We performed a comparison between Cortex XDR by Palo Alto Networks and Trend Micro Smart Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The stability is very good."
"The product detects and blocks threats and is more proactive than firewalls."
"Ability to get forensics details and also memory exfiltration."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"I get alerts when scripts are detected in the environment."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The solution doesn't need a high level of technical training."
"The initial setup isn't too bad."
"Palo Alto is constantly adding new features."
"It is easy to use."
"The stability of the solution is very good. We have about 100 users on it right now, and we use it twice a week."
"The dashboard is customizable."
"The information the dashboard provides is very clear."
"Monitoring is most valuable."
"The scalability works well."
"We do get notifications, which are helpful."
"Smart Protection is great for monitoring traffic, particularly email, and protecting the endpoints. Both are valuable."
"What I like the most is the customer pricing because it's a great value."
"The solution has multiple modules within a single agent deployment."
"The most useful feature is endpoint security."
"The administration through the cloud is valuable."
"The AI is excellent."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"FortiEDR can be improved by providing more detailed reporting."
"The support needs improvement."
"The solution is not user-friendly."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"Cannot be used on mobile devices with a secure connection."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The dashboard is the area that needs to improve so that we can have the ability to drill down without having to go elsewhere to verify results."
"We had a problem with getting our older endpoints up to date, but their newest updates have been really good. I've been pleased with it in terms of what our needs are. It's doing what we want it to do."
"It's more focused on network communication. If a customer wants to increase the level of protection and start working with documents, it's impossible to integrate these features into the system. It's more of a communication-oriented system than a content security-oriented system."
"There are a large number of false positives."
"I would like to see them include NDR (Network Detection Response)."
"Cortex does not offer an on-premises solution. However, some customers would prefer not to be on the cloud. It would be ideal if it could offer something on-prem as well."
"It automatically detects security issues. It should be able to protect our network devices while operating autonomously."
"The GUI could be improved."
"Trend Micro Smart Protection could improve automatic scanning because sometimes it pops up when I am doing my work. It would be helpful to have a feature to have it only automatically scan when the system is on standby mode. I would be able to be more efficient with my work. Additionally, security could improve."
"The pricing of the solution can be improved."
"I cannot recall noticing any missing features."
"In the next release, I would like to see a combination of the different features from Apex One and OfficeScan in Trend Micro Smart, rather than as upgraded features."
"The solution should improve its mobile management solution."
"The solution’s technical support is not very good and could be improved."
"This product is not very simple and in fact, kind of hard for some people to understand."
"The threat response could be a bit better."
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Cortex XDR by Palo Alto Networks is ranked 4th in Endpoint Protection Platform (EPP) with 80 reviews while Trend Micro Smart Protection is ranked 31st in Endpoint Protection Platform (EPP) with 40 reviews. Cortex XDR by Palo Alto Networks is rated 8.4, while Trend Micro Smart Protection is rated 8.0. The top reviewer of Cortex XDR by Palo Alto Networks writes "Perfect correlation and XDR capabilities for network traffic plus endpoint security". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". Cortex XDR by Palo Alto Networks is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, Symantec Endpoint Security and Trellix Endpoint Security, whereas Trend Micro Smart Protection is most compared with Trend Vision One Endpoint Security, Check Point Harmony Endpoint, HP Wolf Security and CrowdStrike Falcon. See our Cortex XDR by Palo Alto Networks vs. Trend Micro Smart Protection report.
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