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Best Managed Service Providers Solutions

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What are Managed Service Providers?

Managed Service Providers offer outsourced IT solutions tailored to support complex business needs, accessing the latest innovations and providing scalable resources while enhancing operational efficiency and security.

The top 5 Managed Service Provider solutions are Kyndryl, Orange Business Services MSP, Cyderes, SCC Managed Services and Simplus, as ranked by PeerSpot users in December 2024. Kyndryl received the highest rating of 0.0 among the leaders and holds the largest mind share of 26.7%. Cyderes is the most popular solution in terms of searches by peers.

Managed Service Providers are crucial for organizations seeking to reduce IT complexities and costs. These providers offer comprehensive solutions ranging from network and infrastructure management to cybersecurity and cloud services. Their proactive approach helps prevent issues before they affect operations, ensuring smoother workflows. With skilled support teams and advanced technology, they deliver optimized and reliable IT performance. Their commitment to compliance and security further strengthens their role in supporting organizational success.

What are the critical features of Managed Service Providers?
  • Comprehensive Support: Round-the-clock monitoring and assistance to promptly address IT concerns and ensure seamless operations.
  • Scalability: Flexibility to scale IT resources up or down based on business needs without significant cost adjustments.
  • Security Services: Advanced security measures, including threat detection and response, protecting sensitive data from cyber threats.
  • Disaster Recovery: Robust solutions ensuring data back-up and swift recovery in case of incidents, minimizing downtime.
  • Cloud Management: Efficient cloud services management, optimizing cloud infrastructure for performance and cost-effectiveness.
What benefits and ROI should organizations evaluate with Managed Service Providers?
  • Cost Efficiency: Outsourcing IT services can significantly reduce costs associated with managing and maintaining an in-house team.
  • Expertise and Innovation: Access to a team of IT experts ensures that organizations benefit from the latest technological advancements and strategies.
  • Enhanced Productivity: By offloading IT management, internal teams can focus on core business functions, improving overall productivity.
  • Risk Management: Proactive monitoring and security measures reduce the risks of data breaches and other IT-related issues.
  • Consistency: Consistent IT management helps maintain business continuity and a smooth operational process without disruptions.

In healthcare, Managed Service Providers help maintain regulatory compliance and provide secure management for electronic health records. Retailers benefit from scalable e-commerce platforms and secure payment processing solutions. In finance, they ensure data integrity and compliance while managing complex IT frameworks. This expertise assists various industries in effectively meeting regulatory demands and adapting to evolving technological landscapes.

Outsourcing IT needs to Managed Service Providers helps businesses enhance focus on strategic initiatives by eliminating everyday IT management distractions. This delegation allows companies to access expert solutions tailored to their specific requirements, ensuring efficiency and growth while leveraging the latest technology and trends available.

Managed Service Providers solutions mindshare

As of January 2025, in the Managed Service Providers category, the mindshare of Orange Business Services MSP is 14.0%, up from 9.2% compared to the previous year. The mindshare of Cyderes is 8.1%, up from 6.8% compared to the previous year. The mindshare of Kyndryl is 26.7%, up from 22.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Service Providers

Top Managed Service Providers products

Rankings through
PeerSpot #1 Ranked
#1 Ranked
Kyndryl
We have the world’s best talent that design, run, and manage the most advanced and reliable technology infrastructure each day. Together, we think holistically about the health of these vital technology ecosystems.
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Cyderes
Cyderes Managed Services delivers world class security-as-a-service. We enable our customers to focus their resources on growing their business while we help address their threats in a way that’s better, faster, more cost effective, and more scalable than in-house solutions.
611
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19
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SCC Managed Services
People do business. We make it work.
55
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20
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Simplus
Simplus is a Platinum Salesforce Partner and provider of Quote-to-Cash implementations. We provide enterprise-wide digital transformation through advisory, implementation, change management, custom configuration, and managed services. Guided by the mantra, “making complex things simple,” we use leading cloud solutions to help companies achieve a strategic vision, improve performance, and increase value to stakeholders. With more than 2000 clients and a high customer satisfaction rating, Simplus helps companies improve, innovate, and grow.
70
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8
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C1
C1 is a leading IT services provider of collaboration and technology solutions for large and medium enterprises. We’ve spent decades building upon our technology offerings which span the core technology markets- customer experience, cybersecurity, data center, enterprise networking, and unified communications. We deliver these solutions across a number of delivery models including on-premise, and in private, hybrid, and public clouds as well as the proprietary C1 Cloud, regardless of our customers existing infrastructure.
87
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17
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Converge Technology Solutions
Our global solution approach delivers advanced analytics, application modernization, cloud platforms, cybersecurity, digital infrastructure, and digital workplace offerings to clients across various industries.We support these solutions with advisory, implementation, and managed services expertise across all major IT partners in the marketplace.
43
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11
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Dataprise
Every 18 seconds, someone is victimized by cyber crime. Our proactive approach implements security best practices with the latest capabilities in private networks, firewalls, anti-spam and anti-virus filtering, backed by real-time monitoring to ensure that no gaps are left in your cyber defenses.
57
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gen-E
gen-E OpsCenter empowers you to predict, analyze and resolve network problems while cutting redundant costs before they impact your customers and your business.
53
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Logicalis Managed Services
Logicalis Managed Services provides monitoring and management of IT systems by third-party specialists over the wire. The service often spans servers, networks, storage, and security and is underpinned by a detailed Service Level Agreement.
29
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11
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Venture Technologies
Venture Technologies provides advanced technology solutions to the Public Safety sector in Wyoming, Colorado, New Mexico and beyond. Venture Technologies has partnered with Intrado, Airbus and Verint to deliver EPublic Safety Solutions to our customers and the communities they serve.
26
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Motivity Labs
Motivity Labs is an innovation hub powered by 5 individual labs, each with a unique focus: Data Science, Mobile/Web, Cloud, Testing/Automation & The Internet of Things. Backed by Magellanic Cloud, a BSE listed firm specialized in next-generation technology, we believe if they can dream it - we can build it.
34
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2
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Viscosity Managed Services
To ensure seamless operations, Viscosity offers 24×7 monitoring, expert administration, and immediate response to events and potential problems to your IT environment.
22
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IPsoft
IPsoft makes it possible to transform business performance through the employment of digital labor. Every day we automate thousands of IT and business processes for enterprises across a wide range of industries.
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Redapt Managed Services
Digital transformation can be complex. Migrating applications, implementing a new operating model, and establishing cost governance—all require significant cloud expertise.
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Xtium
Xtium provides mission-critical managed IT infrastructure and applications for companies and enterprise business units. We help you get to the cloud, where maintaining your apps and data is our concern. Using them is yours.
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Fusion Connect Managed Services
MegaPath provides business communications and connectivity solutions for medium and large enterprises. We are experts at securely connecting business locations and remote workers with nationwide Internet, managed networks, voice and unified communications. We back our services with the best performance guarantees in the industry and 100% U.S.-based tech support, available 24/7.
53
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5
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Aptum
Aptum is a powerful monitoring and reporting platform that provides a unified solution to monitor all of your Managed servers, devices and applications on one powerful platform, with a single pane of glass for all your graphs, forecasts and alerts on your critical infrastructure.
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Long View
Long View’s Service Desk offers tailored user support solutions including Deskside support of office and field locations, Remedy as a Service (RaaS), and ITIL training for IT Service and/or Help Desk environments. We’re actively involved, both locally and internationally, with the Help Desk Institute (HDI) – a globally recognized IT support and service association. Our End User Experience team leads have training in communications, service delivery, Microsoft technologies, and other service areas, enabling them to provide the best possible end user experience for our clients.
30
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ADDENDUM
ADDENDUM is an international provider of IT services for software development, IT outsourcing, and consulting.
12
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1
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OneUp Networks
Businesses use OneUp Networks for managing social media campaigns and automating posts across platforms. They appreciate ease of scheduling, analytics features, and tracking engagement. Its seamless integration, robust security, scalability, and intuitive design are highly valued. Challenges include response times, customer support delays, and pricing. Enhanced scalability options and frequent updates would improve user experience.
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AffianceSuite
AffianceSuite efficiently manages business processes with its robust features like workflow automation and data analytics. It provides valuable support but could enhance integration capabilities and reporting functions. Users appreciate its reliability yet seek improvements in customization options to better fit specific needs.
1
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Related categories

Information Security and Risk Consulting Services
IT Operations Analytics
Identity and Access Management as a Service (IDaaS) (IAMaaS)
Managed Detection and Response (MDR)
IT Asset Disposal Services
IT Infrastructure Consumption Services

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Kyndryl vs. Orange Business Services MSP
C1 vs. gen-E
IPsoft vs. Venture Technologies

Managed Service Providers Q&As

Read answers to top Managed Service Provider questions. 831,020 professionals have gotten help from our community of experts.
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Managed Service Providers FAQ

What are the key features of Managed Service Providers?

Managed Service Providers offer a comprehensive suite of IT solutions designed to improve operational efficiency. These services typically include network monitoring, cybersecurity measures, cloud management, and data backup solutions. Proactive maintenance ensures minimal downtime and quick incident responses, reducing IT-related disruptions. Expertise in the latest technology trends allows businesses to focus on core activities, while managing software updates and hardware replacements. Cost-effective strategies are tailored to specific business needs, enabling scalability and flexible options for growth. Access to a dedicated support team ensures quick resolution of technical issues, fostering a secure and reliable IT infrastructure.

What are the benefits of Managed Service Providers?

Managed Service Providers offer expertise in IT management, enhancing efficiency and decreasing downtime. They provide proactive maintenance, ensuring optimal system performance and minimizing disruptions. MSPs deliver scalable solutions, allowing businesses to adapt to changing needs without investing heavily in infrastructure. With a focus on cybersecurity, they implement robust security measures to protect sensitive data. Cost predictability is achieved through fixed monthly fees, reducing financial uncertainty. Access to the latest technology and industry knowledge ensures businesses remain competitive. MSPs handle complex compliance requirements, ensuring regulations are met. By outsourcing IT functions, companies can focus on core business objectives.

What are the most popular FAQs?

How do Managed Service Providers help in reducing IT costs?

Managed Service Providers offer cost-effective solutions by providing predictable monthly expenses, reducing the need for an in-house IT team. They leverage their expertise to prevent costly downtimes through proactive monitoring and maintenance. By scaling services according to your needs, you only pay for what you use, ultimately optimizing your IT budget.

What key security benefits do Managed Service Providers offer?

Managed Service Providers enhance security by implementing advanced technologies and best practices to protect your data. They continuously monitor for threats and provide rapid response to incidents. Regular updates and security patches ensure that your systems are always safeguarded against the latest vulnerabilities.

How do Managed Service Providers improve business scalability?

Managed Service Providers enable scalability by offering flexible technology solutions that grow with your business. They provide cloud services and infrastructure that can be easily expanded or reduced based on your current demands. This flexibility allows you to adapt to market changes without significant investments in new hardware or resources.

Why is proactive monitoring from Managed Service Providers crucial?

Proactive monitoring ensures that potential IT issues are identified and resolved before they affect your business operations. Managed Service Providers use specialized tools to monitor system performance and detect anomalies in real-time, thus preventing downtime and maintaining system reliability, which is crucial for business continuity.

How can Managed Service Providers support cloud adoption?

Managed Service Providers assist in cloud adoption by offering expert guidance in selecting the right cloud solutions tailored to your business needs. They handle the migration process, ensuring minimal disruption. Post-migration services include continuous management, optimization, and security, allowing you to leverage the full potential of cloud technologies.

Best Managed Service Providers Solutions
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