We performed a comparison between Atlassian Confluence and Bitrix24 based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product has a valuable feature for quick verification of documents."
"The most valuable features of Atlassian Confluence are version management and search and linkage to the JIRA tickets. They are integrated very well together. You can have links from many places and can easily jump from one to the other. If you want to find all the information about a topic, you only need to click and you receive the information."
"The sharing of information and simple formatting are valuable features. That is, there are no templates, and everything uses one format. This means that people don't need to worry about formatting."
"It seems highly scalable. There are 500 end users using this solution."
"The solution is stable."
"Atlassian Confluence's most valuable features are the ease in which you can use the tool, the flexibility in creating folder structures, receiving notifications in case others put remarks on the documents, and working together on documents."
"The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else."
"The trial stages, the ability to connect it to Jira, and the ability to export in PDF are all good capabilities."
"Bitrix24's workflow is better than that of others. The user interface is also good."
"The product is user-friendly."
"The technical support was intuitive and had good documentation."
"Collaboration and CRM are the most valuable features of Bitrix24."
"It's a very easy-to-use product."
"Offers, a free version."
"The CRM and collaboration tools are well-designed for our purposes. Your projects can be based on tasks, CRM, or opportunities. The task-based features are the most valuable for us right now."
"It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."
"An area for improvement would be the intuitiveness of using the features, especially if you want to customize."
"The user interface could be improved."
"The one way in which this solution could be improved is by offering better design and UI."
"There is room for improvement in maybe the tree structure for articles. If you have a lot of articles, it becomes difficult to navigate."
"I would like to see more macros provided by the company included in the license."
"Atlassian Confluence is not really a community-friendly solution."
"I'd like to see some improved reporting on usage."
"I have a couple of different pipelines that I work with. However, I'd like to see them displayed differently on the same dashboard. So, I would like to have a unified dashboard to view the different pipelines."
"The user interface could be improved or simplified. When you log in and see so many functions, it's a little overwhelming."
"The support provided by Bitrix24 is an area with shortcomings that needs improvement."
"The solution's open channel and contact center could be improved."
"In my opinion, everything needs improvement. It all starts with the user experience. It's extremely difficult to use, it's always lagging, It doesn't look particularly appealing, in terms of how it looks, and it is extremely difficult to locate the stages."
"There are some bugs in the mobile system."
"The stability could be improved."
"Compared to Microsoft, we found Bitrix24 a little complex because it's new to us, and we don't understand it much."
"It would be great if colleagues could get alerts via email when they are assigned something."
Atlassian Confluence is ranked 2nd in Enterprise Social Software with 99 reviews while Bitrix24 is ranked 5th in Enterprise Social Software with 18 reviews. Atlassian Confluence is rated 8.2, while Bitrix24 is rated 7.4. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of Bitrix24 writes "A project management tool that offers great scalability and stability ". Atlassian Confluence is most compared with Microsoft Teams, Microsoft OneDrive, Office 365, SharePoint and Zendesk, whereas Bitrix24 is most compared with Zoho CRM, Asana, Odoo, Microsoft Dynamics CRM and ClickUp. See our Atlassian Confluence vs. Bitrix24 report.
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