We performed a comparison between Devo and New Relic based on real PeerSpot user reviews.
Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Even if it's a relatively technical tool or platform, it's very intuitive and graphical. It's very appealing in terms of the user interface. The UI has a graphically interface with the raw data in a table. The table can be as big as you want it, depending on your use case. You can easily get a report combining your data, along with calculations and graphical dashboards. You don't need a lot of training, because the UI is relatively very intuitive."
"The thing that Devo does better than other solutions is to give me the ability to write queries that look at multiple data sources and run fast. Most SIEMs don't do that. And I can do that by creating entity-based queries. Let's say I have a table which has Okta, a table which has G Suite, a table which has endpoint telemetry, and I have a table which has DNS telemetry. I can write a query that says, 'Join all these things together on IP, and where the IP matches in all these tables, return to me that subset of data, within these time windows.' I can break it down that way."
"Those 400 days of hot data mean that people can look for trends and at what happened in the past. And they can not only do so from a security point of view, but even for operational use cases. In the past, our operational norm was to keep live data for only 30 days. Our users were constantly asking us for at least 90 days, and we really couldn't even do that. That's one reason that having 400 days of live data is pretty huge. As our users start to use it and adopt this system, we expect people to be able to do those long-term analytics."
"In traditional BI solutions, you need to wait a lot of time to have the ability to create visualizations with the data and to do searches. With this kind of platform, you have that information in real-time."
"The real-time analytics of security-related data are super. There are a lot of data feeds going into it and it's very quick at pulling up and correlating the data and showing you what's going on in your infrastructure. It's fast. The way that their architecture and technology works, they've really focused on the speed of query results and making sure that we can do what we need to do quickly. Devo is pulling back information in a fast fashion, based on real-time events."
"It's very, very versatile."
"The ability to have high performance, high-speed search capability is incredibly important for us. When it comes to doing security analysis, you don't want to be doing is sitting around waiting to get data back while an attacker is sitting on a network, actively attacking it. You need to be able to answer questions quickly. If I see an indicator of attack, I need to be able to rapidly pivot and find data, then analyze it and find more data to answer more questions. You need to be able to do that quickly. If I'm sitting around just waiting to get my first response, then it ends up moving too slow to keep up with the attacker. Devo's speed and performance allows us to query in real-time and keep up with what is actually happening on the network, then respond effectively to events."
"The querying and the log-retention capabilities are pretty powerful. Those provide some of the biggest value-add for us."
"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"The VPN is one of the solution's most valuable features for us."
"They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."
"The feature I found most valuable is being able to design my queries. It's easy to design a query."
"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."
"One valuable feature is that the synthetic alert stays open until the issue is resolved. You can actually monitor whether your system is back up."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"Their documentation could be better. They are growing quickly and need to have someone focused on tech writing to ensure that all the different updates, how to use them, and all the new features and functionality are properly documented."
"The biggest area with room for improvement in Devo is the Security Operations module that just isn't there yet. That goes back to building out how they're going to do content and larger correlation and aggregation of data across multiple things, as well as natively ingesting CTI to create rule sets."
"Where Devo has room for improvement is the data ingestion and parsing. We tend to have to work with the Devo support team to bring on and ingest new sources of data."
"We only use the core functionality and one of the reasons for this is that their security operation center needs improvement."
"The price is one problem with Devo."
"My opinion on the solution's technical support is not as great as it could be because of the issues I have faced regarding the service management element."
"The overall performance of extraction could be a lot faster, but that's a common problem in this space in general. Also, the stock or default alerting and detecting options could definitely be broader and more all-encompassing. The fact that they're not is why we had to write all our own alerts."
"Some third-parties don't have specific API connectors built, so we had to work with Devo to get the logs and parse the data using custom parsers, rather than an out-of-the-box solution."
"The solution only supports the cloud platform and not on-premises."
"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."
"The price could improve."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"The connectivity between legacy and newer cloud applications is not great."
"The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka."
"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."
"They need to improve the alerting and dashboarding as these are the key features in DevOps."
Devo is ranked 3rd in IT Operations Analytics with 21 reviews while New Relic is ranked 2nd in IT Operations Analytics with 152 reviews. Devo is rated 8.4, while New Relic is rated 8.6. The top reviewer of Devo writes "Keeps 400 days of hot data, covers our cloud products, and has a high ingestion rate and super easy log integrations". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Devo is most compared with Splunk Enterprise Security, IBM Security QRadar, Microsoft Sentinel, LogRhythm SIEM and Dynatrace, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our Devo vs. New Relic report.
See our list of best IT Operations Analytics vendors and best AIOps vendors.
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