There are some general areas and features that could be improved in the next version of the Check Point Capsule software. Cloud security could add more advanced features for apps and services. Mobile device management would improve the administration and make it more flexible and dynamic. They need to improve integration with cloud SIEMS. Finally, they must improve the technical support process. When requesting it for a specific case, they do not coordinate a call in a good amount of time. They must also improve the SLA and the escalation of engineers