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Junior Manager at O.P. Jindal Global University
Real User
Top 20
Has good policy control, but the interface is slow
Pros and Cons
  • "The update process and policy control are good."
  • "The interface is slow."

What is our primary use case?

The solution is used for our endpoint. 

What is most valuable?

The update process and policy control are good. 

What needs improvement?

The interface is slow. 

For how long have I used the solution?

I have been working with Seqrite Endpoint Security for six months. 

Buyer's Guide
Seqrite Endpoint Security
October 2024
Learn what your peers think about Seqrite Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is a stable solution. The stability is an eight out of ten. 

What do I think about the scalability of the solution?

We have 800 users.

How was the initial setup?

The initial setup is straightforward. The deployment takes some time. I rate the setup an eight out of ten. 

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable. The price is according to the engine.

What other advice do I have?

Overall, I rate the solution a seven out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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RamRaju - PeerSpot reviewer
Cofounder & Director of Operations at Maanyam
Real User
Top 5
A user-friendly endpoint security solution with anti-ransomware and data loss protection
Pros and Cons
  • "The two valuable features are anti-ransomware and data loss protection."
  • "Sometimes, small and medium businesses, or even startups with just five, ten, or fifteen systems, are also keen to secure their data. There is a reluctance on the part of the technical team to extend installation support when the opportunity sizes are smaller. Seqrite Endpoint Security has a lot of value. Still, its marketing could be done much better on a larger scale, especially in India, in light of the new DPDP 2023 Act, which the Indian Parliament passed. It would be even more valuable if Seqrite could incorporate features to help companies comply with this law, it would be even more helpful."

What is our primary use case?

Most clients in India are price-sensitive and are always looking for cost-effective solutions, especially when it comes to endpoint security, with ease of use being their top priority, followed by deployment and cost. These are the main driving factors when customers buy in India. Additionally, Seqrite Endpoint Security offers both one-year and three-year plans, which are more cost-effective and enticing for customers.

What is most valuable?

The two valuable features are anti-ransomware and data loss protection.

What needs improvement?

Sometimes, small and medium businesses, or even startups with just five, ten, or fifteen systems, are also keen to secure their data. There is a reluctance on the part of the technical team to extend installation support when the opportunity sizes are smaller.

Seqrite Endpoint Security has a lot of value. Still, its marketing could be done much better on a larger scale, especially in India, in light of the new DPDP 2023 Act, which the Indian Parliament passed. It would be even more valuable if Seqrite could incorporate features to help companies comply with this law, it would be even more helpful.

For how long have I used the solution?

I have been using Seqrite Endpoint Security as a reseller for four years.

What do I think about the stability of the solution?

The product is stable. I rate the solution’s stability a seven out of ten. 

What do I think about the scalability of the solution?

The solution is scalable. We sell close to 15-20 orders every year.

How are customer service and support?

The customer service has a good team. In India, they have a good contact center who are responsive and good.

How was the initial setup?

The initial setup is straightforward and can be done in the daytime within a day.

What's my experience with pricing, setup cost, and licensing?

The solution has reasonable pricing. There is one pricing without any hidden charges. They have to pay once a year or three years.

What other advice do I have?

The product is easy to deploy. There are not many dependencies on the technical guy. Just one technical guy is enough to help in the department.

I would tell them to use the solution because it is very user-friendly and simple and does not require a technical person to manage the policies on the dashboard. Even a non-IT guy with a bit of knowledge can handle the console.

Overall, I rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Seqrite Endpoint Security
October 2024
Learn what your peers think about Seqrite Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Rishad Ahmed - PeerSpot reviewer
Network Security Engineer at Exprezer Infotech
Real User
Top 5
The solution has good performance and is stable, but is not easily scalable
Pros and Cons
  • "The solution is stable."
  • "The cost of the solution can be improved."

What is our primary use case?

The primary use case of the solution is for anti-virus security.

The solution can be deployed on-prem and cloud.

What is most valuable?

My client is very familiar with and satisfied with Seqrite. They have a long history of using the solution and find it to be the best option available.

The overall performance of the solution is better than the competition.

What needs improvement?

The cost of the solution can be improved.

The trial version of Seqrite Endpoint Security can be longer so potential customers have enough time to evaluate.

For how long have I used the solution?

I have been using the solution for six months.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

I have not used the solution for long and therefore I give the scalability a five out of ten.

How are customer service and support?

The solution has no issues currently, but if I have trouble, I raise the ticket, and their technical team quickly responds and solves our problem.

Which solution did I use previously and why did I switch?

We previously used Siemens tech and Sophos before switching to Seqrite Endpoint Security. Some of our clients are still using Siemens and Sophos because they are familiar with those solutions and are not able to easily change to a different solution. Some clients are trying to change and for those clients, we provide information about Seqrite Endpoint Security.

How was the initial setup?

I give the initial setup an eight out of ten. The installation is not difficult and only takes a few minutes.

What about the implementation team?

The implementation was completed in-house.

What's my experience with pricing, setup cost, and licensing?

The licensing fee is 200 Bangladeshi Taka per client per year.

What other advice do I have?

I give the solution a six out of ten because I do not have much experience using the solution yet to properly provide an overall rating.

I recommend the solution to others.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Assistant It Manager at Surat Marriott Hotel
Real User
Affordable, user-friendly solution
Pros and Cons
  • "Endpoint Security's best features are inventory, asset management, and quick scanning."
  • "Endpoint Security would be improved by adding DLP."

What is most valuable?

Endpoint Security's best features are inventory, asset management, and quick scanning.

What needs improvement?

Endpoint Security would be improved by adding DLP.

For how long have I used the solution?

I've been using Seqrite Endpoint Security for more than three years. 

What do I think about the stability of the solution?

Endpoint Security is stable and performs well.

What do I think about the scalability of the solution?

Endpoint Security is scalable.

How are customer service and support?

Seqrite's technical support is satisfactory.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I've also used Apex One, but Endpoint Security is more user-friendly.

How was the initial setup?

The initial setup was straightforward, and deployment took around thirty minutes.

What about the implementation team?

We had assistance from a vendor team.

What's my experience with pricing, setup cost, and licensing?

Endpoint Security is cheaper than Trend Micro - I'd rate it 4.5 out of five on price.

What other advice do I have?

I would give Endpoint Security a rating of nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1544607 - PeerSpot reviewer
Founder And Sales Force Architect at Concret.oi
Real User
Slows Mac machine boot time, many issues with instability, and the support is not helpful
Pros and Cons
  • "In case it works, we are looking to use features like USB blocking, file upload alerts, and other antivirus features as well, but this software has to work first."
  • "A handbook of known issues and quick fixes should be given so that troubleshooting and frustration are less."

What is our primary use case?

We deployed Seqrite in our company, for getting anti-virus and IP protection. 

We are approximately a 60-person strong company, with 80% Windows and 20% Mac machines. 

We are spread across two offices in India, and working 100% remote since March 2020, and plan to continue in the same way. 

We were primarily looking to have a good antivirus solution, with other IP features. We wanted to have protection across a range of devices like Windows, Macs, etc. It would mean that we don't go for individual licenses for both Windows/Mac machines. 

We were excited about the cloud-based management features of Seqrite and were looking to use the same. The overall goal was to have a single source of truth and dashboard for getting hold of all security checkpoints in the company. 

How has it helped my organization?

It has been a pain since we installed it. Seqrite doesn't work at all on macOS. Here is our experience summary on macOS:

  • Machine boot time was terribly increased. We told the support team and they didn't accept the issue.
  • The internet stopped working since we installed it. We were raising complaints with our ISP and later realized it's Seqrite that damaged it. The solution was simple; we disabled "Web Security", and it started working immediately. Seqrite support again claimed that the broadband works ad-hoc, though the same broadband works fine at the same time on other mobile devices and laptops. I have bought few spare machines to test at home since I purchased Seqrite for the company.
  • TOUCH ID - The fingerprint scanner stopped working on Mac and again, the only solution is to uninstall it. As per Seqrite, they have worldwide macOS users, none of them faced this issue. So, it was again our own problem, nothing faulty in Seqrite.
  • Post-Seqrite uninstall on my macOS, the Google Meet service drops internet randomly, which happened for the first time in many years, on the same machine and internet connection. I need to format my Mac to fix it, but as usual, Seqrite doesn't own this problem.

What is most valuable?

In terms of features, there is nothing that is usable so far and we are deeply regretting our decision. 

This software claims to have a lot of features, which sounds really good to have and make good use of, but because of our struggles in getting it to work correctly, we were not able to move ahead. 

We are currently busy researching on our own and trying to make this software work for the next three years. 

In case it works, we are looking to use features like USB blocking, file upload alerts, and other antivirus features as well, but this software has to work first. 

What needs improvement?

Integrity is compromised, they should accept a bug in the software and promptly provide a simple fix, like on Macs disabling Web Security will fix the internet issues. 

A handbook of known issues and quick fixes should be given so that troubleshooting and frustration are less. 

We were told, that Seqrite takes less than a minute to deploy on any machine, and is cloud-based management. On issues, we were told that an IT guy should be there in the company to handle such things too or dedicate a person to work with Seqrite support on these challenges. If you are a small remote company like us, think on these points too, and how much bandwidth you have for IT support.

For how long have I used the solution?

We have been using Seqrite Endpoint Security for between two and three weeks.

What do I think about the stability of the solution?

The stability is zero. Seqrite doesn't work, and the company doesn't accept the problems. We spent a lot of time with support to stabilize Macs, as of now situation is 

- It's working on older macs (without fingerprint scanner), but with WebSecurity disabled. Macs work with websecurity enabled, but internet can go away anytime. We can't afford this randomness. 

- We spent many days on our Macs already, so gave up on the fingerprint scanner issue. Currently, not planning to install it on macs with TouchID. 

Overall, our situation is tragedically comic, as we are hesitant to buy more licenses, because we lost faith in the product. We are not getting a refund of our existing licenses, as Seqrite support will not fix the issue, and will never accept it as well. So we are in a partial deployment in company as of now. We are scared to ask feedback from employees, as it will make a joke of such security software, and any future deployments of any other similar software will be taken negatively. 

What do I think about the scalability of the solution?

We are quite negative, as this could only function well if it works. We are struggling to get it working properly.

How are customer service and technical support?

There is zero support. They will blame you, say that your machine is faulty, or your internet is faulty, but "there is no bug in Seqrite" according to them. 

We spent multiple working days/weeks with Seqrite support. They are not trained/educated enough to guide us promptly on these issues. We faced similar issues on all Mac machines, and we were able to find a fix in two or three days. We wished that Seqrite had told us the same, which would have saved our bandwidth in fighting the ISP for internet quality and getting frustrated with a random Internet outage.

Overall, the company forces support on you, and they will never accept any of the issues in their software.

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one.

How was the initial setup?

The initial setup was not straightforward at all. Still, it is a struggle and we are forced to stay locked for the next three years, as there is no refund given.

What about the implementation team?

The vendor team was used to deploy, and they were not accepting the problems that came post-deployment. 

What was our ROI?

We have no ROI with this product.

What's my experience with pricing, setup cost, and licensing?

There is no option to refund the money and unfortunately, we bought a three-year license, seeing that Quick Heal is a long-established player in the market.

Which other solutions did I evaluate?

We evaluated Sophos but we selected Seqrite because it was less costly and had more features. 

What other advice do I have?

My final advice is to get Seqrite for two or three machines to start with. If you are planning to deploy for the whole company, especially test Macs, although we are facing issues with Windows as well. Gradually add licenses, if things go well.

Be prepared to spend a lot of time with support.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: We bought licenses of Seqrite and provide the required evidence as needed.
PeerSpot user
IT Service & Support Lead at Tech Comp Solutions
Real User
Top 20
A user-friendly solution for effective internal traffic monitoring and control

What is our primary use case?

Seqrite Endpoint Security's focus on the SMB sector is well-suited for companies without static IPs or VPNs, as it allows for effective internal traffic monitoring and control. The categorization feature is handy for managing website access, and the point-to-point VPN option provides additional security for specific scenarios.

What is most valuable?

The solution is easy to manage, and applying rules is very easy. Also, the UI is very user-friendly.

What needs improvement?

The solution’s processing is slow. There are a lot of load performance issues when we load the stacker at low NPC. The solution could be made light.

Seqrite Endpoint Security offers comprehensive protection for all endpoints, including Android and Mac devices. This is becoming increasingly important as more schools and businesses adopt these platforms. Additionally, Seqrite Endpoint Security is easy to implement and manage, making it an ideal solution for organizations of all sizes.

For how long have I used the solution?

I have been using Seqrite Endpoint Security as a system integrator for three to four years.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

The solution is highly scalable. You need to purchase an additional license.

The application is suitable for small and medium businesses.

How are customer service and support?

Support is locally managed in a call center in India. Once an issue is submitted, they are very proactive in addressing it. They are constantly working on complaints, so there are no issues in support for anything else. It is easy to maintain, install, and run, with readily available support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Seqrite offers local HR personnel through which we can quickly get guys' numbers whenever needed.

How was the initial setup?

The initial setup is easy.

The deployment takes about 15 to 20 minutes, whereas the client can be deployed within two to three minutes.

What's my experience with pricing, setup cost, and licensing?

The solution is cheaper compared to Zoho and other multinational products. It's cheaper.

The solution has a yearly license, which covers all features.

What other advice do I have?

The solution’s maintenance is easy. It can be centrally loaded. Centralized installation enables a single setup for all devices. The solution provides comprehensive protection across your entire network with a single gateway.

There is a general lack of awareness about firewalls in India, even among IT professionals and businesses. This lack of understanding hinders the implementation and utilization of firewalls to their full potential. To address this issue, we need to raise awareness about the functionalities and capabilities of firewalls among users, businesses, and IT professionals. Once people know the benefits of firewalls, the demand for firewall training and GUI enhancements will naturally increase.

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
IT admin at Etradeonline
Real User
Top 20
Deployment can be done in-house but improvement is needed in stability
Pros and Cons
  • "Seqrite Endpoint Security is a good solution."
  • "The solution needs to improve stability."

What is most valuable?

Seqrite Endpoint Security is a good solution. 

What needs improvement?

The solution needs to improve stability. 

For how long have I used the solution?

I have been using the solution for three years. 

What do I think about the stability of the solution?

I rate Seqrite Endpoint Security's stability an eight out of ten. 

What do I think about the scalability of the solution?

The product is scalable. We have around 75 users for it. 

How was the initial setup?

The tool's deployment was easy and took only half an hour to complete. One resource is enough to handle the deployment and maintenance process. 

What about the implementation team?

We deployed the tool in-house. 

What other advice do I have?

I rate Seqrite Endpoint Security a ten out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Jayesh Bhandari - PeerSpot reviewer
Group IT Head at Ashapura Minechem Ltd
Real User
Top 5Leaderboard
A stable solution that can be used for antivirus purposes and blocking ransomware
Pros and Cons
  • "Seqrite Endpoint Security provides external protection in terms of hard drives."
  • "When we fire any employee connected remotely over the internet, we need a security feature that blocks the system and the device."

What is our primary use case?

Generally, we use Seqrite Endpoint Security for antivirus purposes. We have implemented certain policies for data popping and blocking the ransomware. Also, we are getting the data for asset management.

What is most valuable?

Seqrite Endpoint Security provides external protection in terms of hard drives. It has a very good logging facility. The reaction time for the policy we implement on the servers to connect to the endpoint is very fast.

What needs improvement?

When we fire any employee connected remotely over the internet, we need a security feature that blocks the system and the device.

For how long have I used the solution?

I have been using Seqrite Endpoint Security for almost seven to eight months.

What do I think about the stability of the solution?

We implemented Seqrite Endpoint Security just seven months ago, and till now, we are happy with the solution's stability.

What do I think about the scalability of the solution?

We have implemented Seqrite Endpoint Security for 1,000 users. We are already in the process of implementing it for 5,000 users because we have 5,000 plus users across the world.

How was the initial setup?

The solution’s initial setup is straightforward.

What about the implementation team?

The solution’s deployment was done in-house in our organization.

What's my experience with pricing, setup cost, and licensing?

You need to pay for a yearly license for Seqrite Endpoint Security, which is expensive.

What other advice do I have?

We are using the latest version of Seqrite Endpoint Security.

Overall, I rate Seqrite Endpoint Security an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Seqrite Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
Buyer's Guide
Download our free Seqrite Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.