full review of QlikView »
Anonymous User
Operations Officer Team Leader at a consultancy
I've never dealt with technical support in the past. I can't speak to how helpful or responsive they are.
Read full review of Qlik Sense »
Anonymous User
BI Developer at a tech services company
Customer Service: Very good. Technical Support: Very good.
Read full review of QlikView »
Anonymous User
Business Analyst ( Marketing BI Analytics) at a tech vendor
We did not seek technical support. I simply researched answers in forums and through Google searches, blogs etc.
Read full review of QlikView »
Anonymous User
Manager, BI Strategy and Architecture at PayPal
Customer Service: Qlik has always shown excellent service, from the communities to its partners to Qlik itself. They...
Read full review of Qlik Sense »
Anonymous User
Consulting Manager at a consultancy
Customer Service: 8 out of 10 Technical Support: 8 out of 10
Read full review of QlikView »
MusaMongwe
Head of Data Practice at a tech services company
Their first level of support could do with some improvement. If I log a call or submit a problem, I tend to find that...
Read full review of Qlik Compose »
Anonymous User
BI Analyst at a energy/utilities company
Technical support is very geographically oriented, but isn’t truly 24X7.
Read full review of QlikView »
Anonymous User
IT Specialist at a manufacturing company
Customer Service: 9/10. Technical Support: 8/10.
Read full review of QlikView »
Anonymous User
Sr Data Analyst at a consultancy
We use support from the community.
Read full review of Qlik Sense »
Anonymous User
Solution Architect at a healthcare company
Technical support is very good.
Read full review of QlikView »
Ed Dallal
Founder, CEO, & President at Krystal Sekurity
Customer Service: It's very good. Technical Support: I haven't had a need to contact them.
Read full review of QlikView »
Jay Pandya
Operations and Delivery Leader at a tech services company
Technical support is quite good. It's comparatively really nice.
Read full review of Qlik Sense »

Review 1 of 30

Technical Support

No Data Available

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