ITRS Geneos vs Splunk Infrastructure Monitoring comparison

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2,358 views|1,253 comparisons
96% willing to recommend
Splunk Logo
1,593 views|900 comparisons
96% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between ITRS Geneos and Splunk Infrastructure Monitoring based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ITRS Geneos vs. Splunk Infrastructure Monitoring Report (Updated: May 2024).
771,157 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules.""The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting.""The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity.""The great advantage of this tool is real-time monitoring.""I always appreciate Geneos's stability and ease of use.""The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems.""The clean and colorful UI and easy to use options like snooze and active times.""It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."

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"The feature I find most valuable, is the data integration.""Great monitoring of network devices.""I find the monitoring console very helpful. With one click, I can see how we are performing, and at the same time, I can see what data is flowing.""The solution's basic visibility is one of its most valuable features. So, it is a solution that is easy to use...The solution's initial setup process was straightforward.""The solution's most valuable aspect is its ability to get information about all of the security measurements in my environment.""It's a very easy-to-use solution.""The data collection from our VMs, containers, databases, and backend components is valuable.""The features I have found most valuable are log searching and log analytics, both of which are quick features."

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Cons
"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap.""The dashboard feature is full of bugs. Grouping items results in a distorted dashboard.""Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs.""The main feature that needs work is the Dashboard designer.""The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot.""Currently, it is difficult to monitor secure websites using SSL or with SSO enabled.""Mobile phone integration is probably not as rich as it could be.""We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."

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"Splunk would be better if some tools were integrated to be able to take action on security or network concerns.""Splunk could be better integrated with configuration manager solutions so we can automatically resolve issues without human interference.""Splunk Infrastructure Monitoring's data analytics can be improved by including suggestions for various types of continuous monitoring.""The implementation can be more user-friendly.""It does not have a user-friendly interface and it is difficult to use.""It's a bit difficult to use. It takes some time to get into it and to get it to do what you would like it to do. It is not straightforward to use it.""It would be useful if they provided some help pages. If you don't know too much about the tool, there should be more documentation readily available. It would be useful if they had a help button embedded in the solution so you could ask questions and get answers.""We still use Splunk Enterprise licensing. A lot of the newer features go into Splunk Cloud before Enterprise. We're not looking to switch our licensing over, so we're falling behind on the newer features."

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Pricing and Cost Advice
  • "You will get the best price if you get a single global deal."
  • "The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
  • "Pricing and licensing is based on the requirements."
  • "The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
  • "Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
  • "It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
  • "When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
  • "Given our spend and the amount of service we have in it, the pricing is quite reasonable."
  • More ITRS Geneos Pricing and Cost Advice →

  • "The product is a bit expensive considering the competition but the company may negotiate the price."
  • "This is an expensive solution."
  • "The solution's pricing is competitive. I rate the solution's pricing a seven out of ten. The price of the solution could be cheaper."
  • "Splunk has been fairly expensive, but it has been predictable."
  • "I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."
  • "I am not in that circle, but we are currently licensing based on our queries. That is working out for us. Previously, it was by volume of data, and now, we can store as much data as we want."
  • "It is expensive."
  • "Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored."
  • More Splunk Infrastructure Monitoring Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.
    Top Answer:The pricing is high. Licensing fees might be around 500$ per server monthly.
    Top Answer:ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data if… more »
    Top Answer:I find the monitoring console very helpful. With one click, I can see how we are performing, and at the same time, I can see what data is flowing.
    Top Answer:The clustering part of indexes can be more refined. They can cut down a bit at the monetary level for the long-time customers. We recently had a scenario where we were in discussions to see if there… more »
    Ranking
    Views
    2,358
    Comparisons
    1,253
    Reviews
    11
    Average Words per Review
    1,415
    Rating
    7.9
    Views
    1,593
    Comparisons
    900
    Reviews
    12
    Average Words per Review
    619
    Rating
    8.7
    Comparisons
    Also Known As
    Geneos
    Splunk Insights for Infrastructure
    Learn More
    Overview

    ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

    Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

    Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

    For more information, please visit https://www.itrsgroup.com/products/geneos

    Splunk Infrastructure Monitoring offers features including, Instant visualization, real-time actionable alerts, centralized enterprise controls, and scalability. 

    Instant visualization

    Get fast time to value with over 250+ cloud service integrations and pre-built dashboards out of the box for rapid, full-stack visualization. Autodiscover, break down, group, and explore clouds, services and systems in minutes.

    Real-time actionable alerts

    Act before infrastructure performance affects end-user experience. Instantly detect and accurately alerts on dynamic thresholds, multiple conditions and complex rules to eliminate alert storms and dramatically reduce MTTD/MTTR.

    Centralized, enterprise controls

    Answer business-critical questions in context and monitor service-level objectives and indicators instantly. Track custom metrics for business KPIs to token based access and usage controls.

    Scale with confidence

    Troubleshoot across thousands of microservices, multiple ephemeral deployments, application versions and billions of events. Release better apps faster and drive closed-loop automation for a flawless end-user experience.

    Sample Customers
    ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
    Entrust Datacard
    Top Industries
    REVIEWERS
    Financial Services Firm92%
    Computer Software Company5%
    Marketing Services Firm3%
    VISITORS READING REVIEWS
    Financial Services Firm76%
    Computer Software Company5%
    University3%
    Comms Service Provider2%
    REVIEWERS
    Comms Service Provider27%
    Healthcare Company20%
    Computer Software Company13%
    Logistics Company13%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Computer Software Company14%
    Government8%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business11%
    Midsize Enterprise21%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise6%
    Large Enterprise87%
    REVIEWERS
    Small Business35%
    Midsize Enterprise27%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise9%
    Large Enterprise70%
    Buyer's Guide
    ITRS Geneos vs. Splunk Infrastructure Monitoring
    May 2024
    Find out what your peers are saying about ITRS Geneos vs. Splunk Infrastructure Monitoring and other solutions. Updated: May 2024.
    771,157 professionals have used our research since 2012.

    ITRS Geneos is ranked 15th in IT Infrastructure Monitoring with 57 reviews while Splunk Infrastructure Monitoring is ranked 13th in IT Infrastructure Monitoring with 24 reviews. ITRS Geneos is rated 8.2, while Splunk Infrastructure Monitoring is rated 8.2. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of Splunk Infrastructure Monitoring writes "Helps to ingest a massive amount of raw data and use it effectively". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and Zabbix, whereas Splunk Infrastructure Monitoring is most compared with ServiceNow IT Operations Management, Nagios XI, Amazon CloudWatch, Cisco Intersight and ControlUp. See our ITRS Geneos vs. Splunk Infrastructure Monitoring report.

    See our list of best IT Infrastructure Monitoring vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.