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Acronis Cyber Cloud Reviews

Vendor: Acronis
4.2 out of 5
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What is Acronis Cyber Cloud?

Acronis Cyber Cloud is a comprehensive platform offering solutions for backup, disaster recovery, and data protection, catering to the needs of businesses seeking a robust cybersecurity strategy with flexible deployment options.

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April 2025
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Acronis Cyber Cloud mindshare

As of April 2025, the mindshare of Acronis Cyber Cloud in the MSP Backup category stands at 1.1%, up from 0.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.
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Key learnings from peers

Valuable Features

Acronis Cyber Cloud integrates security, backup, disaster recovery, and patch management into a unified dashboard. Its data encryption and ransomware protection ensure strong cybersecurity. Features like multi-tenant architecture and ease of navigation enhance manageability. It provides seamless integration with vendors like Microsoft and SAP, offering comprehensive data protection. Its simplicity in configuration, support, and pricing make it highly attractive for cloud backups. Users appreciate its comprehensive protection plan, preventing the need for separate applications.
  • "The management of Acronis Cyber Cloud is straightforward due to its simplicity in configuration."
  • "The assurance that we are always protected and backed up is a significant benefit."
  • "With Acronis Cyber Cloud, I can protect my backups and data from cyber threats."

Room for Improvement

Users express concerns about Acronis Cyber Cloud's delayed support and high pricing in India. Download speed from cloud backups is slow, requiring more bandwidth. The interface, particularly cloud configuration, needs simplification with improved navigation. Direct OEM support is preferred over the current ticketing system. Users request sandboxing features for server attacks and support for legacy storage solutions like tape. Implementing a secondary backup location other than the cloud is also desired for better functionality.
  • "The interface could be improved, especially the cloud configuration, which currently has many tabs."
  • "Support for legacy storage solutions, like tape, could be improved. Acronis Cyber Cloud only supports on-premises solutions, and I wish there were a way to implement this support with the cloud or have another backup location, other than the cloud, instead of tape."
  • "Some improvement is needed in the speed when downloading data from the cloud backups, which requires more bandwidth."

Pricing

Acronis Cyber Cloud's advanced version is priced at approximately 35,000 Indian rupees. Users find it reasonable with ratings of eight to nine out of ten. Licensing costs for Microsoft products can be challenging, with Business Premium offering more services including cybersecurity features. However, this requires a higher investment, which can be difficult for organizations. Including basic security features in standard licenses may encourage more investment in Microsoft products.
  • "The current price for the advanced version is approximately 35,000 Indian rupees."

Popular Use Cases

They use Acronis Cyber Cloud for cloud-to-cloud backup of Office 365. It serves file server backup with Acronis Cloud Storage as the second destination. Laptop and business data storage, core server backups, and disaster recovery tests are included. Database storage needs, monitoring tasks for data backup, and analyzing data usage are also addressed. A focus is placed on supporting customers with backup scheduling, site lists, and cloud integration.

Service and Support

Acronis Cyber Cloud customer service and support generally receive positive ratings, with some rating it a seven or eight out of ten. Support is often described as prompt and proactive, particularly during complex cases, although some mention occasional slow response times. Many users find the electronic support resources useful, with sufficient articles provided. Some customers did not experience direct support interaction, while others desire improved service, considering the cost of resources.

Deployment

Users find Acronis Cyber Cloud's initial setup of moderate difficulty, with essential IT networking knowledge easing the process. Training, certification, and webinars aid in mastering techniques. Deployment on the cloud is swift, involving account configuration and scheduling. Users describe management and policy creation as straightforward, taking minutes. Configuring on platforms like Microsoft Azure is easy, requiring minimal effort, thanks to Acronis's detailed knowledge base.

Scalability

Acronis Cyber Cloud is praised for its high expandability, receiving strong ratings from users. Most users find it easily adaptable, with capabilities for instant scaling by adding resources or users. Its flexibility due to hybrid deployment is noted positively, leading to impressive feedback. Organizations appreciate the option to scale up according to their requirements, making it a popular choice for those needing adaptable infrastructure solutions. Users consistently commend its capacity to expand efficiently and effectively.

Stability

Acronis Cyber Cloud is considered stable with ratings between eight and ten. It efficiently supports medium to large businesses, despite its complexity and high resource usage, especially in RAM. Users appreciate its stability, although smaller businesses might find it less suitable due to its comprehensive features. Multiple stability ratings highlight its reliability, making it a favored choice among larger enterprises needing diverse security features.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
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Learn more about Acronis Cyber Cloud

Acronis Cyber Cloud provides diverse functionalities, integrating data protection with cybersecurity controls to cater to businesses' growing demands. It supports varied use cases such as safeguarding critical data, ensuring business continuity, and enhancing threat protection. Users appreciate its versatility and ability to adapt to different IT environments, yet highlight areas for improvement like advanced reporting features and real-time monitoring capabilities to enhance its benefits further.

What are the key features of Acronis Cyber Cloud?
  • Backup and Recovery: Ensures data protection and enables recovery in case of data loss incidents.
  • Advanced Threat Protection: Offers real-time protection against cyber threats with integrated security measures.
  • Scalable Solutions: Adapts to business growth with flexible deployment options and cloud backup services.
  • Centralized Management: Simplifies data management through a unified interface for ease of use.
What are the potential benefits of using Acronis Cyber Cloud?
  • Enhanced Data Security: Protects critical data, reducing risk and downtime from external threats.
  • Cost Efficiency: Offers a cost-effective solution for managing IT resources with scalable options.
  • Business Continuity: Ensures uninterrupted business operations through reliable disaster recovery solutions.
  • Streamlined IT Management: Facilitates easy data management, reducing complexity and improving efficiency.

Acronis Cyber Cloud is widely adopted across sectors like finance, healthcare, and manufacturing due to its flexible deployment options and robust security features. It supports businesses in safeguarding sensitive data and ensuring compliance with industry regulations, making it a preferred choice in environments requiring stringent data protection and security measures.

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Acronis Cyber Cloud reviews

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Gitesh Chavan - PeerSpot user
Enterprise Support Specialist at teamone technologies pvt ltd
Verified user of Acronis Cyber Cloud
Feb 4, 2025
Data protection needs are supported through effective cybersecurity features

Pros

"The features I find most effective for cybersecurity include reporting, vulnerability scanning, ransomware protection, and encryption."

Cons

"Sandboxing features would be beneficial."

What is our primary use case?

I have installed Acronis Cyber Cloud for file server backup. The second destination for the file server backup is Acronis Cloud Storage.

What is most valuable?

The features I find most effective for cybersecurity include reporting, vulnerability scanning, ransomware protection, and encryption. With these features, Acronis Cyber Cloud supports our data protection needs.

*Disclosure: My company has a business relationship with this vendor other than being a customer:
Read full review (370 words)
SK
Information Technology Administrator at a manufacturing company with 51-200 employees
Verified user of Acronis Cyber Cloud
Apr 10, 2025
Multi-tenant architecture offers user-friendly navigation and efficient data protection

Pros

"With Acronis Cyber Cloud, I can protect my backups and data from cyber threats."

Cons

"Some improvement is needed in the speed when downloading data from the cloud backups, which requires more bandwidth."

What is our primary use case?

I am using Acronis Cyber Cloud for database storage, specifically for laptop backups and business-related data.

What is most valuable?

With Acronis Cyber Cloud, I can protect my backups and data from cyber threats. If any cyber threat happens, my data is safeguarded even if my laptop crashes and user credentials do not work. It prevents security vulnerabilities. It also operates on an interval and schedule-based system that requires some knowledge to create policies for database protection. The multi-tenant architecture allows easy navigation with user-friendly access. There are only a few buttons needed to navigate product-related information, making it simple to use.
*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (396 words)
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Mohd Fahim - PeerSpot user
IT Specialist at Ramton Technologies Pvt Ltd
Verified user of Acronis Cyber Cloud
Apr 15, 2025
Secure data management with straightforward configuration enhances daily operations

Pros

"The management of Acronis Cyber Cloud is straightforward due to its simplicity in configuration."

Cons

"The interface could be improved, especially the cloud configuration, which currently has many tabs."

What is our primary use case?

In our daily operations, we monitor tasks by keeping a checklist to see how much data is backed up, what the ratio is, and what the total data size is. Our operation is mainly focused on these measures.

What is most valuable?

The management of Acronis Cyber Cloud is straightforward due to its simplicity in configuration. One of the features that stands out for me is data encryption because it provides an extra layer of security. Additionally, Acronis Cyber Cloud offers manageability that is superior to previous solutions. It is a great choice for my colleagues as well, especially in comparison to Veritas, which required higher-level configuration.

*Disclosure: My company has a business relationship with this vendor other than being a customer:
Read full review (446 words)
JC Villa Juan - PeerSpot user
Solutions Engineer at Sagesoft Solutions, Inc.
Verified user of Acronis Cyber Cloud
Apr 14, 2025
Integrate user-friendly backup and protection plans in core infrastructure

Pros

"The assurance that we are always protected and backed up is a significant benefit."

Cons

"Support for legacy storage solutions, like tape, could be improved. Acronis Cyber Cloud only supports on-premises solutions, and I wish there were a way to implement this support with the cloud or have another backup location, other than the cloud, instead of tape."

What is our primary use case?

We use Acronis Cyber Cloud to back up our core servers and to run disaster recovery tests.

What is most valuable?

The product's protection plans are valuable because we do not have to install different applications. It is an all-in-one solution with a single pane of glass monitoring for all applications within Acronis Cyber Cloud. The ease of use and user-friendly setup are important features. Additionally, the assurance that we are always protected and backed up is a significant benefit.
*Disclosure: My company has a business relationship with this vendor other than being a customer:
Read full review (504 words)
Sujeet Rai - PeerSpot user
Director at Lighthouse Solutions
Verified user of Acronis Cyber Cloud
Jan 27, 2025
Cloud backup and support excel while pricing needs consideration

Pros

"I can expand on the fly by just adding space or the number of users."

Cons

"Pricing is still a little high, as other vendors offer better pricing."

What is our primary use case?

I use this mostly for the cloud-to-cloud backup of Office 365. That is the most important thing I am looking for. Microsoft Office 365 adoption is more than approximately 76% in the market.

What is most valuable?

The features include all the products, however, support and pricing stand out. If I want one of the best cloud-to-cloud backups for Office 365, I can definitely consider Acronis. Data protection is an extensive intangible benefit, which makes me happy.

*Disclosure: My company has a business relationship with this vendor other than being a customer:
Read full review (357 words)
ManojAshok - PeerSpot user
Network Security Engineer at Peritas IT Solutions
Verified user of Acronis Cyber Cloud
Sep 24, 2024
Offers a lot of good integration capabilities

Pros

"It is a highly scalable solution. Scalability-wise, I rate the solution a ten out of ten."

Cons

"With respect to support, I feel that sometimes there is a delay."

What is our primary use case?

Basically, our company consists of a small team, and we have partnered up with a lot of other companies, like Acronis, Barracuda, and Bitdefender. Regarding Acronis, though we don't have many customers, we do deal with four or five customers we have in hand. We provide the first line of support to the customer in areas where there is a normal change in backup scheduling or if they want to blacklist or whitelist some sites, and if they increase their consumption and usage while wanting to have a dedicated separate cloud, which they want to be integrated with Acronis.

What is most valuable?

There are a lot of vendors in the market, but Acronis tries to integrate all the solutions into a single consolidated dashboard. Acronis wants to be the best in backup, security, vulnerability assessment, patch management, disaster recovery, EDR, and XDR. There are a lot of things in the tool's road map, so the product constantly keeps researching various technologies and tries to improvise. There is always something new in the products offered by Acronis. The tool offers a lot of integrations with Microsoft, SAP, and most of the other vendors.

*Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Read full review (583 words)