We performed a comparison between KiSSFLOW and Studio Creatio based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is APIs. Its integrations are very flexible, allowing developers to connect multiple applications like DocuSign, Salesforce, OpenText, and SEB."
"The best thing is the no-code part. Even a person without experience with the coding language can easily understand and build the processes."
"The best thing about Kissflow is its user-friendliness."
"I work in HR and am fond of automation. I like the tool's email automation and integration with Outlook."
"I like the forms which help us to get information."
"The most valuable feature is the performance."
"Kissflow has reduced the bottleneck around getting approval for certain items in the company."
"Kissflow is intuitive and easy to use, and I haven't faced any errors using the solution so far."
"The most valuable features are performance, built-in variety of multiple task automation, and has international standards notations."
"Studio Creatio is a very good and complete solution. It is very stable, and for customers who need a good response time, in the public cloud, Creatio provides the possibility to have a private server for a high level of transactions and good response time. Their support is great. They are very good, and they know the solution very well. Their response time is also great."
"The most valuable features of the solution are its CRM functionality and the fact that it is a no-code solution"
"The pre-configured CRM functionalities regarding the accounts management and contact activities is very good. It's easy to develop workflows."
"It is a low-code platform, that is very intuitive."
"Creatio also provides us with scalability, performance and agility."
"The low-code tools and business process management that Creatio provides are useful for our internal processes. It is also very easy to use."
"The most valuable feature of the solution is that it is a low-code and no-code platform."
"Sometimes some notifications don't appear on the mobile app."
"They should increase their marketplace with existing tools so that connections are directly through connectors instead of API integrations."
"One area where I believe Kissflow can be improved is customization."
"The UI, though is pretty friendly and easy to use, can be improved in some aspects."
"KiSSFLOW needs to improve its integration."
"There is a lag in the delay between API calls."
"In future releases, it would be interesting to have a repository or portal within KiSSFLOW where users can interact with the KiSSFLOW community."
"When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user."
"Numerous options can make implementation confusing."
"The mobile version of the solution could be improved. It's hard to customize it."
"They can improve the business rules for defining the type and quantity of the business load. They already seem to be working on this improvement. Integration with the social networks will be very appreciated by the companies. It will be very useful for communication between the company and customers, that is, B to C relationships. Most of the customers or users have smartphones, and they use a lot of social networks. Companies need to stay connected with the customers. They have enabled integration with WhatsApp and Telegram in recent releases, which has been very useful."
"I can have several types of contacts, customers, employees, partners, and so on, and I would like to have a different view for each type of contact in the list view. Currently, there is no way to configure this. This is something I would like Creatio to improve. In this time of COVID, it is very important that all such solutions improve omnichannel communications and omnichannel marketing. Companies need to communicate with customers by using not just the phone number and email but also by using social networks. All companies today need artificial intelligence, machine learning, the internet of things, and social communication."
"Studio Creatio is a new product in the market, making its lack of maturity an area of concern."
"Creatio needs to stabilize their marketplace."
"It does not have the ability to run one single large process."
"The solution does not allow extensive customization of the UI. I would like to have much more control over the UI when I build a process. Currently on the UI where the fields are placed and the layout is set in place and you cannot change it. Your experience is going to be the same throughout whatever use case that you are building from customer to customer. You can not have much control over how it looks for each customer. This is an area where they can improve on."
KiSSFLOW is ranked 10th in Business Process Management (BPM) with 12 reviews while Studio Creatio is ranked 26th in Business Process Management (BPM) with 12 reviews. KiSSFLOW is rated 8.6, while Studio Creatio is rated 8.8. The top reviewer of KiSSFLOW writes "The tool is intuitive to use and, through automation, has been a real time-saver". On the other hand, the top reviewer of Studio Creatio writes "Leveraging process automation and advanced tools for streamlined operations". KiSSFLOW is most compared with Microsoft Power Apps, ServiceNow, Camunda, Nintex Process Platform and Appian, whereas Studio Creatio is most compared with Oracle Visual Builder Cloud Service, Mendix, Microsoft Power Apps, OutSystems and Bizagi. See our KiSSFLOW vs. Studio Creatio report.
See our list of best Business Process Management (BPM) vendors, best Rapid Application Development Software vendors, and best Low-Code Development Platforms vendors.
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