Seqrite Endpoint Security Reviews

The solution is used for our endpoint. 

The update process and policy control are good. 

The interface is slow. 

I have been working with Seqrite Endpoint Security for six months. 

It is a stable solution. The stability is an eight out of ten. 

We have 800 users.

The initial setup is straightforward. The deployment takes some time. I rate the setup an eight out of ten. 

The pricing is reasonable. The price is according to the engine.

Overall, I rate the solution a seven out of ten. 

The primary use case of the solution is for anti-virus security.

The solution can be deployed on-prem and cloud.

My client is very familiar with and satisfied with Seqrite. They have a long history of using the solution and find it to be the best option available.

The overall performance of the solution is better than the competition.

The cost of the solution can be improved.

The trial version of Seqrite Endpoint Security can be longer so potential customers have enough time to evaluate.

I have been using the solution for six months.

The solution is stable.

I have not used the solution for long and therefore I give the scalability a five out of ten.

The solution has no issues currently, but if I have trouble, I raise the ticket, and their technical team quickly responds and solves our problem.

We previously used Siemens tech and Sophos before switching to Seqrite Endpoint Security. Some of our clients are still using Siemens and Sophos because they are familiar with those solutions and are not able to easily change to a different solution. Some clients are trying to change and for those clients, we provide information about Seqrite Endpoint Security.

I give the initial setup an eight out of ten. The installation is not difficult and only takes a few minutes.

The implementation was completed in-house.

The licensing fee is 200 Bangladeshi Taka per client per year.

I give the solution a six out of ten because I do not have much experience using the solution yet to properly provide an overall rating.

I recommend the solution to others.

Endpoint Security's best features are inventory, asset management, and quick scanning.

Endpoint Security would be improved by adding DLP.

I've been using Seqrite Endpoint Security for more than three years. 

Endpoint Security is stable and performs well.

Endpoint Security is scalable.

Seqrite's technical support is satisfactory.

Positive

I've also used Apex One, but Endpoint Security is more user-friendly.

The initial setup was straightforward, and deployment took around thirty minutes.

We had assistance from a vendor team.

Endpoint Security is cheaper than Trend Micro - I'd rate it 4.5 out of five on price.

I would give Endpoint Security a rating of nine out of ten.

We deployed Seqrite in our company, for getting anti-virus and IP protection. 

We are approximately a 60-person strong company, with 80% Windows and 20% Mac machines. 

We are spread across two offices in India, and working 100% remote since March 2020, and plan to continue in the same way. 

We were primarily looking to have a good antivirus solution, with other IP features. We wanted to have protection across a range of devices like Windows, Macs, etc. It would mean that we don't go for individual licenses for both Windows/Mac machines. 

We were excited about the cloud-based management features of Seqrite and were looking to use the same. The overall goal was to have a single source of truth and dashboard for getting hold of all security checkpoints in the company. 

It has been a pain since we installed it. Seqrite doesn't work at all on macOS. Here is our experience summary on macOS:

• Machine boot time was terribly increased. We told the support team and they didn't accept the issue.
• The internet stopped working since we installed it. We were raising complaints with our ISP and later realized it's Seqrite that damaged it. The solution was simple; we disabled "Web Security", and it started working immediately. Seqrite support again claimed that the broadband works ad-hoc, though the same broadband works fine at the same time on other mobile devices and laptops. I have bought few spare machines to test at home since I purchased Seqrite for the company.
• TOUCH ID - The fingerprint scanner stopped working on Mac and again, the only solution is to uninstall it. As per Seqrite, they have worldwide macOS users, none of them faced this issue. So, it was again our own problem, nothing faulty in Seqrite.
• Post-Seqrite uninstall on my macOS, the Google Meet service drops internet randomly, which happened for the first time in many years, on the same machine and internet connection. I need to format my Mac to fix it, but as usual, Seqrite doesn't own this problem.

In terms of features, there is nothing that is usable so far and we are deeply regretting our decision. 

This software claims to have a lot of features, which sounds really good to have and make good use of, but because of our struggles in getting it to work correctly, we were not able to move ahead. 

We are currently busy researching on our own and trying to make this software work for the next three years. 

In case it works, we are looking to use features like USB blocking, file upload alerts, and other antivirus features as well, but this software has to work first. 

Integrity is compromised, they should accept a bug in the software and promptly provide a simple fix, like on Macs disabling Web Security will fix the internet issues. 

A handbook of known issues and quick fixes should be given so that troubleshooting and frustration are less. 

We were told, that Seqrite takes less than a minute to deploy on any machine, and is cloud-based management. On issues, we were told that an IT guy should be there in the company to handle such things too or dedicate a person to work with Seqrite support on these challenges. If you are a small remote company like us, think on these points too, and how much bandwidth you have for IT support.

We have been using Seqrite Endpoint Security for between two and three weeks.

The stability is zero. Seqrite doesn't work, and the company doesn't accept the problems. We spent a lot of time with support to stabilize Macs, as of now situation is 

- It's working on older macs (without fingerprint scanner), but with WebSecurity disabled. Macs work with websecurity enabled, but internet can go away anytime. We can't afford this randomness. 

- We spent many days on our Macs already, so gave up on the fingerprint scanner issue. Currently, not planning to install it on macs with TouchID. 

Overall, our situation is tragedically comic, as we are hesitant to buy more licenses, because we lost faith in the product. We are not getting a refund of our existing licenses, as Seqrite support will not fix the issue, and will never accept it as well. So we are in a partial deployment in company as of now. We are scared to ask feedback from employees, as it will make a joke of such security software, and any future deployments of any other similar software will be taken negatively. 

We are quite negative, as this could only function well if it works. We are struggling to get it working properly.

There is zero support. They will blame you, say that your machine is faulty, or your internet is faulty, but "there is no bug in Seqrite" according to them. 

We spent multiple working days/weeks with Seqrite support. They are not trained/educated enough to guide us promptly on these issues. We faced similar issues on all Mac machines, and we were able to find a fix in two or three days. We wished that Seqrite had told us the same, which would have saved our bandwidth in fighting the ISP for internet quality and getting frustrated with a random Internet outage.

Overall, the company forces support on you, and they will never accept any of the issues in their software.

We did not use another solution prior to this one.

The initial setup was not straightforward at all. Still, it is a struggle and we are forced to stay locked for the next three years, as there is no refund given.

The vendor team was used to deploy, and they were not accepting the problems that came post-deployment. 

We have no ROI with this product.

There is no option to refund the money and unfortunately, we bought a three-year license, seeing that Quick Heal is a long-established player in the market.

We evaluated Sophos but we selected Seqrite because it was less costly and had more features. 

My final advice is to get Seqrite for two or three machines to start with. If you are planning to deploy for the whole company, especially test Macs, although we are facing issues with Windows as well. Gradually add licenses, if things go well.

Be prepared to spend a lot of time with support.

Most clients in India are price-sensitive and are always looking for cost-effective solutions, especially when it comes to endpoint security, with ease of use being their top priority, followed by deployment and cost. These are the main driving factors when customers buy in India. Additionally, Seqrite Endpoint Security offers both one-year and three-year plans, which are more cost-effective and enticing for customers.

The two valuable features are anti-ransomware and data loss protection.

Sometimes, small and medium businesses, or even startups with just five, ten, or fifteen systems, are also keen to secure their data. There is a reluctance on the part of the technical team to extend installation support when the opportunity sizes are smaller.

Seqrite Endpoint Security has a lot of value. Still, its marketing could be done much better on a larger scale, especially in India, in light of the new DPDP 2023 Act, which the Indian Parliament passed. It would be even more valuable if Seqrite could incorporate features to help companies comply with this law, it would be even more helpful.

I have been using Seqrite Endpoint Security as a reseller for four years.

The product is stable. I rate the solution’s stability a seven out of ten. 

The solution is scalable. We sell close to 15-20 orders every year.

The customer service has a good team. In India, they have a good contact center who are responsive and good.

The initial setup is straightforward and can be done in the daytime within a day.

The solution has reasonable pricing. There is one pricing without any hidden charges. They have to pay once a year or three years.

The product is easy to deploy. There are not many dependencies on the technical guy. Just one technical guy is enough to help in the department.

I would tell them to use the solution because it is very user-friendly and simple and does not require a technical person to manage the policies on the dashboard. Even a non-IT guy with a bit of knowledge can handle the console.

Overall, I rate the solution an eight out of ten.

Generally, we use Seqrite Endpoint Security for antivirus purposes. We have implemented certain policies for data popping and blocking the ransomware. Also, we are getting the data for asset management.

Seqrite Endpoint Security provides external protection in terms of hard drives. It has a very good logging facility. The reaction time for the policy we implement on the servers to connect to the endpoint is very fast.

When we fire any employee connected remotely over the internet, we need a security feature that blocks the system and the device.

I have been using Seqrite Endpoint Security for almost seven to eight months.

We implemented Seqrite Endpoint Security just seven months ago, and till now, we are happy with the solution's stability.

We have implemented Seqrite Endpoint Security for 1,000 users. We are already in the process of implementing it for 5,000 users because we have 5,000 plus users across the world.

The solution’s initial setup is straightforward.

The solution’s deployment was done in-house in our organization.

You need to pay for a yearly license for Seqrite Endpoint Security, which is expensive.

We are using the latest version of Seqrite Endpoint Security.

Overall, I rate Seqrite Endpoint Security an eight out of ten.

Seqrite Endpoint Security is being used solely for endpoint protection.

The solution's current features include antivirus, web filtering, file activity monitoring, PAM, firewall, IDS/IPS, and DLP. Though I'm not familiar with the whole solution, it is good. However, there are new release notes in the current one or the new one, Seqrite Endpoint Security 8.1.

The product or service could be improved by incorporating SIEM integrations to enable the collection of logs. Also, the solution's threat hunting and virus detection capabilities have room for improvement.

Since in our company, we haven't deployed the latest version of the solution. I won't be able to comment on what needs to be included in the solution's next release. They have an update for the solution's DLP for the new features. They also have an update for the solution's multi-factor authenticator. The SIEM integrations in the solution also have a scope for improvement.

Our company currently uses Seqrite Endpoint Security 7.6, and we plan to renew it for Seqrite Endpoint Security 8.1 soon. The company has been using this solution for four years now. Our company is a user of the solution.

Stability-wise, I rate the solution between eight and a half to nine out of ten.

Overall, each of the endpoint protection solutions have antivirus or endpoint security, possesses its own characteristics that cannot be compared. It would be like comparing an apple to an apple.

Scalability-wise, I rate the solution an eight out of ten. My company has a total of 750 people using the solution.

I did contact the solution's technical support team. It was included in the proposal stating that Seqrite Endpoint Security will provide us 24/7 support except on the weekends. I rate the solution's technical support team nine and a half out of ten since whenever we have issues, they answer and fix them. Also, the solution has not presented us with any tough incidents or challenges.

Positive

Since I've been working abroad for quite some time and considering the daily use cases, I've been using other solutions like Kaspersky. While Kaspersky may be a good solution in general, it is not the best option for use in a network since it is quite heavy. In comparison, Seqrite, which is only known in the Philippines, is not as popular abroad. When I worked overseas, I only heard about Symantec and Trend Micro. So, I can say that Kaspersky is a better choice than Seqrite.

The initial setup process for the solution is quite easy. The solution's deployment process was cloud-based.

One person is responsible for maintaining the solution, which involves checking the dashboard and conducting other related activities, such as identifying outdated or disconnected endpoints and detecting potential threats. So, two people are involved in the daily maintenance of the solution.

We have our own technical team for the deployment process. Also, it was done with the guidelines of our authorized distributor.

As per the suggestions from one of the experts we know, it is advisable to make a proper comparison with the local vendors instead of solely relying on online prices, which are often higher and quite expensive. Price-wise, presently, Seqrite is still the lowest.

We are presently evaluating other solutions and comparing them to Seqrite Endpoint Security because we may have become too comfortable with it and not considered other solutions. As a result, it's possible that there are certain features or capabilities present in other solutions that are not available in Seqrite Endpoint Security. In short, maybe we are comfortable with, let's say, ninety percent, and then there is ten percent that Seqrite is not capturing. So, maybe we'll try to use the solutions which are the competitors of Seqrite, which we are not using in our current setup. As of now, we cannot decide which solution to choose because Seqrite Endpoint Security has antivirus, next-generation, and something like that. Basically, we are in the process of doing a competitive analysis between the current solution we have and its competitors or other solutions.

Overall, I rate the solution an eight out of ten.

It's basically for remote work management. We are still operating in a hybrid mode. Whatever restrictions we have to apply on the end-user laptops, we do it through Seqrite. 

There are a lot of client IT restrictions that we have to deal with. We cannot share the laptop screen, for example, or there cannot be media storage devices connected to the laptop. So all of these access controls and the endpoint governance policies are running through Seqrite.

The convenience has been great. That is the most beneficial thing, especially when we onboard someone new. 

Earlier, the IT team had to set up everything from scratch on every laptop, and even then, there was a chance of the end user being able to bypass some of those controls. 

With Seqrite, it is completely protected, and we have full control over what is happening on the end user's laptop.

As we're using the serverless version, the fully managed offering, we are able to control and change the access permissions remotely. Whenever someone has to get temporary access or anything, we do not have to install the application on our server and maintain it. We have one single login, an admin login, and from there, we can change the permissions and access controls for a number of end-user devices.

The deployment was fast.

The solution is stable so far.

It's pretty affordable. 

User management could be improved. For example, if you have to create different types of user groups based on what kind of access they would need, that should be easier. We keep standard rules for certain profiles. The user management is not that good currently, and so we have trouble with handling user management.

Once the client is installed, then we can control it. However, the initial setup should be managed completely in mobile mode. For example, if a laptop is delivered directly from the vendor to an employee and we can trigger the command from a central place to install the client and run the standard installations as well, that would make things easier.

I'm a bit concerned about the responsiveness of support.

I've been using the solution for 1.5 years. 

So far, the solution looks stable. There are no bugs or glitches. It doesn't crash or freeze. 

It is too early to tell how well the solution will scale. We have not yet scaled it to a lot of users. Only five people are using it right now. That includes developers and project managers. We do plan to increase usage as our developer base expands. 

We have yet to escalate questions to technical support. However, during the procurement cycle, we did find the responsiveness lacking to some extent. They were slower than we expected. I worry that they may not be proactive if we do run into issues. 

While we did not directly use the solution, we did explore a Dell product. We read about the features, and it was very similar. We went with this solution based on the price point, and we were getting a fully managed version. Also, the IT person who was implementing it had prior experience and knew the product well. 

The solution has a short deployment cycle. It wasn't very long. In one month, we assessed different solutions available in the market, and then after comparing the price and the features available, we deployed it. The procurement time was roughly 10 days, and we implemented it in about one week. We had one person working on it full-time with guidance from me. It doesn't take many people to deploy and maintain it. This is the serverless version we're using, so we do not have a lot of maintenance to worry about.

Price-wise, it is quite reasonable.

I'd rate the solution eight out of ten in terms of affordability.

They offer one standard license as part of a package that covers an admin and X number of users. 

Earlier, I was working with a services company. There we were resellers and distributors of these solutions. Now, I'm working with a company where we are using these tools in-house. I'm helping with the implementation in-house. Right now, the company I'm associated with is not a registered reseller.

We are using the solution. We're using the SaaS version.

The tool is still new to us, and we are taking a chance on it. However, in general, it looks good overall. 

I'd rate the solution seven out of ten.