Useful for data transfer, migration, and disaster recovery
Summary
I've used AWS Snowball for data transfer, migration, and disaster recovery, appreciating its high capacity, scalability, and security features. While it's cost-effective, challenges include data transfer time, validation issues, and ensuring security during physical handling.
Pros
"The features I like best are the tool's high capacity, scalability, end-to-end encryption for data security, ease of use, durability, and cost-effectiveness. It's particularly cost-effective for transferring large amounts of data compared to high-speed internet transfers.
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Cons
"There's always room for improvement as you use the service more and gain expertise. Some challenges I've faced include the time factor (data transfer can be time-consuming), data validation after the transfer, risks associated with physical handling and shipping of the device, and ensuring data security during transit.
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What is our primary use case?
I've used AWS Snowball mainly for data transfer, migration, and disaster recovery. It's great for moving large amounts of data securely and efficiently.
What is most valuable?
The features I like best are the tool's high capacity, scalability, end-to-end encryption for data security, ease of use, durability, and cost-effectiveness. It's particularly cost-effective for transferring large amounts of data compared to high-speed internet transfers.
It has been helpful with end-to-end encryption, tamper-evident seals and sensors, and access control through AWS Identity and Access Management. This lets me control who can access and manage the device. It also helps with logging and monitoring and provides physical security.
What needs improvement?
There's always room for improvement as you use the service more and gain expertise. Some challenges I've faced include the time factor (data transfer can be time-consuming), data validation after the transfer, risks associated with physical handling and shipping of the device, and ensuring data security during transit.
What do I think about the stability of the solution?
I haven't encountered any stability issues.
How are customer service and support?
I have contacted AWS support before. You need 24/7 support from AWS, especially for issues that can come up during the data transfer process. Their support team is knowledgeable, particularly about AWS Snowball and other AWS services, so reaching out to them is necessary when critical issues arise. While AWS provides extensive documentation and guides that can often help resolve problems, having access to their support is crucial. We have in-house experts familiar with the services, so we only rely on AWS for more critical issues. When we do contact them, their response time is quick.
How would you rate customer service and support?
How was the initial setup?
The integration process involves several steps in the AWS management console - creating a job, specifying job type (import or export), providing storage details, choosing the right device, and setting it up when it arrives.
What's my experience with pricing, setup cost, and licensing?
The tool's pricing depends on the type of Snowball device you choose, the amount of data you need to transfer, and the service fees involved. There’s a standard price for larger data transfers and a flat job fee, which includes the first ten days of on-site usage. Typically, there are no additional data transfer fees.
What other advice do I have?
I would recommend AWS Snowball for its efficiency, especially in data transfer. It might take time to set up due to shipping, but once the device is in place, it simplifies data transfer and ensures security with built-in encryption features. I would rate AWS Snowball an eight out of ten.
*Disclosure: I am a real user, and this review is based on my own experience and opinions.