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Microsoft vs Pega

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Microsoft
Based on 7022 reviews.
Pega
Based on 119 reviews.
Latest Research
Overview
Microsoft, a global leader in technology and software, offers a wide range of products and enterprise solutions. Its portfolio extends across various domains including operating systems, cloud computing, productivity software, and cybersecurity, among others. Microsoft products are designed to support diverse environments, including on-premises, cloud, and hybrid setups. Its solutions are platform-agnostic, ensuring compatibility with various operating systems and environments. Microsoft solutions are known for their extensive integration capabilities, both within the Microsoft ecosystem and with third-party vendors. This enables organizations to create a cohesive IT environment that leverages the best of Microsoft and other technologies. Microsoft often bundles its products to offer comprehensive solutions that meet a wide range of enterprise needs. These bundles can provide cost savings and simplify procurement for organizations looking to leverage multiple Microsoft products. Microsoft offers flexible pricing models, including subscription-based and consumption-based options, to accommodate different budgetary requirements. Finally, Microsoft is known for its extensive customer support network, offering multiple tiers of support ranging from basic assistance to premium services that include direct access to Microsoft experts, 24/7 technical support, and proactive guidance. Cloud Services and Security Solutions Azure: Microsoft's flagship cloud computing service, Azure, competes directly with Amazon Web Services (AWS) and Google Cloud Platform (GCP). It offers a broad range of cloud services including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) solutions. Azure excels in hybrid cloud environments, enabling seamless integration between on-premises data centers and the cloud. Microsoft 365: A suite that includes Office 365, Windows 10, and Enterprise Mobility + Security, providing a comprehensive productivity and security solution for businesses of all sizes. It supports various work environments with applications like Teams, Outlook, Word, Excel, and PowerPoint, along with advanced security and compliance features. Security Solutions: Microsoft's security portfolio is extensive, covering identity and access management, threat protection, information protection, and security management. Products like Microsoft Defender for Endpoint, Azure Active Directory, and Azure Sentinel offer robust security capabilities designed to protect enterprise systems and data from a wide range of threats. Comparing with Other Vendors When comparing Microsoft with vendors like Palo Alto, CrowdStrike, Zscaler, and SentinelOne, it's important to consider the specific domain of comparison. While Microsoft offers a broad range of solutions that cover various aspects of IT infrastructure, including cybersecurity, the other mentioned vendors specialize more narrowly in security solutions. This specialization can translate into deeper capabilities in certain security domains. However, Microsoft's strength lies in its integration, comprehensive ecosystem, and the ability to offer end-to-end solutions that cover more than just security.
Pegasystems Inc. is a publicly traded American software company based in Cambridge, Massachusetts, with offices throughout North America, Europe and Asia. It has several products that focus on customer service and predictive analytics. Pegasystems was founded in 1983 by CEO and Chairman Alan Trefler. The company went public in 1996 and began trading on NASDAQ under the symbol PEGA. Pegasystems' customers are in various sectors such as financial services, insurance, healthcare, communications & media, life sciences, and government.
Sample Customers
Microsoft Dynamics CRM
Metro Bank, Nissan, Pandora, Delta, Haynes International, City of London, Trek and many more market leaders.
Windows Phone SDK
Museum of Vancouver, Kongsberg Maritime AS, Akbank
BizTalk Server
Centrebet, Seoul National University Bundang Hospital, QualCare, Wªrth Handelsges.m.b.H, DTEK, Allscripts, United BioSource, Hogg Robinson
Azure Automation
1. Adobe 2. BMW 3. Coca-Cola 4. General Electric 5. Johnson & Johnson 6. NBCUniversal 7. Pfizer 8. Samsung 9. Siemens 10. Toyota 11. Verizon 12. 3M 13. Accenture 14. Airbus 15. Allianz 16. American Express 17. AT&T 18. Bank of America 19. Boeing 20. Cisco 21. Dell 22. ExxonMobil 23. Ford 24. General Motors 25. IBM 26. Intel 27. JPMorgan Chase 28. Microsoft (self-use) 29. Nestle 30. Procter & Gamble 31. Shell 32. Walmart
Xamarin Platform
Cinemark, MixRadio, Sqor Sports, Storyo, JetBlue, The World Bank, Cr_dito Agrcola, Applied Research Associates
Microsoft Azure App Service
Real Madrid, Absolut, AccuWeather, Heineken, NBC News, Paramount
Microsoft Power Apps
TransAlta, Rackspace, Telstra
Microsoft Power Automate
1. Coca-Cola 2. General Electric 3. Siemens 4. Accenture 5. Deloitte 6. Johnson & Johnson 7. Ford 8. Nestle 9. Procter & Gamble 10. IBM 11. Amazon 12. Google 13. Microsoft 14. Adobe 15. Cisco 16. Oracle 17. SAP 18. Intel 19. HP 20. Dell 21. Verizon 22. AT&T 23. T-Mobile 24. Walmart 25. Target 26. Home Depot 27. McDonald's 28. Starbucks 29. Nike 30. Apple 31. Facebook 32. Twitter
Pega Platform
The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Pega CRM
The State of Maine, Aegis, Aegon, AIG Japan, ING
Pega Robotic Process Automation
eBay Enterprise, M&I Bank
Pega Sales Automation
nissha, ocbc bank, telecom, bny mellon
Popular Solutions
Top Industries
Educational Organization
18%
Computer Software Company
12%
Financial Services Firm
10%
Manufacturing Company
7%
Financial Services Firm
27%
Computer Software Company
13%
Manufacturing Company
8%
Government
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
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Technical Support
No Data Available
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