We performed a comparison between Trellix Endpoint Security and Trend Micro Apex One based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Trellix Endpoint Security is highly valued for its easy administration options and reliability. Trend Micro Apex One stands out for its centralized reporting, efficient policy implementation, and a diverse array of features including DLP, encryption, and patch management. Reviews suggest that Trellix could reduce resource consumption and improve user-friendliness. Trend Micro Apex One users say the platform should improve its compatibility with different operating systems and address performance issues. Users also say the reporting, forensic analysis, and ransomware features could use some work.
Service and Support: Some users have found the support for Trellix Endpoint Security helpful and reliable, while others have encountered ineffective assistance and communication problems. Trend Micro support generally earned positive reviews, but some said that support could be more proactive and respond faster.
Ease of Deployment: The setup process for Trellix Endpoint Security varies in difficulty, depending on the user's experience with McAfee and general technical expertise. Most users thought Trend Micro Apex One was easy to set up, but a few said that it’s more complex than competing solutions.
Pricing: Some find Trellix’s price reasonable and competitive, while others believe it could be lowered. Some considered the price of Trend Micro Apex One to be fair, while others found it expensive.
ROI: Trellix Endpoint Security provides significant time savings. Trend Micro Apex One provides extra cost-effective advantages and safeguards vital information.
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"This is stable and scalable."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Fortinet is very user-friendly for customers."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The most valuable feature is the analysis, because of the beta structure."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"The solution includes a good combination of features for both signature and signature-less."
"When Intel acquired McAfee they worked on the protocol so that all vendors can work on the same platform. It's a very big improvement in McAfee. All McAfee products talk to each other. Other vendor's products can join this platform as well so it makes it more powerful on the enterprise side for McAfee."
"The endpoint security, antivirus and firewall are the most valuable features of Trellix Endpoint Security."
"I have found many of the features to be useful."
"The solution is broken down into different components from the portals. Web filtering, which is an added feature has been great for us."
"It has been protecting us for many years, and we hope it will continue to do so for many years to come."
"A big advantage of McAfee Endpoint Security is the ability to manage very big environments. We are supporting environments with 200,000 to 300,000 endpoints. The ability to manage with one single console is very important for us. McAfee has phenomenally improved in terms of detection. It provides real-time detection and response with the error, Real Protect, and reputations. It is not only based on signatures but also on behavior analytics, artificial intelligence, or machine learning. We have environments that never had issues with ransomware in the last 20 years. McAfee has a very good performance in this field."
"The DLP and user interface are the most valuable feature."
"It is very stable. It also has good security capabilities. It is a strong security product for endpoint protection."
"The most valuable feature is the antivirus."
"It's easy to use and used to be a very good solution."
"Its threat-hunting capabilities and the information about the known threats are the most available features. It can easily catch any threat in our environment."
"It's a good solution, and they have something called Suite incorporating many, many engines like encryption, GLB, anti-virus."
"Trend Micro Apex One is a seamless solution compared to others."
"The main benefit is the threat intelligence network of Trend Micro."
"The solution offers good community support."
"The solution should address emerging threats like SQL injection."
"FortiEDR can be improved by providing more detailed reporting."
"The SIEM could be improved."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The support needs improvement."
"Tech support is not as helpful as they were in the past."
"I think it would be nice if Dynamic Application Control would come together with McAfee Endpoint Security."
"While we are pleased with the endpoint solution, there should also be a separate one for the firewall."
"Technical support from the vendor is very bad."
"Technical support is an area that can be improved because sometimes, the response time is a bit slow and the explanation is short."
"The resolution time should be faster."
"It would be nice if the solution was a bit more stable."
"The solution takes up a high amount of memory and can cause the system to hang."
"We had some problems with Trend Micro Apex One doing the updates and patches. Some of the other vendor's support has said that Trend Micro Apex One receives database signatures updates too late."
"We have to manually log in to the machines and give them an update command."
"All the features in Trend Micro Apex One are not compatible or functional for all the different operating systems. For example, they have fewer features in other operating systems compared to what they have for Microsoft Windows. It would be nice if they could have one solution which all functions work on all kinds of operating systems. It would be much easier for those who have different operating systems in their environment to have one solution."
"The EDR feature is difficult to use and could be made more user-friendly."
"The reporting can be improved. We'd like to have had broader insights as to what was happening on a machine."
"Technical support is very very slow. There is no French support. Only English. The experts are in England, the United States, or Japan, I don't know where. So the support is really lacking."
"Sometimes HTTPS sites are not blocked properly."
"The alert, or warning function, needs to be improved."
Trellix Endpoint Security is ranked 10th in Endpoint Protection Platform (EPP) with 95 reviews while Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 125 reviews. Trellix Endpoint Security is rated 8.0, while Trend Micro Apex One is rated 8.2. The top reviewer of Trellix Endpoint Security writes "Good user behavioral analysis and helpful patching but needs better support services". On the other hand, the top reviewer of Trend Micro Apex One writes "We can get consolidated logs of suspicious objects and malware attacks in a single console". Trellix Endpoint Security is most compared with Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS), CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and SentinelOne Singularity Complete, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon and Trend Micro Worry-Free Services Suites. See our Trellix Endpoint Security vs. Trend Micro Apex One report.
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