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ServiceNow vs SoftExpert

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
ServiceNow
Based on 466 reviews.
SoftExpert
Based on 2 reviews.
Overview
ServiceNow is a platform-as-a-service provider of enterprise Service Management software. It was founded in 2003 by Fred Luddy, the previous CTO of Peregrine Systems and Remedy Corporation. ServiceNow specializes in delivering ITSM applications and thus competes with BMC, Computer Associates, IBM, and Hewlett-Packard. It also provides a platform for forms-based workflow application development and thus competes with SaaS/PaaS providers such as Salesforce.com's Force.com offering. Slootman has specifically indicated this as a key corporate strategy in press interviews and keynotes at the ServiceNow user conferences called Knowledge.
Information Not Available
Sample Customers
ServiceNow
AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow    
ServiceNow Strategic Portfolio Management
Proximus, UNT SYSTEM, SAP SuccessFactors
SoftExpert ITSM
BRF, Royal Canin, Dekalb Metal Finishing , Engie Tractebel Engineering
SoftExpert PPM
Marcegaglia, Simoldes Group, Midea Carrier, CSN - Companhia Siderúrgica Nacional
Popular Solutions
Top Industries
Educational Organization
18%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
8%
Computer Software Company
21%
Financial Services Firm
15%
Real Estate/Law Firm
10%
Manufacturing Company
8%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 5
Review 1 of 1
Customer Service
Review 1 of 30
Review 1 of 2
Technical Support
No Data Available
No Data Available
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