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IT analyst at a security firm with 51-200 employees
Real User
Having an excellent technical support in place for its users, the solution requires minimum resources for its maintenance phase
Pros and Cons
  • "The solution's current features include antivirus, web filtering, file activity monitoring, PAM, firewall, IDS/IPS, and DLP. Though I'm not familiar with the whole solution, it is good."
  • "The product or service could be improved by incorporating SIEM integrations to enable the collection of logs."

What is our primary use case?

Seqrite Endpoint Security is being used solely for endpoint protection.

What is most valuable?

The solution's current features include antivirus, web filtering, file activity monitoring, PAM, firewall, IDS/IPS, and DLP. Though I'm not familiar with the whole solution, it is good. However, there are new release notes in the current one or the new one, Seqrite Endpoint Security 8.1.

What needs improvement?

The product or service could be improved by incorporating SIEM integrations to enable the collection of logs. Also, the solution's threat hunting and virus detection capabilities have room for improvement.

Since in our company, we haven't deployed the latest version of the solution. I won't be able to comment on what needs to be included in the solution's next release. They have an update for the solution's DLP for the new features. They also have an update for the solution's multi-factor authenticator. The SIEM integrations in the solution also have a scope for improvement.

For how long have I used the solution?

Our company currently uses Seqrite Endpoint Security 7.6, and we plan to renew it for Seqrite Endpoint Security 8.1 soon. The company has been using this solution for four years now. Our company is a user of the solution.

Buyer's Guide
Seqrite Endpoint Security
October 2024
Learn what your peers think about Seqrite Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.

What do I think about the stability of the solution?

Stability-wise, I rate the solution between eight and a half to nine out of ten.

What do I think about the scalability of the solution?

Overall, each of the endpoint protection solutions have antivirus or endpoint security, possesses its own characteristics that cannot be compared. It would be like comparing an apple to an apple.

Scalability-wise, I rate the solution an eight out of ten. My company has a total of 750 people using the solution.

How are customer service and support?

I did contact the solution's technical support team. It was included in the proposal stating that Seqrite Endpoint Security will provide us 24/7 support except on the weekends. I rate the solution's technical support team nine and a half out of ten since whenever we have issues, they answer and fix them. Also, the solution has not presented us with any tough incidents or challenges.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Since I've been working abroad for quite some time and considering the daily use cases, I've been using other solutions like Kaspersky. While Kaspersky may be a good solution in general, it is not the best option for use in a network since it is quite heavy. In comparison, Seqrite, which is only known in the Philippines, is not as popular abroad. When I worked overseas, I only heard about Symantec and Trend Micro. So, I can say that Kaspersky is a better choice than Seqrite.

How was the initial setup?

The initial setup process for the solution is quite easy. The solution's deployment process was cloud-based.

One person is responsible for maintaining the solution, which involves checking the dashboard and conducting other related activities, such as identifying outdated or disconnected endpoints and detecting potential threats. So, two people are involved in the daily maintenance of the solution.

What about the implementation team?

We have our own technical team for the deployment process. Also, it was done with the guidelines of our authorized distributor.

What's my experience with pricing, setup cost, and licensing?

As per the suggestions from one of the experts we know, it is advisable to make a proper comparison with the local vendors instead of solely relying on online prices, which are often higher and quite expensive. Price-wise, presently, Seqrite is still the lowest.

Which other solutions did I evaluate?

We are presently evaluating other solutions and comparing them to Seqrite Endpoint Security because we may have become too comfortable with it and not considered other solutions. As a result, it's possible that there are certain features or capabilities present in other solutions that are not available in Seqrite Endpoint Security. In short, maybe we are comfortable with, let's say, ninety percent, and then there is ten percent that Seqrite is not capturing. So, maybe we'll try to use the solutions which are the competitors of Seqrite, which we are not using in our current setup. As of now, we cannot decide which solution to choose because Seqrite Endpoint Security has antivirus, next-generation, and something like that. Basically, we are in the process of doing a competitive analysis between the current solution we have and its competitors or other solutions.

What other advice do I have?

Overall, I rate the solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2022882 - PeerSpot reviewer
Solutions Architect at a tech services company with 11-50 employees
Real User
Affordable and quick to deploy but the response of support was slow during procurement
Pros and Cons
  • "The convenience has been great."
  • "User management could be improved."

What is our primary use case?

It's basically for remote work management. We are still operating in a hybrid mode. Whatever restrictions we have to apply on the end-user laptops, we do it through Seqrite. 

There are a lot of client IT restrictions that we have to deal with. We cannot share the laptop screen, for example, or there cannot be media storage devices connected to the laptop. So all of these access controls and the endpoint governance policies are running through Seqrite.

How has it helped my organization?

The convenience has been great. That is the most beneficial thing, especially when we onboard someone new. 

Earlier, the IT team had to set up everything from scratch on every laptop, and even then, there was a chance of the end user being able to bypass some of those controls. 

With Seqrite, it is completely protected, and we have full control over what is happening on the end user's laptop.

What is most valuable?

As we're using the serverless version, the fully managed offering, we are able to control and change the access permissions remotely. Whenever someone has to get temporary access or anything, we do not have to install the application on our server and maintain it. We have one single login, an admin login, and from there, we can change the permissions and access controls for a number of end-user devices.

The deployment was fast.

The solution is stable so far.

It's pretty affordable. 

What needs improvement?

User management could be improved. For example, if you have to create different types of user groups based on what kind of access they would need, that should be easier. We keep standard rules for certain profiles. The user management is not that good currently, and so we have trouble with handling user management.

Once the client is installed, then we can control it. However, the initial setup should be managed completely in mobile mode. For example, if a laptop is delivered directly from the vendor to an employee and we can trigger the command from a central place to install the client and run the standard installations as well, that would make things easier.

I'm a bit concerned about the responsiveness of support.

For how long have I used the solution?

I've been using the solution for 1.5 years. 

What do I think about the stability of the solution?

So far, the solution looks stable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

It is too early to tell how well the solution will scale. We have not yet scaled it to a lot of users. Only five people are using it right now. That includes developers and project managers. We do plan to increase usage as our developer base expands. 

How are customer service and support?

We have yet to escalate questions to technical support. However, during the procurement cycle, we did find the responsiveness lacking to some extent. They were slower than we expected. I worry that they may not be proactive if we do run into issues. 

Which solution did I use previously and why did I switch?

While we did not directly use the solution, we did explore a Dell product. We read about the features, and it was very similar. We went with this solution based on the price point, and we were getting a fully managed version. Also, the IT person who was implementing it had prior experience and knew the product well. 

How was the initial setup?

The solution has a short deployment cycle. It wasn't very long. In one month, we assessed different solutions available in the market, and then after comparing the price and the features available, we deployed it. The procurement time was roughly 10 days, and we implemented it in about one week. We had one person working on it full-time with guidance from me. It doesn't take many people to deploy and maintain it. This is the serverless version we're using, so we do not have a lot of maintenance to worry about.

What's my experience with pricing, setup cost, and licensing?

Price-wise, it is quite reasonable.

I'd rate the solution eight out of ten in terms of affordability.

They offer one standard license as part of a package that covers an admin and X number of users. 

What other advice do I have?

Earlier, I was working with a services company. There we were resellers and distributors of these solutions. Now, I'm working with a company where we are using these tools in-house. I'm helping with the implementation in-house. Right now, the company I'm associated with is not a registered reseller.

We are using the solution. We're using the SaaS version.

The tool is still new to us, and we are taking a chance on it. However, in general, it looks good overall. 

I'd rate the solution seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Seqrite Endpoint Security
October 2024
Learn what your peers think about Seqrite Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Assistant Manager at HPPL
Real User
Top 20
It is a stable product, and its best feature is the ability to manage assets
Pros and Cons
  • "The setup process was easy for our remote clients and us as well."
  • "In the next version, they should improve the areas of utility and centralized control."

What is our primary use case?

We use the solutions for both servers and desktops at our organization.

What is most valuable?

Its best feature is the ability to manage assets.

What needs improvement?

We are facing a ransomware issue. That's why we plan to change the solution. In the next version, they should improve the areas of utility control and centralized management.

For how long have I used the solution?

We have been using the product for the last four years.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

It is a scalable product. We haven't faced any issues for four years. 

How are customer service and support?

The solution's tech support team is good.

Which solution did I use previously and why did I switch?

We have used different products. We switched to Seqrite due to its cost and other methods.

How was the initial setup?

The setup process was easy for our remote clients and us as well.

What other advice do I have?

I recommend others use the solution and rate it as a nine.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Non-Executive Independent Director at Aether Industries Limited
Real User
Top 20
Provides advanced device control features and filter policies but needs to be compatible with more devices
Pros and Cons
  • "The most valuable features are the file activity monitors, DLP solutions, and application controls."
  • "We are using Apple devices, and the advanced device control service doesn't work for M1 chips devices, like Apple MacBooks."

What is our primary use case?

I use this solution for the advanced device control features, application control features, filter policies, DLP solutions, and to schedule internet access.

The solution is deployed on-premises.

There are 150 people using this solution in my organization. We don't have plans to increase usage.

What is most valuable?

The most valuable features are the file activity monitors, DLP solutions, and application controls.

What needs improvement?

We are using Apple devices, and the advanced device control service doesn't work for M1 chips devices, like Apple MacBooks.

It should be more compatible with other devices.

For how long have I used the solution?

I have used this solution for five years.

What do I think about the stability of the solution?

It's stable.

What do I think about the scalability of the solution?

It's scalable, but not for Mac devices.

How was the initial setup?

Setup is very easy. It can be deployed in two hours.

It can be accessed by a console system. I have a primary and secondary server, but I have merged both sides to make a single primary server.

What about the implementation team?

I deployed the solution myself.

What's my experience with pricing, setup cost, and licensing?

The license isn't expensive.

What other advice do I have?

I would rate this solution as six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Administrator at Jotna
Real User
Provides a helpful overview of your systems, but it doesn't detect or report attacks
Pros and Cons
  • "The only thing that I have found useful is that I have an overview of my systems in the networks."
  • "It should be able to detect and report any ransomware attack but currently, it doesn't detect and it doesn't report any."

What is our primary use case?

We are using this solution for endpoint security.

What is most valuable?

The only thing that I have found useful is that I have an overview of my systems in the networks. Other than that as ransomware detection, it does not suit my purpose.

What needs improvement?

We are currently looking for other solutions because we have had some ransomware attacks in the last two or three years and it isn't detecting them. I have been attacked three times while I have had this endpoint security.

It should be able to detect and report any ransomware attack but currently, it doesn't detect and it doesn't report any.

The initial set up could be simplified.

The stability needs to be improved, as it is not a stable product.

In the next release, I would like to see analytic reporting.

For how long have I used the solution?

I have been using Seqrite Endpoint Security for the past six years.

What do I think about the stability of the solution?

Since the time that I have been using this solution, I don't find it to be a stable product.

What do I think about the scalability of the solution?

Seqrite Endpoint Security is a scalable solution.

How are customer service and technical support?

Technical support is good.

They have a platform online where you can reach out to technical support.

How was the initial setup?

The initial setup is somewhat complex. It is not terribly complex but the initial setup is not simple, either.

I am not sure how long the deployment took, as it was six years ago. Two years ago we did the renewal and that took two days. We had support throughout the process but it was not simple.

We have one person to maintain this solution. It is not difficult to maintain.

What about the implementation team?

We had a consultant help us with the deployment.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are on a yearly basis. Compared to other solutions, this solution is cheaper.

There are no additional cost outs of the licensing fees.

Which other solutions did I evaluate?

We are currently evaluating Bitdefender GravityZone, Sophos Intercept X, and Kaspersky.

What other advice do I have?

Before implementing Seqrite Endpoint Security, you need to evaluate the price for a security position in the market. 

With my experience, I believe that there are better options available than Seqrite.

Know what you want and do your research, because there are better solutions available.

I would rate Seqrite Endpoint Security a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2096850 - PeerSpot reviewer
Head of IT with 11-50 employees
Real User
Reliable with good performance and a nice dashboard
Pros and Cons
  • "The overall performance of the server and the dashboard are the most interesting aspects of the solution."
  • "The pricing could be a bit lower."

What is our primary use case?

We primarily use the solution for security purposes. 

What is most valuable?

The overall performance of the server and the dashboard are the most interesting aspects of the solution. 

It is stable and reliable. 

What needs improvement?

The pricing could be a bit lower. It needs to be less expensive so that smaller companies would be able to afford it.

It needs to offer more customization capabilities. 

For how long have I used the solution?

I've only used the solution for a couple of months. I'm testing some things out for my organization. While this is a new solution, I do have 13 years of experience in the IT profession. 

What do I think about the stability of the solution?

The product is stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. 

Which solution did I use previously and why did I switch?

I have used Trend Micro in the past. That was at a different company. We are using something else at this company. 

How was the initial setup?

We are still in the process of testing the solution. It is not fully installed. 

What's my experience with pricing, setup cost, and licensing?

The pricing could always be lowered for smaller companies. It would help them find room for it in their budgets. 

What other advice do I have?

We are end-users and are just testing the product to see if it is a good fit. 

The solution automatically updates so that it is always on the latest version.

I'd rate the product eight out of ten.  

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1636713 - PeerSpot reviewer
Manager IT at a healthcare company with 501-1,000 employees
Real User
Easy to install, stable, but security need improvement
Pros and Cons
  • "There are many features available in this solution, such as asset management."
  • "The solution could improve by providing better security and a cloud base version."

What is our primary use case?

We use the solution for managing our main product, antivirus, and device locking.

What is most valuable?

There are many features available in this solution, such as asset management.

What needs improvement?

The solution could improve by providing better security and a cloud base version.

For how long have I used the solution?

I have been using this solution for approximately three years.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

We have approximately 250 users using this solution and we plan to increase usage to 300. 

How are customer service and technical support?

We have not needed to use technical support, we were able to handle everything ourselves.

How was the initial setup?

The installation of Seqrite Endpoint Security is straightforward, but when comparing it to Sophos, they have a more sophisticated and easier deployment.

What's my experience with pricing, setup cost, and licensing?

We pay approximately $1,500 for licenses for the solution.

Which other solutions did I evaluate?

I have been looking for a pure endpoint solution with better security to replace Seqrite Endpoint Security. We have been evaluating Sophos' solutions.

What other advice do I have?

I rate Seqrite Endpoint Security a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Seqrite Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
Buyer's Guide
Download our free Seqrite Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.