What is our primary use case?
Seqrite Endpoint Security is being used solely for endpoint protection.
What is most valuable?
The solution's current features include antivirus, web filtering, file activity monitoring, PAM, firewall, IDS/IPS, and DLP. Though I'm not familiar with the whole solution, it is good. However, there are new release notes in the current one or the new one, Seqrite Endpoint Security 8.1.
What needs improvement?
The product or service could be improved by incorporating SIEM integrations to enable the collection of logs. Also, the solution's threat hunting and virus detection capabilities have room for improvement.
Since in our company, we haven't deployed the latest version of the solution. I won't be able to comment on what needs to be included in the solution's next release. They have an update for the solution's DLP for the new features. They also have an update for the solution's multi-factor authenticator. The SIEM integrations in the solution also have a scope for improvement.
For how long have I used the solution?
Our company currently uses Seqrite Endpoint Security 7.6, and we plan to renew it for Seqrite Endpoint Security 8.1 soon. The company has been using this solution for four years now. Our company is a user of the solution.
What do I think about the stability of the solution?
Stability-wise, I rate the solution between eight and a half to nine out of ten.
What do I think about the scalability of the solution?
Overall, each of the endpoint protection solutions have antivirus or endpoint security, possesses its own characteristics that cannot be compared. It would be like comparing an apple to an apple.
Scalability-wise, I rate the solution an eight out of ten. My company has a total of 750 people using the solution.
How are customer service and support?
I did contact the solution's technical support team. It was included in the proposal stating that Seqrite Endpoint Security will provide us 24/7 support except on the weekends. I rate the solution's technical support team nine and a half out of ten since whenever we have issues, they answer and fix them. Also, the solution has not presented us with any tough incidents or challenges.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Since I've been working abroad for quite some time and considering the daily use cases, I've been using other solutions like Kaspersky. While Kaspersky may be a good solution in general, it is not the best option for use in a network since it is quite heavy. In comparison, Seqrite, which is only known in the Philippines, is not as popular abroad. When I worked overseas, I only heard about Symantec and Trend Micro. So, I can say that Kaspersky is a better choice than Seqrite.
How was the initial setup?
The initial setup process for the solution is quite easy. The solution's deployment process was cloud-based.
One person is responsible for maintaining the solution, which involves checking the dashboard and conducting other related activities, such as identifying outdated or disconnected endpoints and detecting potential threats. So, two people are involved in the daily maintenance of the solution.
What about the implementation team?
We have our own technical team for the deployment process. Also, it was done with the guidelines of our authorized distributor.
What's my experience with pricing, setup cost, and licensing?
As per the suggestions from one of the experts we know, it is advisable to make a proper comparison with the local vendors instead of solely relying on online prices, which are often higher and quite expensive. Price-wise, presently, Seqrite is still the lowest.
Which other solutions did I evaluate?
We are presently evaluating other solutions and comparing them to Seqrite Endpoint Security because we may have become too comfortable with it and not considered other solutions. As a result, it's possible that there are certain features or capabilities present in other solutions that are not available in Seqrite Endpoint Security. In short, maybe we are comfortable with, let's say, ninety percent, and then there is ten percent that Seqrite is not capturing. So, maybe we'll try to use the solutions which are the competitors of Seqrite, which we are not using in our current setup. As of now, we cannot decide which solution to choose because Seqrite Endpoint Security has antivirus, next-generation, and something like that. Basically, we are in the process of doing a competitive analysis between the current solution we have and its competitors or other solutions.
What other advice do I have?
Overall, I rate the solution an eight out of ten.
*Disclosure: I am a real user, and this review is based on my own experience and opinions.