Top 3 Tech Leaders in AIOps 2023
Discover the leading technology solutions in AIOps with PeerSpot's annual Tech Leaders awards. The awards are based on comprehensive user reviews and other criteria as outlined below, offering you a window into the top products in this category and a way to explore and compare outstanding products. Join us as we unveil the Peerspot 2023 Tech Leader award winners, helping you stay informed about the best-in-class solutions available.
AIOps (Artificial Intelligence for IT Operations) uses artificial intelligence and machine learning to enhance and automate various aspects of IT operations management, including event correlation, anomaly detection, and root cause analysis. These tools can also assist with automated remediation for common issues, freeing up IT professionals to focus on more strategic activities. They also make possible performance optimization through the analysis of performance data to provide insights into resource allocation and capacity planning. In addition, predictive insights enable the forecasting of potential problems and help teams make informed decisions to prevent disruptions.
The Award Winners
Datadog
Datadog is a leading AIOps platform that excels in providing end-to-end observability and intelligence for IT operations. It stands out in the AIOps category due to its integration with a wide range of third-party tools and services. This helps with adoption, enhances its functionality, and streamlines workflows. Its customization features allow it to tailor monitoring and alerting to an organization's specific requirements, bringing focus to what matters most. And the Datadog Community and Marketplace provide access to a wealth of integrations, dashboards, and extensions created by IT professionals, augmenting its versatility.
"So far, Datadog has shown very good options to work on all of our operational and development issues. We are also trying to use Datadog to shift left, and fix things before they break (MTTF increase)." - Brian Hanuska, Architect SEI Investments, Financial Services Firm
"We have a lot of applications across multiple languages/frameworks etc. and have deployed in Kubernetes across multiple regions in AWS, along with underlying managed resources such as SQS, Aurora, etc. Datadog makes understanding the state of these seamless. We are a company with millions of daily active users, and this level of detail is excellent." - reviewer2044977, Senior Site Reliability Engineer, Tech Vendor
"The ROI is the speed at which we can debug live sites. It has been excellent. It's amazing how many incidents we can capture before customers notice." - reviewer1996488, Software Engineer, Spring Health Healthcare Company
Dynatrace
Dynatrace stands out as a premier AIOps solution with its exceptional capabilities in intelligent monitoring across the entire IT ecosystem. It distinguishes itself in the AIOps realm with real-time automation, enabling the detection and resolution of issues without manual intervention. It also provides detailed insights into the user experience, allowing IT teams to proactively address issues that affect end-users. Dynatrace also scales well, meeting the demands of both small and large enterprises, helping to deliver streamlined digital experiences and optimized IT environments.
"The monitoring is very good. We like that the solution has the ability to drill down so that you can see your payload. The solution is ideal for large companies." - Imraan Kadir, Head of PMO and Strategic Planning, Vitality Wellness & Fitness Company
"The most valuable features are ease of deployment, UI, and collected data. Its deployment is really easy. In just a few hours, you can have a very good outcome, and you can see everything, which is very valuable. It collects a good amount of data." - Julius Loman, Senior Consultant, Computer Software Company
"A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it." - Olive Kusumbara, Consultant, Tech Services Company
LogicMonitor
LogicMonitor is renowned for its extensive cloud-based monitoring capabilities. It offers deep insights into infrastructure, applications, and performance metrics across on-premises, cloud, and hybrid environments and leverages AI and machine learning to identify and mitigate issues before they impact operations. LogicMonitor's dynamic thresholds for identifying anomalies help reduce false positives and false negatives and increase focus on the most important alerts. Its AIOps platform uses forecasting to predict future trends and seasonality in IT data, enabling the proactive identification and prevention of potential problems.
"LogicMonitor is good for getting a full view of your topologies. They have LiveMaps, which give you a visual representation of your infrastructure. They also have a great notification system. If something goes wrong, you'll be automatically notified." - Manish Bansod, Assistant Manager,
Construction Company
"LogicMonitor added AI technology to help understand what's normal and that has helped quite a bit, so that's the feature I found most valuable in the product. The product is also doing quite well with identifying devices and customizing a particular Cisco version or model number." - Henry-Steinhauer, Systems Engineer, LifePoint Hospitals, Inc.
"The plugins are easy to integrate, and LogicMonitor provides these add-ons for vendors like VMware. It becomes very easy to integrate them and take the data sources. One does not need to configure everything individually. It automatically detects all the resources by their type and starts monitoring them almost immediately." - Yashodhan Atre, Account Architect, Aussie Broadband, Comms Service Provider
How Award Winners Are Determined
PeerSpot Tech Leaders Awards recognize the top products in a category based on real users' in-depth reviews, which are verified for authenticity. The ranking criteria include the number of reviews, views, and comparisons of each product, as well as the overall reviewer rating and the word count per review. The winning products are acknowledged as top performers within their category.
Summary
The Tech Leaders award is PeerSpot's most prestigious. Recipients have earned the esteem of industry professionals who use and review the products and compare them with their competition. AIOps solutions play an important role in many organizations' day-to-day operations, and the award winners, Datadog, Dynatrace, and LogicMonitor, have merited peer recognition as Tech Leaders in this category.
