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OpenText vs Salesforce

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
OpenText
Based on 1676 reviews.
Salesforce
Based on 898 reviews.
Overview
US$ $1,624. million OpenText software applications manage content or unstructured data for most types of governance, efficiency and monetization requirements in large companies, government agencies and professional service firms. OpenText solutions are aimed at addressing information management requirements, including the management of large volumes of content, compliance with regulatory requirements, and mobile and online experience management.
Salesforce.com is a cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management product, Salesforce also tries capitalizing on commercial applications of social networking through acquisition. As of 2015, it is one of the most highly valued American cloud computing companies with a market capitalization of $50 billion, It is listed on the New York Stock Exchange and is a constituent of the S&P 500 index.
Sample Customers
OpenText Trading Grid
Autoliv, Hella, Hutchinson, Michelin
OpenText Magellan BI & Reporting
Sasktel, NSBSL
OpenText Portal
Sprint, LPCiminelli, Hyatt, Junta de Andalucia, People's United Bank
OpenText BizManager
Vermont Information Processing Inc., Yantian International Container Terminals, Dole, Tandy Brands Accessories
OpenText Service Management Automation X (SMAX)
Zurich Airport, Envirosuite, Norsk Helsenett, Achmea, University of Milan, World Vision, Petroleum Development Oman, Court of Justice of the Federal District and Territories (TJDFT).
OpenText Operations Orchestration
Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.
OpenText Identity and Access Management
Ally, BlueCross, BlueShield, Shell, BorgWarner, Carlson Wagonlit Travel, Cisco, Daimler, Delphi, Faurecia, Ford, GM, Hyundai, Jaguar Land Rover, Mitsubishi, On, Worthington Industries
OpenText Decisiv
Hyatt
Salesforce Service Cloud
Stanley Black & Decker, Coca-Cola, Activision, Wells Fargo, Spotify, Aldo, Philips, The Red Cross, Blue Shield of California, Sprouts Farmers Market, Direct Energy Solar, Inspirato, Kiva
Tableau
Accenture, Adobe, Amazon.com, Bank of America, Charles Schwab Corp, Citigroup, Coca-Cola Company, Cornell University, Dell, Deloitte, Duke University, eBay, Exxon Mobil, Fannie Mae, Ferrari, French Red Cross, Goldman Sachs, Google, Government of Canada, HP, Intel, Johns Hopkins Hospital, Macy's, Merck, The New York Times, PayPal, Pfizer, US Army, US Air Force, Skype, and Walmart.
Salesforce Einstein Analytics
ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority
Chatter
Coca Cola Enterprise, Blue Shield of California, Stanley Black & Decker, Wells Fargo Bank, Phillips, Toyota Motors, American Red Cross, Time Warner Cable, Virgin America,Canon, and Bayer Pharmaceuticals.
Salesforce Platform
ADP
MuleSoft Anypoint Platform
VMware, Gucci, MasterCard, Target, Time Inc, Hershey's, Tesla, Spotify, Office Depot, Intuit, CBS, Amtrak, Salesforce, Gap, Ralph Lauren
Mule ESB
Ube, PacificComp, University of Witwatersrand, Justice Systems, Camelot
Dataloader.io
UCSF, Box, CareFusion, Unilever, Hershey's
Salesforce Identity
SAP, Microsoft, Workday, Servicenow, ADP, Google Apps, box, Oracle
MuleSoft RPA
1. Accenture 2. Aetna 3. Allianz 4. American Express 5. AT&T 6. Bank of America 7. Barclays 8. BNY Mellon 9. Capital One 10. Cisco 11. Coca-Cola 12. Colgate-Palmolive 13. Comcast 14. Deloitte 15. Deutsche Bank 16. DXC Technology 17. E&Y 18. FedEx 19. General Motors 20. GlaxoSmithKline 21. HSBC 22. IBM 23. Intel 24. Johnson & Johnson 25. JPMorgan Chase 26. KPMG 27. Liberty Mutual 28. Mastercard 29. McKesson 30. Merck & Co. 31.MetLife 32. Microsoft 33. Morgan Stanley 34. Nationwide 35. Nestlé 36. Nike 37. Novartis 38. Oracle 39. PepsiCo 40. Pfizer
Popular Solutions
Top Industries
Financial Services Firm
17%
Computer Software Company
14%
Manufacturing Company
10%
Government
8%
Educational Organization
42%
Computer Software Company
10%
Financial Services Firm
7%
Manufacturing Company
5%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
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Technical Support
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