We performed a comparison between TeamViewer and Zoom based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."TeamViewer has a lot of options for deploying the Hosts, where you can mass deploy them very easily, and you can pre-configure them."
"The most valuable feature of TeamViewer is user-friendliness."
"The implementation process is simple."
"I am satisfied with TeamViewer, and its performance."
"The most valuable features of I use TeamViewer are the ease of access and frequent updates."
"The pilot feature is what stands out the most. I love the ability to use the pilot feature for remote inspections. The augmented portion of the software comes in handy when I have to assist my inspectors. They use the app in the field, and they show me what they're seeing through their phones."
"The product and platform work well. That is why I have stay with them so long. The stability has typically been good."
"The most valuable feature of TeamViewer is its ease of use and beneficial remote access."
"Screen sharing is valuable. It is very easy to install, and there are 45 minutes free of charge."
"The sharing and recording, are the most valuable features of Zoom."
"I like Zoom's ease of use and how easy it is for non-tech people to interface with it. Other video conferencing solutions can be somewhat challenging for non-tech people, so you often end up waiting for people to connect."
"The interface is good and integrates well."
"Zoom has great functionality for virtual meetings. It's best in class."
"The initial setup is easy."
"I rate Zoom as an eight out of ten, owing to the quality of its video and audio, its accountability, ease of use and intuitiveness."
"The screen sharing feature is valuable. It is easy to set up a meeting if you are on a call with a non Teams user if you need to do screen sharing."
"We'd like to be able to work from mobile to desktop and vice versa. We'd like more mobility."
"In the next release, I would prefer to have a voice integration and collaboration feature to support multiple teams simultaneously."
"The performance could always be better."
"TeamViewer could improve by adding support for other operating systems, such as Linux and CAKE."
"I am not sure about all the features of TeamViewer, but if they have no voice communication or file transfer features they should add them."
"Every now and then you'll get a silent crash and you relaunch the application. But it happens no more than with anything else in the Windows environment."
"There is a paid version of this solution with more features available. However, they should provide more free features to the user, such as factor authentication."
"Sometimes it lags."
"The voice quality could improve, and there are issues with the background."
"The free version of Zoom could be improved and offer more functionality. We would also like to have whiteboard and drawing functionality."
"They could address the product's limitation of the free version, particularly the 40-minute time constraint on meetings."
"When anyone installs Zoom for organizational purposes, then it's fine because all the safety and protection is taken care of by the organization. However, when it's done on a personal basis the terms and conditions, you are not secure."
"The security can be improved because this is one of the reasons that my organization prefers to use Skype."
"Zoom will be cheaper if you want to have a general meeting, but if you want a real enterprise version, Cisco will be cheaper."
"When a lot of people join a meeting it is not possible to shrink the pictures and show them on a single screen."
"Zoom could be more secure."
TeamViewer is ranked 3rd in Virtual Meetings with 85 reviews while Zoom is ranked 1st in Virtual Meetings with 201 reviews. TeamViewer is rated 8.6, while Zoom is rated 8.4. The top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". On the other hand, the top reviewer of Zoom writes "Easy to use and provides good video and sound quality". TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and Skype for Business, whereas Zoom is most compared with Webex, Skype for Business, Cisco TelePresence, Cisco Meeting Server and GoToMeeting. See our TeamViewer vs. Zoom report.
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