We performed a comparison between Sophos UTM and Zscaler Cloud Firewall based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's a firewall that secures our internal network. I have been using it since 2013, and I find that most of the features are advanced, and very user friendly."
"Fortinet FortiGate has many valuable features, such as IDS, and intrusion detection. It has security features that are in part with the technologies that are available in the market."
"Fortinet FortiGate is easy to use."
"FortiGate firewalls are easy to manage through a user-friendly web interface. They also have advanced features like DDoS and DLP. However, I wouldn't recommend enabling all of these features on one device because it can cause performance issues."
"The scalability is good in Fortinet FortiGate."
"The pricing is great and very reasonable."
"All of the features of Fortinet FortiGate are useful and the security protection is good."
"It is useful for protecting and segregating the internal networks from the internet. Most of our customers also use the FortiGate client to connect to their offices by using the VPN client, and of course, they usually activate the antivirus, deep inspection, and intrusion prevention services. They are also using it for web filtering and implementing various policies dealing with forwardings, NAT, etc."
"Technical support is very responsive."
"It makes it a lot easier for us to maintain things. Prior to it, things were more difficult. This means less time on us. We can focus on other things. The recovery is more in man-hours for us than anything else."
"The implementation with the AWS environment was good."
"It now controls all the security aspects of our web servers with Sophos UTM WAF."
"The most valuable feature of Sophos UTM is reporting, it is flexible. I can monitor the end user's devices, even when they are not on my network. It has good drill-down capabilities."
"It has made our organization more secure, because we are using a VPN. We are not accessing services directly. It allows us to segregate some of the traffic for individuals which may be more of a developer role rather than an operational role needing access to developer resources, but not necessarily production operational resources."
"Good basic firewall functions with advanced firewall scanning."
"The UTM features are reasonably strong and the patterns are updated on a regular basis"
"It is a stable solution."
"The visibility and log availability offered are highly valued for troubleshooting purposes, and this is a key factor driving customer interest in the firewall module."
"The scalability is okay. We have around 2200 people using this solution."
"The product’s firewall and VPN package are fantastic compared to any other solution."
"The initial setup is straightforward."
"Zscaler Cloud Firewall understands the applications in the current generation and adapts to the present generation cloud applications."
"Once you have Zscaler running you have access to configure it however you want."
"Includes advanced tech protection."
"The updates Fortinet provides are sometimes unstable."
"I feel that the reporting needs to be improved."
"Technical support needs to be improved."
"It is very expensive, and their support is not very good. I hope that their technical support will be better in the future."
"The main aspect of FortiGate that could be improved is load balancing. Our management team does not want to buy another appliance for only load balancing."
"FortiLink is the interface on the firewall that allows you to extend switch management across all of your switches in the network. The problem with it is that you can't use multiple interfaces unless you set them up in a lag. Only then you can run them. So, it forces you to use a core type of switch to propagate that management out to the rest of the switches, and then it is running the case at 200. It leaves you with 18 ports on the firewall because it is also a layer-three router that could also be used as a switch, but as soon as you do that, you can't really use them. They could do a little bit more clean up in the way the stacking interface works. Some use cases and the documentation on the FortiLink checking interface are a little outdated. I can find stuff on version 5 or more, but it is hard to find information on some of the newer firmware. The biggest thing I would like to see is some improvement in the switch management feature. I would like to be able to relegate some of the ports, which are on the firewall itself, to act as a switch to take advantage of those ports. Some of these firewalls have clarity ports on them. If I can use those, it would mean that I need to buy two less switches, which saves time. I get why they don't, but I would still like to see it because it would save a little bit of space in the server rack."
"I would like to see better pricing in the next release, as well as a simplification of the installation."
"Some of the filtering is not robust, you can escape it with a VPN. Some of the users bypass some of the filters. It catches some but it also misses some, that area could be improved. It's functioning reasonably but there's room for improvement in that area."
"Support for IKEv2 is needed in this solution."
"The solution needs better integration with captive portals and XGs."
"They could definitely improve on the support, especially in other countries."
"There needs to be some improvement in the IPsec VPN. There is implementation only support. I have version one. I'd be most interested in having IP version two from the protocol."
"Sophos customer support could use some improvement."
"It's stable, but the reaction time of the GUI is terrible."
"The technical support only communicates via email. I would prefer to communicate directly with someone."
"Last year, Sophos had some major internal management changes that negatively impacted their support."
"It would be better if they improved their policy, package visibility, and flexibility while we're creating rules for inspection. It could also be cheaper or more things could be included in the basic package. In the next release, I would like better coverage in the Asia Pacific region and better quality of service."
"Certain criteria need to be met if you want to scale this solution."
"Pricing is a challenge."
"There are some areas it could improve when it comes to blocking, we have to block some things manually. For example, if we block a top-level domain we have seen that the new IPs come through, the IPs are not blocked. There should be some more granular way of doing it. My only request is if you're blocking something at a top level, the sub-level sub-domains and all those other IPs should be blocked too automatically."
"Its technical support services could be better."
"The issue right now is probably that Zscaler is not providing web browser isolation. Another solution, Menlo, offers this. For one customer, we had to send traffic to Menlo to do the isolation for us. It was requested by the customer so that they could integrate any iframe. Zscaler needs to add this type of feature in their next release."
"Because it's on cloud, it doesn't allow application of extra settings."
"It would be nice to have some sort of a form factor, a physical form factor perhaps, or virtual machine that you could install on devices or on a cloud, and have some cloud computing."
Sophos UTM is ranked 1st in Unified Threat Management (UTM) with 110 reviews while Zscaler Cloud Firewall is ranked 23rd in Firewalls with 15 reviews. Sophos UTM is rated 8.4, while Zscaler Cloud Firewall is rated 8.4. The top reviewer of Sophos UTM writes "It's a highly stable platform with very few hardware issues". On the other hand, the top reviewer of Zscaler Cloud Firewall writes "A highly stable and comprehensive cloud security and access solution". Sophos UTM is most compared with Netgate pfSense, Sophos XG, OPNsense, Palo Alto Networks NG Firewalls and Cisco Secure Firewall, whereas Zscaler Cloud Firewall is most compared with Azure Firewall, OPNsense, Cisco Multicloud Defense, Cisco Secure Firewall and Palo Alto Networks NG Firewalls. See our Sophos UTM vs. Zscaler Cloud Firewall report.
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