Community Spotlight #6 by PeerSpot

Hi @Gene Hammons, @ErmanArslan, Oracle ACE, @Veerender Kumar, @Robin Saikat Chatterjee, @Antonio Lira ​and @Ayman Said, What are your professional predictions? Can you share them with the PeerSpot community?​

Where are we going in the ERP world in 2022? A couple of trends will continue - fueled by Covid and Cloud.  We were doing a lot of cloud implementations with clients pre-covid, and we had to explain - 'hey, even if the client is in the same town, we'd still work remotely' and still, we had to spend significant time on-site to keep the clients happy. When Covid hit, even that initial 4-day on-site discovery (teambuilding) phase went away.  Post covid, we're seeing more and more companies lose top IT talent by demanding they return to the wasteful trend of hours in the car just to sit in a cubicle instead of doing 12 hours of pure productivity from home. We're seeing more and more talent gobble up gig economy jobs instead of a 9-5 W2 employee assignment.  So with remote work more acceptable, and project-based assignments more costs effective (and sometimes the only option with employees hard to find), ProfitFromERP is doing more remote, outsourced work for clients.  It started with providing System Administrators during implementations - a little added expertise to the internal team during a period of rapid change. The goal was to train up an on-staff Sys Admin by the time ERP goes live, but sometimes it's just easier to stick with the offsite expert. We're also billing out top talent under market value $125-$175 instead of $225-$250. And due to economies of scale, what formerly took maybe 3 hours is now a 45 min job - thus a single resource is providing full-time Sys Admin services to three clients.  Then comes the projects - integrating ERP to different operational tools, configurators, quality systems, WMS, MES, BI, AI, - - - after you've helped a few clients tie these outside systems to ERP - it becomes super cost-effective to help them remotely, dealing with the same team you brought up WMS with last time. What's next? Helpdesk support and basic IT services? Right now, we're building out a network of resources - all keyed toward working together repeatedly and offering top IT talent home to take an equity stake in their own sustaining practices.  How far will the totally remote, full service outside IT and Software offerings go? As long as it's a better deal for the companies and a better deal for the talent I would believe it's going to grow in 2022 and would expect as much as 50% of the SMB market will outsource technology projects by 2025.  It won't work for everyone - but a significant market is emerging - we had to do it during the covid shutdown and the smart companies realized how productivity jumped under this model - for emerging entrepreneurs who just want the job done today, it's ideal. 

Hi @RogerMorera, @Darren Hengherr, @Bin Wu and @Maggie Van Wyk,  Any advice for @Nilesh Pawar​? Thanks