Compare ManageEngine vs Seqrite

ManageEngine

Based on 322 reviews.

Seqrite

Based on 28 reviews.

Sample Customers

ManageEngine Mobile Device Manager Plus

Iskcon Temple, Pearl Public School District, Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises

ManageEngine Endpoint Central

Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises

HawkkEye mSuite

Fino Payments Bank, Akij Group, Dhanush Infotech

Popular Solutions

ManageEngine ServiceDesk Plus

21 reviews

ManageEngine Endpoint Central

21 reviews

ManageEngine OpManager

17 reviews

Seqrite Endpoint Security

16 reviews

Seqrite Antivirus

2 reviews

Seqrite Endpoint Security Cloud

2 reviews

Top Industries

Educational Organization

35%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Computer Software Company

22%

Manufacturing Company

Educational Organization

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

CarlosPerez7
Director of IT at Health Choice Network, Inc.
In my experience, I have implemented it at four different companies including Banyan Health Systems, Jessie Trice...
Read full review of ManageEngine ServiceDesk Plus »
ShaheenKapery
Solutions Architect at Altron
We manage a client's network. We put all applications/devices into ManageEngine OpManager. This allows us to manage...
Read full review of ManageEngine OpManager »
Julio Cesar De Faria Junior
IT Security Admin at MeedBr
I use ManageEngine Log360 to manage company alerts. It is used in the security part, looking for issues in Active...
Read full review of ManageEngine Log360 »
StephanBotha
IT Operations Lead at Zutari
As the infrastructure team, we utilize it to store all our service accounts and web account passwords. We use it for...
Read full review of ManageEngine Password Manager Pro »
Prasanthraj PN
Sales Director at InnovationTQ
In our company, we use ManageEngine PAM360 for access control monitoring. In our company, ManageEngine PAM360 records...
Read full review of ManageEngine PAM360 »

Review 1 of 5

Rishad Ahmed
Network Security Engineer at Exprezer Infotech

Read full review of Seqrite Endpoint Security Cloud »
Rishad Ahmed
Network Security Engineer at Exprezer Infotech
We use the solution for security.
Read full review of Seqrite Antivirus »
Abhishek Darekar
Information Security Manager at Lyra Network
Our company uses the solution for endpoint security. Initially, we had a security breach so we installed it. Three...
Read full review of Seqrite Endpoint Security »
Arvind -Kumar
Head IT at NorthSYS Integrators

Read full review of Seqrite UTM »

Review 1 of 4

Customer Service

Mahmoud Mawad
IT network admin at GASCO
The support of ManageEngine OpManager could improve. We had two issues and the support was not able to solve our...
Read full review of ManageEngine OpManager »
Baabloo Taarwale
Assistant Vice President at 63 moons
We are satisfied with the support.
Read full review of ManageEngine ADManager Plus »
Anil Rao
Vice President Delivery & Operations at Rezilyens
The customer support for ManageEngine could be improved, especially for coverage during the Asia Pacific shift....
Read full review of ManageEngine ServiceDesk Plus »
Ajayi Oluwaseun
System administrator at Nigeria LNG Limited
The tool's tech support should be faster.
Read full review of ManageEngine Applications Manager »
Aneesh Mangla
Account Manager and Marketing Executive at Computer Ware (India) Pvt. Ltd.
Customer support provides efficient email-based support globally. If you subscribe to their licenses, you receive...
Read full review of ManageEngine Log360 »
Ela Antonio
Service Delivery Manager at MDS Call Solutions, Inc.
Support is better on the cloud than when you have an on-premises deployment. The local support is very accommodating....
Read full review of ManageEngine ServiceDesk Plus »
Sigal Svilim
Chief Information Officer at Supergas
We rely on the integrator for support.
Read full review of ManageEngine ServiceDesk Plus »
SYED KAMRAN AHMED
Enterprise Senior Account Manager Sales at a tech services company
Technical support can be problematic. They usually support us from India, but because of compliance requirements,...
Read full review of ManageEngine Applications Manager »
Hussein Taha
IT Enterprise System Administrator at Nafeza
I rate customer service and support a six out of ten.
Read full review of ManageEngine ADAudit Plus »
Abbasi Poonawala
Chief Enterprise Architect at a financial services firm
I am quite satisfied with the customer support. They have bigger support teams available and the routing to the...
Read full review of ManageEngine Endpoint Central »
Alaa Abulail
Information Technology Manager at Crif Jordan
I would rate the tech support a ten out of ten. The support team has impressive response times and provides effective...
Read full review of ManageEngine OpManager »
Anonymous User
Senior ICT Consultant
I would give technical support a rating of 8/10. Some questions were attended to by their main office. We did not...
Read full review of ManageEngine ServiceDesk Plus »
Shashank Bajpai
CIO at ECGC LTD.
We have a lot of contact with their customer support and they have been responsive.
Read full review of ManageEngine EventLog Analyzer »
Anonymous User
Senior Manager, Customer Services and Operational Support at a tech services company
Technical support is good. We have received very good support from them.
Read full review of ManageEngine ServiceDesk Plus »
Jai S
Student at Rabdan Academy
We are satisfied with the support team.
Read full review of ManageEngine ADManager Plus »
Alexia Christofi
Managing Director at CYSOFT
Their support is very good.
Read full review of ManageEngine SupportCenter Plus »
Jentle Mathew
Sr.Network Engineer at NTT Security
We did not receive adequate support when we had problems during the installation. They take too much time to get it...
Read full review of ManageEngine OpManager »
Jai S
Student at Rabdan Academy
Customer service and support have everything. It is quite comprehensive and amazing.
Read full review of ManageEngine OpManager »
Anonymous User
Technical Sales Consultant at a healthcare company
Tech support was good, however with their California time zone, not having 24/7 coverage is very disappointing,...
Read full review of ManageEngine OpManager »
YassiaSavadogo
Network security architect at Arcep
The ManageEngine technical support team is very available.
Read full review of ManageEngine OpManager »
Leonardo Moraes
IT Manager at a tech services company
I'd rate the solution nine out of ten in terms of support. They do offer support in Portuguese, which is helpful,...
Read full review of ManageEngine Endpoint Central »
Anonymous User
IT Infrastructure and Security Manager at a logistics company
I've spoken with technical support in the past. It's a hit and miss, depending on who you speak with support. Some...
Read full review of ManageEngine Endpoint Central »
Fanky Christian
Director at Daya Cipta Mandiri Solusi, PT
easy to contact
Read full review of ManageEngine ServiceDesk Plus »
Anonymous User
IT Operations Administrator/ Technical Engineer at a computer software company
Typically, I've received very good support from them. But Sometimes it depends on who I get. They've also walked...
Read full review of ManageEngine ADManager Plus »
Anonymous User
Head of IT at a financial services firm
We received satisfactory responses to a few questions my company raised with the solution's technical support. We...
Read full review of ManageEngine ServiceDesk Plus »
Bill Lamon
Information Technology Manager at B&I Contractors
The technical support is hit-or-miss. Sometimes you get somebody who really knows what they are doing and can solve...
Read full review of ManageEngine ADSelfService Plus »
Anonymous User
Senior System Specialist at a tech services company
We used the technical support a couple of times and were very pleased. It worked well.
Read full review of ManageEngine Password Manager Pro »
Anonymous User
Chief Information Security Officer at a retailer
Our customer service and technical support experience has been lackluster and were are keen on seeing this improve.
Read full review of ManageEngine Endpoint Central »
Anonymous User
Product Manager IT Management & Io T Solutions at a tech services company
Technical support is excellent.
Read full review of ManageEngine Applications Manager »
Anonymous User
National IT Support Head at a construction company
We did not need much support, except on a few occasions. I would give technical support a rating of 9/10.
Read full review of ManageEngine ServiceDesk Plus »

Review 1 of 30

Rishad Ahmed
Network Security Engineer at Exprezer Infotech
The solution has no issues currently, but if I have trouble, I raise the ticket, and their technical team quickly...
Read full review of Seqrite Endpoint Security »
RamRaju
Cofounder & Director of Operations at Maanyam
The customer service has a good team. In India, they have a good contact center who are responsive and good.
Read full review of Seqrite Endpoint Security »
Vineet Mampilly
Head Of Information Technology at Luthra Group LLP
The technical support is good.
Read full review of Seqrite Endpoint Security »
Sandeep_Maurya
Manager, Information Technology at DSK Legal
I contacted the product's support team to discuss NAS storage-related issues, and it took them three to four weeks to...
Read full review of Seqrite Endpoint Security »
ManishKumar14
DGM IT at Seth Anandram Jaipuria Group of Educational Institutions
The solution’s technical support is satisfactory.
Read full review of Seqrite Endpoint Security »
RamRaju
Cofounder & Director of Operations at Maanyam
The tool's tech support is responsive, and I have no complaints about them.
Read full review of Seqrite Antivirus »
Rishad Ahmed
Network Security Engineer at Exprezer Infotech
Support is very good.
Read full review of Seqrite Endpoint Security Cloud »
Nisar Ahmed Bellary
Senior Executive Talent Acquisition at Accion Labs
My company has used Seqrite's technical support multiple times in the past. Based on my observation, Seqrite's...
Read full review of Seqrite Endpoint Security »
Viji Velayudhan
Assistant Manager at HPPL
The solution's tech support team is good.
Read full review of Seqrite Endpoint Security »
Anonymous User
IT Manager at a manufacturing company
Technical support is weak and has trouble solving issues. Every time we contact support, they communicate remotely...
Read full review of Seqrite Endpoint Security Cloud »
HarpritSingh
Assistant It Manager at Surat Marriott Hotel
Seqrite's technical support is satisfactory.
Read full review of Seqrite Endpoint Security »
Emeliano Torralba
IT analyst at a security firm
I did contact the solution's technical support team. It was included in the proposal stating that Seqrite Endpoint...
Read full review of Seqrite Endpoint Security »
Shalabh Nigam
IT Service & Support Lead at Tech Comp Solutions
Support is locally managed in a call center in India. Once an issue is submitted, they are very proactive in...
Read full review of Seqrite Endpoint Security »
Anonymous User
Solutions Architect at a tech services company
We have yet to escalate questions to technical support. However, during the procurement cycle, we did find the...
Read full review of Seqrite Endpoint Security »
Abhishek Darekar
Information Security Manager at Lyra Network
I have not needed technical support.
Read full review of Seqrite Endpoint Security »
Anonymous User
Founder And Sales Force Architect at Concret.oi
There is zero support. They will blame you, say that your machine is faulty, or your internet is faulty, but "there...
Read full review of Seqrite Endpoint Security »
Anonymous User
Manager IT at a healthcare company
We have not needed to use technical support, we were able to handle everything ourselves.
Read full review of Seqrite Endpoint Security »
Louis Iwhiwhu
IT Administrator at Jotna
Technical support is good. They have a platform online where you can reach out to technical support.
Read full review of Seqrite Endpoint Security »
Arvind -Kumar
Head IT at NorthSYS Integrators
The customer service and support are not bad. It is okay.
Read full review of Seqrite UTM »

Review 1 of 19

Technical Support

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