Avantra Reviews

Name: Avantra
Brand: Avantra
Rating: 4.3 (5 reviews)

4.3 out of 5

5 reviews
100% willing to recommend

322 followers

What is Avantra?

Avantra is a highly-regarded next-generation AI operations platform for SAP automation operation processes. Avantra enables enterprise organizations to become self-healing organizations, fully able to process their complex operating systems more efficiently and productively. With Avantra, SAP clients will improve performance and compliance, redirect critical resources to enhance digital transformation, and reduce operational costs, thereby improving the overall business experience.

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Avantra is the #2 ranked solution in top SAP Service Providers, #18 ranked solution in top Server Monitoring solutions, #31 ranked solution in APM tools, and #40 ranked solution in Infrastructure Monitoring tools. PeerSpot users give Avantra an average rating of 8.6 out of 10. Based on the analysis of the 5 most recent Avantra reviews, the overall sentiment is positive, with a sentiment score of 7.2. (The highest in the category). Avantra is most commonly compared to Accenture SAP Services: Avantra vs Accenture SAP Services. Avantra is popular among the large enterprise segment, accounting for 68% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 22% of all views.

Helped 816,406 peers since 2012

Featured reviews

Arunpandiyan M

Senior Systems Engineer at a tech services company with 1,001-5,000 employees

The dashboard needs to improve. It's not so clear right now. We need it to be more usable. We want all of our reports in one easy-to-access place. Sometimes we get stuck and have to rest the gateway. After we do that, it'll start working again. We're still new to the product and we're not using every aspect of it.

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Mani Velayudhan

Manager, SAP Basis at The Scotts Miracle-Gro Company

We are currently exploring automation options for various areas, and Avantra should consider implementing automation for change request management, an area they have not yet ventured into. While Avantra is currently excelling in monitoring and system refreshes, there is scope for improvement in automating change request management. In addition to primarily focusing on SAP, Avantra currently performs kernel patches which are core SAP patches. However, exploring more into OS patching could be another potential area for Avantra to expand its automation capabilities. Looking ahead to future releases, I would like to see more advanced automation features. As a long-term goal, I am considering the possibility of automating SAP system upgrades. While this would not be an easy feat, advancements in technology may make it feasible in the future. Overall, a key feature I hope to see in future releases is increased automation capabilities.

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Mani Velayudhan

Manager, SAP Basis at The Scotts Miracle-Gro Company

In terms of machine learning, there are a few areas that can be improved including short terms in the SAP system. Currently, it requires a team member to manually read the short term and then assign it to a team rather than having it assigned automatically. A downside of Avantra is that it comes with predefined values. Another issue is that identical recurring problems create duplicate tickets rather than showing them as repeats. They also need to do some kernel updates which I believe they're working on but I haven't seen it yet; I'm hoping the solution will be completely automated. I would like to see more on the machine-learning front and to have some third-party tools.

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Avantra mindshare

Product category:

As of November 2024, the mindshare of Avantra in the SAP Service Providers category stands at 4.2%, up from 2.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

SAP Service Providers

Key learnings from peers

Last updated Nov 21, 2024

Valuable Features

Avantra's standout features include efficient SAP system monitoring, detailed analytics, and easy customization. Users appreciate its comprehensive automation capabilities and seamless integration with existing IT infrastructure. Simplified alerting mechanisms and proactive issue resolution significantly enhance operational efficiency.

"The most valuable feature of Avantra is automation. The reduction of manual work and having them automated is one of the top reasons why I would use it."
"It's very easy to manage and use."
"You can customize alerts based on need."

Room for Improvement

Users mentioned that Avantra needs better integration with other platforms and more comprehensive documentation. They noted that frequent updates sometimes cause disruptions. Some users found the learning curve steep and indicated that the reporting features could be more versatile and detailed. There's a desire for enhanced technical customer support.

"We are currently exploring automation options for various areas, and Avantra should consider implementing automation for change request management, an area they have not yet ventured into. While Avantra is currently excelling in monitoring and system refreshes, there is scope for improvement in automating change request management. In addition to primarily focusing on SAP, Avantra currently performs kernel patches which are core SAP patches. However, exploring more into OS patching could be another potential area for Avantra to expand its automation capabilities."
"The dashboard needs to improve."
"The machine-learning is lacking and should be improved."

ROI

Users have stated that ROI from Avantra is significant due to streamlined operations and reduced manual efforts. They reported improved efficiency with quicker issue resolution and more proactive monitoring of system health. Among the benefits mentioned were lower operational costs and enhanced productivity. Increased system reliability and uptime were highlighted, contributing to better overall business performance. The time savings allowed teams to focus on strategic initiatives rather than routine maintenance.

Pricing

Avantra offers flexible pricing tailored to enterprise needs. Users appreciate its value, describing the cost as competitive for the robust features provided. Customized plans depend on deployment size and specific requirements. Most enterprises find the return on investment favorable.

Popular Use Cases

Avantra is primarily used for monitoring SAP systems, automating routine checks, and ensuring system health. Users appreciate its ability to provide real-time insights, reduce manual tasks, and improve operational efficiency. Avantra also offers predictive analysis for system performance, helping teams proactively address potential issues. This tool is valued for its customization options, ease of deployment, and comprehensive reporting capabilities, which help streamline SAP operations and enhance overall productivity.

Service and Support

Avantra's customer service is praised for being quick and efficient. Users find the support team knowledgeable and responsive. Assistance is deemed highly reliable, and guidance is thorough. Feedback indicates that support personnel are proactive in addressing concerns. Communication is clear and precise, facilitating smooth interaction. Users mention experiencing minimal delays, appreciating the accessibility and attitude of the support staff. Guidance provided significantly aids during critical issues.

Deployment

Users describe Avantra's initial setup as straightforward and efficient. They find the installation process user-friendly and appreciate the clear documentation provided. Users highlight that minimal technical support is needed during installation. The configurations are streamlined, allowing quick deployment. They also commend Avantra for its intuitive design, which simplifies initial setup tasks. Additionally, users value the step-by-step guidance available, aiding in a smooth and hassle-free implementation process.

Scalability

Avantra is highly scalable, handling complex landscapes with ease. Users appreciate its ability to manage large environments efficiently and maintain performance as the system grows. Positive feedback highlights seamless integration with various platforms and automation capabilities that enhance scalability.

Stability

Users find Avantra stable with reliable uptime and few disruptions. They appreciate fast issue resolution and robust performance. People commend its ability to handle large workloads seamlessly. Some mention it runs efficiently with minimal maintenance needed. Users also applaud its consistency and reliability in their operations. Multiple businesses note improved efficiency since implementing it. Generally described as dependable and strong, Avantra meets expectations for running critical applications smoothly.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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Top industries

By visitors reading reviews

Financial Services Firm

22%

Manufacturing Company

21%

Computer Software Company

13%

Aerospace/Defense Firm

Hospitality Company

Media Company

Non Profit

Real Estate/Law Firm

Comms Service Provider

Energy/Utilities Company

Government

Healthcare Company

Educational Organization

Legal Firm

Logistics Company

Marketing Services Firm

Retailer

University

Pharma/Biotech Company

Consumer Goods Company

Recreational Facilities/Services Company

Venture Capital & Private Equity Firm

Construction Company

Insurance Company

Outsourcing Company

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Learn more about Avantra

Avantra offers robust integrated operations for on-premises, cloud, hybrid, and SaaS options for both Build and Run operations. Avantra is a recognized, trusted solution that is used worldwide for both enterprise organizations and managed service providers (MSPs). Users can expect to consistently benefit from Avantra’s valuable intuitive processes and unrivaled intelligence to ensure their organization is able to maintain its landscape health while significantly reducing overall operational costs.

Avantra Benefits

Start/stop automation: Avantra provides unmatched comprehensive visibility of the organization's SAP processes, enabling robust KPI and performance-based cloud scaling. Avantra issues swift automated direction about when to start/stop a SAP system process and when it's best to scale out or in.
Monitoring automation: Benefiting from more than 160 plug-and-play SAP process checks results in no additional lengthy projects or consultancy fees. Avantra is cost-effective immediately. Avantra provides intuitively customized research and auto-deploy proficiencies that allow organizations to meet their most demanding and distinctive monitoring demands. Immediately upon deployment, Avantra automatically identifies the specific SAP system components, version, and type.
Best practice automation: Avantra consistently uses the latest industry-recognized best practice monitoring processes for Basis monitoring audits and thresholds throughout the entire full stack and all SAP systems.
System hardening: Avantra’s intuitive notification and system hardening process allows users to specify who receives unauthorized system notifications immediately. Should the alert not be addressed in a timely manner, Avantra will re-flag the issue.
Fast, easy installation: Avantra can be installed and deployed in one day. The setup is straightforward, and there are no long-term commitments or excessive licensing costs. This makes Avantra very cost-effective and allows organizations to experience an almost immediate ROI.

Avantra Features

Intuitive dashboards: Avantra offers fully customizable dashboards available to all stakeholders throughout the organization. Top-level executives receive full transparency regarding the entire fitness and health of the organization. Other users, IT staff, and team members have access to all the data they need to ensure the organization is running efficiently and productively.
Cloud integrations: Avantra provides seamless integrations with Alibaba Cloud, AWS, Azure, Google Cloud, and more, all with a very easy setup process. Avantra also has the ability to automate, monitor, and manage a complete range of SAP SaaS solutions, as well as third-party non-SAP SaaS web services and applications.
SAP ecosystem: Avantra simplifies the SAP monitoring process by monitoring, managing, and automating every process of an organization's SAP ecosystem, including SAP and non–SAP applications, third-party applications, web servers, databases, and SaaS solutions. Everything is streamlined into one easy-to-use tool.
ServiceNow integration: Avantra provides certified immediate integration with ServiceNow. This allows for enhancement of CMDB with SAP-specific data, and the capability of quickly triggering Avantra automations for immediate resolution of issues. Avantra also provides ServiceNow unique ITSM and ITOM integrations and many seamless integrations with today’s popular ITSM solutions via RESTful APIs.