Compare Pure Storage vs Veritas

Pure Storage

Based on 276 reviews.

Veritas

Based on 304 reviews.

Overview

Pure Storage is a Mountain View, California-based enterprise storage company founded in 2009. In October 2009 Pure Storage raised a $5 million Series A round led by Sutter Hill Ventures. In August 2010 Pure Storage raised a $20 million, led by Greylock Partners with participation by existing investor Sutter Hill Ventures. In August 2011. Pure Storage announced an unspecified investment from the venture-capital arm of Samsung Electronics, the largest flash-memory maker. Samsung and Redpoint Ventures contributed to a $30 million Series C funding round.

Information Not Available

Sample Customers

Popular Solutions

Pure Storage FlashArray

36 reviews

Pure Storage FlashBlade

11 reviews

Pure FlashArray X NVMe

15 reviews

Veritas NetBackup

26 reviews

Veritas Backup Exec

10 reviews

Veritas NetBackup Appliance

21 reviews

Top Industries

Educational Organization

26%

Computer Software Company

12%

Manufacturing Company

Financial Services Firm

Computer Software Company

14%

Financial Services Firm

14%

Manufacturing Company

Educational Organization

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Nabeel Sayegh
Director of Engineering at a computer software company
Initially, there were a few use cases we started with when looking at alternative storage platforms. Once upon a...
Read full review of Pure Storage FlashArray »
Eric Black
Solutions Architect at Recovery Point Systems
We use FlashBlade for a lot of cloud storage backup, specifically Veeam. We use the object lock and versioning...
Read full review of Pure Storage FlashBlade »
Paulo Jose Bosco Otto
Consultant at PBOservicos-Informatica
The main purpose was to replace the NSS as the back-end storage because they were using open source products. We...
Read full review of Portworx Enterprise »
Anonymous User
Senior Systems Administrator at a consultancy
We use this solution on private cloud for all our Oracle workloads and databases, and also for our enterprise...
Read full review of Pure FlashArray X NVMe »
Mikael Hellström
IT Manager at Regional Health Services
It's primarily for virtual machines as our primary storage.
Read full review of Pure Storage Evergreen One »

Review 1 of 5

OmobolajiOlaloku
Senior Enterprise System Engineer at a financial services firm
Veritas Backup Exec is used to backup data. We backup databases, FLAC files, and Exchange databases.
Read full review of Veritas Backup Exec »
Jayson Martin
Head IT Data Storage at a insurance company
We use the product for reporting, forecasting, and cost efficiency.
Read full review of Veritas Data Insight »
Andre Isaacs
ICT Director at SSA
There are a couple of primary use cases. The main reason is backup deduplication at both target and source. The...
Read full review of Veritas NetBackup Appliance »
Adnan Yurtoglu.
Senior Consultant (NetBackup) at Yapı ve Kredi Bankası AS
We use the solution as an enterprise product. We use it as a backup.
Read full review of Veritas Alta Data Protection »
Andre Isaacs
ICT Director at SSA
We use Veritas NetBackup for disaster recovery and backup operations. It supports our disaster recovery strategies...
Read full review of Veritas NetBackup »

Review 1 of 5

Customer Service

Pandurangan Parisa
Lead System Analyst at a computer software company
I rate Pure Storage customer service nine out of 10.
Read full review of Pure Storage FlashArray »
Eric Black
Solutions Architect at Recovery Point Systems
Pure Storage is on the better side of technical support these days. I interface with Cisco, VMware, Veeam, Zerto, and...
Read full review of Pure Storage FlashBlade »
Zeeshan Sarvaiya
Lead Technical Architect at ePlus Technology, inc.
Opening a case with Pure is a smooth process, and they prove to be reliable, even in severe cases where...
Read full review of Pure Storage FlashArray »
Eugene Hemphill
Sales Manager at Multicomputos PR
The technical support is great; it's always on time. However, they changed how they sell support, which we're still...
Read full review of Pure FlashArray X NVMe »
Ivan Monnier
Infrastructure Analyst at Whirlpool Corporation
Technical support was good. We’ve contacted them multiple times and they were great. They have been helpful every time.
Read full review of Pure Storage FlashArray »
Ricky Winandityo
IT system infrastructure manager at Anabatic Technologies
Technical support is very good. They are helpful and responsive.
Read full review of Pure Storage FlashArray »
Vladimir Blazek
Solution Architect at Storage One
Pure Storage's tech support is excellent. They use AI effectively, and their support team is highly reliable and...
Read full review of Pure Storage FlashArray »
Jordan Hubbard
Manager of Infrastructure at a insurance company
Their customer service is phenomenal. In their escalation paths, everything is laid out in black and white and it's...
Read full review of Pure FlashArray X NVMe »
David Beaulieu
Digital Architect at CBC/Radio-Canada
The support is good.
Read full review of Pure Storage FlashArray »
Anonymous User
Senior Manager of Technical Alliances at a tech vendor
The support is great. The support has been amazing.
Read full review of Pure Storage FlashArray »
Miroslav Ivanov
IT Business Consultant, Presales Specialist and Solution Designer at Veracomp EOOD
The technical support is good. I've been to the support center in Ireland. I've been doing this kind of work for 10...
Read full review of Pure Storage FlashBlade »
Jim-Davis
Director of IT at a healthcare company
We have our dedicated resources that we have reached out to, but because there have really been no issues with...
Read full review of Pure Storage FlashArray »
Parikshit Goutam
IT Manager at a consultancy
Technical support is very good. We have a dedicated person who helps us which has been a good experience.
Read full review of Pure Storage FlashArray »
Anonymous User
Consultant at a tech services company
Technical support for this solution is very good.
Read full review of Pure FlashArray X NVMe »
Anonymous User
DBA at a financial services firm
When we've had issues, technical support has been really good about resolving them quickly. I was on the call with...
Read full review of Pure Storage FlashArray »
Anonymous User
Senior Vituralization Manager at a financial services firm
Technical support is pretty good. They helped us with a holiday show in case we needed anything. So far, the product...
Read full review of Pure Storage FlashArray »
Anonymous User
Director at a computer software company
We haven't needed to contact technical support.
Read full review of Pure FlashArray X NVMe »
Anonymous User
Sr Infrastructure Architect at a energy/utilities company
The technical support is very good.
Read full review of Pure Storage FlashArray »
Redy ERIYAWAN
IT Field Support Engineer at a tech vendor
The technical support or customer support is satisfactory. They are good, but I do have some language challenges....
Read full review of Pure Storage FlashBlade »
Anonymous User
Lead Storage Engineer and Architect at a tech company
Customer Service: Their support and customer service is excellent. They monitored our storage arrays and knew about...
Read full review of Pure Storage FlashArray »
Anonymous User
Infrastructure Architect at a wellness & fitness company
Their technical support is good.
Read full review of Pure Storage FlashArray »
Michael Raunig
System Engineer at a consultancy
I have used the technical support through the phone and online tool. I used them to upgrade the software, which work...
Read full review of Pure Storage FlashArray »
TimothyNewman
Manager of Technical Management at a healthcare company
Their support system has insight into errors on our SAN fabric that we can't see. They've brought attention to and...
Read full review of Pure Storage FlashArray »
Anonymous User
Systems Analyst at a government
We've used them a few times, mainly with upgrades. They are quite responsive and our local team was pretty good.
Read full review of Pure Storage FlashArray »
Anonymous User
Cloud Architect at a computer software company
Technical support has been pretty responsive. In our testing in the lab, my main interaction with their support was...
Read full review of Pure FlashArray X NVMe »
Anonymous User
Technical Director at Envestnet Yodlee
Their technical support is awesome. I would give it five stars.
Read full review of Pure Storage FlashBlade »
Patrick Mcgrory
Chief Executive Officer / CTO at IT VIP, LLC
I haven't called them.
Read full review of Pure Storage FlashBlade »
JamesBrooks
Infrastructure Engineer at ISAM
It has been really easy to use. Their support has been very helpful.
Read full review of Pure Storage FlashArray »
Anonymous User
Senior Network Systems Engineer at a consumer goods company
Technical support is very responsive. We had an SSD fail and they replaced it within 24 hours.
Read full review of Pure Storage FlashArray »
Jon Waite
CTO at CCL
Excellent.
Read full review of Pure Storage FlashArray »

Review 1 of 30

Burak Pehlevan
SaaS Infrastructure Manager at a computer software company
We don’t have much recent experience in technical support. We haven’t used them in the last 12 months or the past...
Read full review of Veritas Backup Exec »
Tasos Skaltsas
IT Systems Engineer at a maritime company
We can speak with an agent from the United Kingdom, USA, or India. When you are speaking with the agent from India,...
Read full review of Veritas NetBackup »
Ramprasad Yalavarthi
Lead Solutions Architect at a tech vendor
Technical support from Veritas is always available. Whenever a technical engineer or customer encounters issues they...
Read full review of Veritas Enterprise Vault »
Ramprasad Yalavarthi
Lead Solutions Architect at a tech vendor
Our organization provides technical support for Enterprise Vault. We have the ability to work on any Enterprise Vault...
Read full review of Veritas Enterprise Vault »
PramodTalekar
Storage & Backup Engineer at Evolent Health
I've contacted support on multiple occasions and have found them to be helpful and responsive. We are satisfied with...
Read full review of Veritas NetBackup Appliance »
Pawel Augustyn
System Senior Engineer at a tech services company
Enough ok,
Read full review of Veritas Backup Exec »
Anonymous User
IT Cloud Architect
I think that customer support is okay.
Read full review of Veritas Backup Exec »
Arthur-Wong
Sensor System Engineer at a hospitality company
The solution's support is good.
Read full review of Veritas NetBackup Appliance »
Reda Hassan
Senior IT Infrastructure Engineer at a government
8 out of 10.
Read full review of Veritas NetBackup »
Nitin Mandlik
Senior Software Engineer at a manufacturing company
They provide a good level of support.
Read full review of Veritas NetBackup Appliance »
Anonymous User
Systems Architect at a paper AND forest products
If we have any issues, we contact technical support in Russia. They provide us with a resolution. We are very...
Read full review of Veritas NetBackup »
Karthik-C
Solutions Architect at AspireNXT
The technical support has improved and is much better than it used to be.
Read full review of Veritas NetBackup »
MostafaShoaei
System Admin at a sports company
I didn't face any problems just yet. I have not reached out to support. Typically, I can just search the internet and...
Read full review of Veritas Backup Exec »
Algimantas Slabada
IT Architect at a computer software company
Their technical support is very good. We have not had many issues, but it's okay.
Read full review of Veritas Backup Exec »
Andre Isaacs
ICT Director at SSA
The customer service and support are excellent. There was one technical issue, and their response was exceptional.
Read full review of Veritas NetBackup Appliance »
Mohammad Hassan Jaghel
System Engineer at a transportation company
Technical support is very good.
Read full review of Veritas NetBackup »
Anonymous User
System Engineer
I think their technical support is very good. Everything from their level 1 support up to their engineering support...
Read full review of Veritas NetBackup »
Ricardo Christie
Tape Library Associate at a insurance company
I would give the technical support a rating of seven. Sometimes it feels like their reps are not trained enough.
Read full review of Veritas Backup Exec »
Zuhair Hasan
Manager, Information Technology Security at Nesma
I consider customer service and support very good and very responsive. They understand most of the problems. Even...
Read full review of Veritas Backup Exec »
Vladimir Yakunin
Chief ingeneer at a tech services company
I do not have experience with their tech support.
Read full review of Veritas NetBackup »
Nagesh Agnihotri
IT Engineer at HPPL
I have never been in touch with technical support. We have never had any issues at all.
Read full review of Veritas Access »
Nawaaz Toonah
Operations Manager at Cybernaptics
Maybe in the early years, we used to seek support, however, now, since we are quite versatile with it, we deal with...
Read full review of Veritas Backup Exec »
Nuno Maia
Backup administrator at a government
The customer service and support team is good. The support is straightforward and always available. However, one...
Read full review of Veritas NetBackup »
Anonymous User
Systems Engineer at a comms service provider
Technical support is excellent.
Read full review of Veritas NetBackup »
Anonymous User
Business Development Manager/Consultant at a tech services company
9/10
Read full review of Veritas Enterprise Vault »
Anonymous User
Support Engineer at a tech services company
On Veritas, the response time is good.
Read full review of Veritas NetBackup »
Anonymous User
Network Engineer at a manufacturing company
I would give technical support a rating of nine out of 10.
Read full review of Veritas Backup Exec »
David Reder
Network Administrator
I've used their technical support. If you can get somebody who knows what they're doing, it's good; and if you get...
Read full review of Veritas Backup Exec »
Shashikant Patel
IT Manager at Canara Robeco Asset Management
My company has not faced any issues with Veritas System Recovery, so we never had a reason to reach out to Veritas's...
Read full review of Veritas System Recovery »
Anonymous User
CAD Engineer at a manufacturing company
The technical support is very good.
Read full review of Veritas Backup Exec »

Review 1 of 30

Technical Support

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