We performed a comparison between New Relic and Turbo360 (Formerly Serverless360) based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."
"Their technical support is pretty good and responsive. We have a real good relationship with them."
"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"The most valuable feature is the ability to manage the application flow."
"It has in-depth analysis using developer code for someone whose not traditionally a developer."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"We detect issues using dashboards that we built on New Relic."
"It offers all the core capabilities we need to manage and monitor our Azure services."
"Service Bus topic subscription monitoring turned out to be the most useful for us."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
"The price could improve."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."
"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"There were some settings we had issues with."
"Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications."
"The user interface of Serveress360 could be improved a bit to make the platform even easier to use."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews while Turbo360 (Formerly Serverless360) is ranked 41st in Application Performance Monitoring (APM) and Observability with 2 reviews. New Relic is rated 8.6, while Turbo360 (Formerly Serverless360) is rated 9.0. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Turbo360 (Formerly Serverless360) writes "Great topic subscription monitoring, helpful management, and useful for audits". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus, whereas Turbo360 (Formerly Serverless360) is most compared with Azure Monitor. See our New Relic vs. Turbo360 (Formerly Serverless360) report.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Cloud Monitoring Software vendors.
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