Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs LogMeIn Central comparison

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Executive Summary

We performed a comparison between Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and LogMeIn Central based on real PeerSpot user reviews.

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To learn more, read our detailed Application Virtualization Report (Updated: May 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Citrix Virtual Apps and Desktops is a stable solution.""The product is stable.""The initial setup is easy.""We've been able to scale the environment quite nicely by using the Citrix Remote PC. I can't say enough about that. And because that relies on utilizing your existing hardware resources, and making those available as a part of your Citrix farm — with a second level of authentication and security pieces around it — we added some 4,000 workstations without an additional overhead or cost.""Citrix is used by many organizations to make it possible to streamline the way different developers work together from different locations.""Instead of pointing to any single feature, I would say the most valuable aspect of Citrix Virtual Apps and Desktops is the overall product itself. Virtualized apps and desktops, in theory and in practice, are very helpful to users.""The scalability is fine. We have about 400 users, who are supported by six staff members. We use the product company-wide throughout 40 different locations, and we currently do not have plans to increase the scale of use.""The shadow feature is extraordinary and helps a lot when supporting remote users."

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"This solution has allowed granular permission access to machines, very consistent and solid most of the time.""It is convenient for my workers to be at home. Therefore, it is easier for them as their second job to do the work. That is a plus, and I improve productivity.""I would not want to tell other companies about it because it is so powerful, it does so much, and it makes me look so good.""I have called for help to their technical support, and they have been extremely helpful.""For me, it's convenience because I cover three different offices, and I need to be able to remotely access any of those three offices from anywhere, anytime. With LogMeIn Central, I can do that.""Provides remote access, allows me to get inside our network to be able to fix problems.""I like the security aspect, that I can glance down and see quickly who's up to date on patches, and who has virus concerns.""​The initial setup was simple."

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Cons
"The only thing we have found to be detrimental is when we have tried to find training. I realize that we're looking at it at the worst time possible, with a pandemic going on, but it seems that most of the training offered is learn-by-yourself online.""If Citrix can develop something which can have more reach towards the backend infrastructure, other components of the Citrix environment, that would be ideal.""Direct connection of USB devices on the terminals to be used by streamed applications is very important for printing and the usage of token authentication, but the current version does not support this one hundred percent.""The sales team does not focus on client needs but instead focuses on selling higher-priced items.""Citrix has to support all of the hypervisors including KVM and OpenStack KVM.""Tech support can be slow if you do not receive help from the US representatives.""Dependency on server virtualization after v7.x is an issue which I encountered in small environments.""Citrix should consolidate the multiple tools currently required into a single platform."

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"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out.""Sometimes it just fails to load.""Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model.""They should provide intermediate device limit options for the users.""It's not really a true RMM product but more of just a remote access.""I do not like the antivirus.""There are some screens that are just ugly and difficult to manipulate.""It is easy to get locked out, which is something that needs to be improved."

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Pricing and Cost Advice
  • "You have to do some hard work in order to get the suitable licenses."
  • "The licenses are affordable, but the support is a bit expensive, though worth the value.​"
  • "The product, XenServer, is free to use, and XenApp has a one month free license."
  • "It is a bit costly, but enterprise class features come with a cost."
  • "It is quite expensive, but so are the competitors on the market."
  • "I think it is a little high priced."
  • "I suggest using the concurrent user licensing scheme."
  • "A perpetual enterprise license costs approximately $300 USD."
  • More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →

  • "It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app​. It costs me a lot of money every month at LogMeIn. ​"
  • "It really is an expensive product for me.​"
  • "Pricing is a little on the expensive side, compared to what TeamViewer has offered."
  • "It used to be a lot cheaper but then the price shot up (doubled over the span of two years), but it's hard to switch, and most competing products are similarly priced anyway."
  • "Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."
  • "The price is a little high but it's competitive. The licensing process is fairly easy."
  • "It's probably worth the value, but the price increases over the last five years are getting harder to justify."
  • "We went with it for pricing reasons, that it was the biggest bang for our buck, by combining the ability to have a central security console, as well as a central point for user administration."
  • More LogMeIn Central Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:My focus has primarily been on publishing virtual applications.
    Top Answer:In the past, the prices of the product were great. With the acquisition of Citrix by your company, the prices have drastically increased. For my company, it has become a bit of a problem to sell… more »
    Top Answer:Pricing and technical support need improvement.
    Top Answer:They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower device limit plans.
    Ranking
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    2,207
    Comparisons
    1,354
    Reviews
    23
    Average Words per Review
    592
    Rating
    7.7
    Views
    909
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    609
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    1
    Average Words per Review
    199
    Rating
    10.0
    Comparisons
    Also Known As
    Citrix Virtual Apps and Desktops, XenDesktop, XenApp (Citrix Virtual Apps)
    Learn More
    Overview

    Enable secure, flexible work with the leader in virtual apps and desktops

    Deliver desktop as a service (DaaS) from any cloud or datacenter

    Get started with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) in minutes to provide a familiar, high-performance digital workspace experience to your users. We’ll manage the infrastructure and security. You focus on your business.

    LogMeIn Central enables you to effectively monitor, manage, and secure your endpoint infrastructure with a robust endpoint management feature set.
    Sample Customers
    Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
    Au Bon Pain, BELL (Building Educated Leaders for Life)
    Top Industries
    REVIEWERS
    Computer Software Company18%
    Insurance Company9%
    Financial Services Firm9%
    Comms Service Provider9%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Financial Services Firm11%
    Government9%
    Manufacturing Company7%
    REVIEWERS
    Computer Software Company33%
    Government22%
    Non Profit22%
    Performing Arts11%
    VISITORS READING REVIEWS
    Computer Software Company10%
    Manufacturing Company8%
    University8%
    Financial Services Firm6%
    Company Size
    REVIEWERS
    Small Business28%
    Midsize Enterprise16%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business93%
    Midsize Enterprise7%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise20%
    Large Enterprise44%
    Buyer's Guide
    Application Virtualization
    May 2024
    Find out what your peers are saying about Citrix, Microsoft, VMware and others in Application Virtualization. Updated: May 2024.
    772,649 professionals have used our research since 2012.

    Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 1st in Application Virtualization with 92 reviews while LogMeIn Central is ranked 10th in Remote Monitoring and Management (RMM) with 19 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while LogMeIn Central is rated 8.6. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of LogMeIn Central writes "Fast with an easy setup and a good interface". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with Amazon Appstream, VMware Horizon View, Amazon WorkSpaces, Citrix Workspace and Apache Guacamole, whereas LogMeIn Central is most compared with TeamViewer, NinjaOne, Microsoft Configuration Manager, Atera and Kaseya VSA.

    We monitor all Application Virtualization reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.