What is our primary use case?
It is widely utilized across various professional domains, with its applications serving multiple purposes. The primary focus consistently revolves around creativity which is predominantly divided into two main aspects. Firstly, there's the artistic dimension, where tools like Photoshop and Illustrator come into play, catering to a broad spectrum of creative endeavors. Secondly, the realm of videos takes center stage, encompassing aspects like animation and video editing. It is a versatile suite that finds extensive application in both artistic expression and video-related creative pursuits.
What is most valuable?
The standout feature lies in its ability to consolidate all essential tools for creative professionals into a unified platform. This integration facilitates a seamless workflow, where the various software applications collaborate effortlessly. Another key strength is the user-friendly interface, allowing for efficient and speedy completion of tasks without unnecessary complexity. Unlike some alternatives, Adobe's approach is not to artificially complicate the software; instead, it prioritizes user-friendliness. Having used similar software from other providers, I find Adobe's suite excels in communication between its components, contributing to a more streamlined and enjoyable creative process.
What needs improvement?
An important consideration is the increasing emphasis on accomplishing tasks in a world that's gradually shifting towards AI-driven productivity. It would be beneficial for Adobe to enhance certain tools and capabilities to function entirely online through a web browser. This approach would eliminate the need for powerful local systems, making the software more accessible. I would appreciate improved chat support, perhaps even integrating WhatsApp. Similar to Apple's approach, a simple clickable link could provide users with detailed information about the latest enhancements would significantly contribute to building trust and fostering affection for the product.
For how long have I used the solution?
I have been using it for approximately nine years.
What do I think about the stability of the solution?
I haven't encountered any technical issues originating from the software itself. It has proven to be stable and reliable.
What do I think about the scalability of the solution?
The question of scalability opens up new horizons, suggesting expansion and the exploration of novel features. For instance, the integration of AI is an evolving frontier, akin to what platforms like Runway are pioneering. Imagine if Adobe, especially in Premiere, could seamlessly generate a video from a text description, like envisioning someone riding a bicycle on the moon. If Adobe achieves such capabilities within its interface, it would epitomize scalability, representing a cutting-edge evolution in creative tools.
How are customer service and support?
Raising complaints via email resulted in responses, but the process was slow and somewhat tedious. The delays in response can be discouraging, leading users to seek solutions on platforms like Google and YouTube through tutorials. Ideally, a more robust and quicker support system, would be beneficial.
How was the initial setup?
The initial setup was simpler in the past, around 2015 or 2016. Users just needed to open the setup file, click through a few "next" buttons, select the installation location, and the software would be installed. However, with the advent of Creative Cloud and online integration, the process has become a bit more complex.
What about the implementation team?
After installation, there are additional steps like opening pop-up windows, launching integrators, updating the app, logging in to your ID, and being redirected to web pages. This back-and-forth feels a bit messy and unnecessary, causing some confusion. Ideally, a more straightforward installation process would be preferable.
What's my experience with pricing, setup cost, and licensing?
The pricing is significant. Paying three to four thousand rupees per month translates to nearly forty to fifty thousand rupees annually.
What other advice do I have?
Adobe Creative Cloud's comprehensive offer of around five to six hundred dollars provides access to the entire suite of forty to fifty software applications. However, users must recognize that not all products within the bundle may be relevant to everyone. In my case, for example, I would primarily use Photoshop, Illustrator, After Effects, Premiere Pro, and Acrobat Reader, while Dreamweaver and InDesign may not be necessary for my work. Opting for a customized package with just the two or three essential software applications, however, could potentially end up costing more than a subscription to the entire suite, emphasizing the need for careful consideration based on individual requirements. Overall, I would rate it eight out of ten.
*Disclosure: I am a real user, and this review is based on my own experience and opinions.
