One of the key features that we looked for when we were looking at Agile tools was the dashboard - all of the metrics that you can get on-demand, pulling from ALM Quality Center. Test runs and all of that kind of stuff. Also the way the user stories can be in some kind of architecture, so themes, features, user stories, linking those from one to another to another, being able to link two different entities to one story card that might be dependent on another one being complete, you can link those two.
With insurance software, there's always that sort of core capability you have to have done before you can start doing your extra writer work, extra coverages, that kind of stuff. Until you have that core base done, our backend system wouldn't be able to accept this policy if that wasn't there first, etc. We kind of manage the front-end work the same way.
Before Agile Manager we had a tool that came with the development tool that we're using. It's a componentized development tool that we bought from a company and it was very much not developed, so there were two fields (name and description) and then you had a single drop down for the story card statuses, either, "to do, running, done." I understand why they were trying to keep it sort of lean with the Agile mindset, but working in insurance, and working across any given project, you might have six, seven, eight, or nine teams involved with different connection points.
There's a lot of information that gets tracked, and you want to be able to capture that with comments, or tasks, to make sure everybody is doing their part. UX has their design done before it's handed over, wireframes have been signed up by the business, requirements are complete. Any business rules spreadsheets have been attached, so if there's any like state-specific tables that we have to deal with in this state it comes in a little bit different, and that state it's the normal flow.
There's more information that we wanted to capture and we needed to capture to be able to do the stories effectively. We're wasting a lot of time on the old tool, capturing, putting out on a SharePoint site, running that down, going and talking to somebody else about, "Hey, did you guys see this part yet?" In Agile Manager you can capture that all on the story card.