Cisco ScanSafe Web Security SaaS [EOL] Reviews

Name: Cisco ScanSafe Web Security SaaS [EOL]
Brand: Cisco
Rating: 4 (3 reviews)

Vendor: Cisco

3.7 out of 5

3 reviews
100% willing to recommend

211 followers

What is Cisco ScanSafe Web Security SaaS [EOL]?

Cisco ScanSafe is a cloud hosted web filtering service which enables you to create, enforce and monitor Web usage policies. Layering real time rule-based filters with up-to-date and accurate categorization database, Web Filtering enforces your organization's acceptable usage policy, protecting you from the legal liabilities of inappropriate content, reducing bandwidth congestion and improving employee productivity.

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Buyer's Guide

Secure Web Gateways (SWG)

October 2024

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Featured reviews

Samir Shah

CEO / Managing Director at Infinity Access Technologies Pvt Ltd

The software is scalable, no doubt about that. As such, the customers that we have given this software to had previously scaled up. Still, with a new version, we were able to satisfy them without any issue. Cisco is continuously working on making the software better, stronger, and compliant with the latest vulnerabilities. Their main aspect is to have software or hardware that is scalable. There is never an issue with the scalability. I'd rate it five out of five in terms of the ability to scale. This is a data center, so there are a lot of services that are being accessed from different departments. As far as users are concerned, they don't have more users within the data center. However, when it comes to accessing various services from the data center, it is sizeable. There may be 4,000 service requests happening daily. There may not be more than 50 users in general.

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Samir Shah

CEO / Managing Director at Infinity Access Technologies Pvt Ltd

In terms of improvement, I think it should be compliant with the latest technologies and the latest threats. The solution should be simplified and made more user friendly. Once the solution is handed over to a regular user or an educational institute, they customize it for their requirements and they could do with some user friendly alignment and understanding of how to protect their data, their PCs, their laptops, their mobiles. They really need to keep up with things because there are other products from different companies dealing with the same issues, like you find with Fortinet and CheckPoint. There's a lot of competition. I think more security features could be added.

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reviewer1721415

Principal Consulting Engineer, Founder, Own at a tech company with 1-10 employees

The solution is scalable and has a huge capacity. You may experience delays if you are sending requests outside of websites because the proxy has to download and provide content. Speed is dependent on many factors including the combination of networks, tasks, locations, and networking services. Things have become a bit more complicated than with classic website models where the server contained content so there was a straight connection. Now there are distribution networks and other services that are all configured to work differently in various directions. At the end of the day, URLs are still URLs so their categorization remains the same.

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Valuable Features

Cisco ScanSafe Web Security SaaS offers a valuable feature that allows users to block entire categories or groups of websites, including messaging and email access. Implementation is easy, and the web security is excellent, with helpful filtering of URLs. It also acts as a firewall, enhancing overall security. The cloud-based system has reduced cost and offers good features that are easily manageable.

"It is valuable to be able to block whole categories or groups at one time."
"The web security is great."
"The cyber security features they offer are most trusted"

Room for Improvement

Cisco ScanSafe Web Security SaaS is a legacy solution that is almost out of the market. The solution was acquired by IronPort and integrated with other products and routers. However, Cisco now promotes the use of Umbrella instead. The solution needs to improve in constantly updating and increasing security coverage. The licensing could also be better as it is an expensive product.

"The solution is not supported well because it is legacy."
"The licensing could be better."
"Setup is not that difficult, but it really requires proper technical training."

Pricing

The licensing for Cisco ScanSafe Web Security SaaS could use more flexibility and options to accommodate budgeting. The product is not inexpensive, but offering free licenses or different license modes could make it more accessible to customers.

Popular Use Cases

The primary use case of Cisco ScanSafe Web Security SaaS is as a cloud filtering service for customers, where URLs are filtered based on groups or categories. Additionally, it can function as a packet filtering and stateful filtering firewall.

Service and Support

Cisco ScanSafe Web Security SaaS has a good support system for cloud solutions and a ticket system that prioritizes critical issues. However, one reviewer mentioned that there has not been support for the solution in the last two years.

Deployment

The setup process for Cisco ScanSafe Web Security SaaS involves two steps: configuration and redirecting traffic to the cloud. The configuration step is straightforward, with a list of selections and conditions provided. Users can choose certain categories or groups for websites. The second step, redirecting traffic, can be tricky and requires consideration of how people browse and the protection in place for local clouds and networks.

Scalability

The Cisco ScanSafe Web Security SaaS solution is highly scalable and has a large capacity. However, there may be delays when sending requests outside of websites due to the proxy downloading and providing content. The speed is dependent on various factors such as networks, tasks, locations, and networking services. Despite the complications that arise from the distribution networks and different services, the categorization of URLs remains the same.

Stability

The stability of Cisco ScanSafe Web Security SaaS is highly rated by users. The solution is composed of robust proxies and has a resilient cloud architecture that operates 24/7. Any issues encountered are usually related to traffic routing. Overall, the solution is reliable, without any bugs or glitches, and does not crash or freeze.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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