We performed a comparison between Microsoft Defender for Endpoint and Trend Micro Smart Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the analysis, because of the beta structure."
"NGAV and EDR features are outstanding."
"The setup is pretty simple."
"This is stable and scalable."
"The solution was relatively easy to deploy."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"Defender provides useful alerts and groups them. It sends an alert to your portal if it detects any malicious activity, and you can group multiple alerts to form an incident."
"Defender is stable enough and is competitive with the other products in the market."
"The antivirus features are very useful."
"The performance of Microsoft Defender for Endpoint has been good."
"The EDR feature is most valuable."
"Microsoft Defender for Endpoint is quite good. We haven't really experienced any issues with it."
"The best part is that it is built into Windows, whether it is a server base or a desktop base, which gives more control over the operating system. Because Defender, the operating system, and the Office solution are by Microsoft, everything is working like hand-in-glove. Its administrative overhead is less because a desktop user has already got some experience of how to handle a Microsoft Defender notification or administer it."
"We have liked the fact that it comes with Microsoft Windows 10 and it is constantly updated with all new virus definitions. It is also updated with new security features on a regular basis."
"The most valuable features of Trend Micro Smart Protection are the email gateway and R & D which have contributed to their additional capability and development."
"The most valuable feature of the solution is its simplicity."
"What I like the most is the customer pricing because it's a great value."
"The most valuable feature of Trend Micro Smart Protection is automatic scanning."
"The most valuable features of the solution are ransomware protection, device control, and DLP."
"Trend Micro Smart Protection includes compliance features where you can establish rules against endpoint vulnerabilities and attack parameters. It offers Smart Detection, Smart Update, and sandboxing to detect and analyze suspicious files, providing a smart approach to zero-day threat detection. Trend Micro Smart Protection offers rapid response to zero-day threats with a strong team backing up the discovery process. Virtual patching is a crucial feature, effectively closing vulnerable ports and access points. Regarding web reputation services, aggregating data from multiple sources, including Trend Micro, Proofpoint, and others, helps inform threat prevention efforts and automate responses."
"Product-wise, it is amazing. It includes DLP, vulnerability management, and application whitelisting features. These features are very good and add value in selling this solution to our customers. These features make the key selling point. I recently did a comparison with the FireEye firewall for a customer. They were basically going to replace Trend Micro with their EDR. Because of these features, I could convince the customer that Trend Micro is better than FireEye."
"It is a stable solution."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The solution should address emerging threats like SQL injection."
"We find the solution to be a bit expensive."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"We'd like to see more one-to-one product presentations for the distribution channels."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"Making the portal mobile friendly would be helpful when I am out of office."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The solution could improve by providing more integration."
"Lowering the price would be an improvement."
"I wish they would extend the use of the Security Central portal, even for the free option of Defender. Because, as companies grow, it is labor intensive to manage the AV and detection part of it. For companies already subscribed to Office 365, I think this would be a good enhancement."
"There are some areas in the proactive threats that are just overwhelming the SOC, so we've had to turn those off until we can figure out how to filter out the false positives."
"It would be helpful if they offered video tutorial guides."
"The dashboard customization could be improved."
"There's a lot of manual effort involved to configure what we need."
"They're in the process of pulling more things together. They can continue with the integrations and provide a better way of seeing the impact of security changes, especially on the endpoint side. Before we actually flip the switch, we should be able to see the impact of security changes on the business or business applications. It would prevent breaking any business applications."
"It does not provide insights into what is being done."
"I've not explored all of the features up to now. I still need to see all of the features implemented first to be able to see if anything is missing. However, as of right now, it's working very well for us."
"The solution should improve its mobile management solution."
"There is room for improvement to make it better for customers."
"Sometimes, the tool bases its actions on behaviour, and we lack a policy learning mechanism. If Trend Micro Smart Protection introduced an AI model, its protection capabilities would be enhanced. I used a different browser once, which may have prevented protection. Another time, our own ISP was added to the blacklist, and it took the support team two business days to resolve it."
"The threat response could be a bit better."
"No online encryption or cloud services are available for the tool, so my company has to install it mostly in an on-premises environment. Encryption or cloud services need to be made available in the product."
"Trend Micro Smart Protection could improve the false positive with some integrations with other solutions and automated reporting. The reports should allow the user to set up some customer trigger alerts instead of the user having to look at the report manually. Additionally, the responses from sender detection and response feature could improve."
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Microsoft Defender for Endpoint is ranked 1st in Endpoint Protection Platform (EPP) with 182 reviews while Trend Micro Smart Protection is ranked 31st in Endpoint Protection Platform (EPP) with 40 reviews. Microsoft Defender for Endpoint is rated 8.0, while Trend Micro Smart Protection is rated 8.0. The top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, SentinelOne Singularity Complete, CrowdStrike Falcon and Microsoft Intune, whereas Trend Micro Smart Protection is most compared with Trend Micro Apex One, Check Point Harmony Endpoint, CrowdStrike Falcon, Symantec Endpoint Security and Cortex XDR by Palo Alto Networks. See our Microsoft Defender for Endpoint vs. Trend Micro Smart Protection report.
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