Try our new research platform with insights from 80,000+ expert users
Cisco ScanSafe Web Security SaaS [EOL] Logo

Cisco ScanSafe Web Security SaaS [EOL] Reviews

Vendor: Cisco
3.7 out of 5
213 followers
Start review

What is Cisco ScanSafe Web Security SaaS [EOL]?

Cisco ScanSafe is a cloud hosted web filtering service which enables you to create, enforce and monitor Web usage policies. Layering real time rule-based filters with up-to-date and accurate categorization database, Web Filtering enforces your organization's acceptable usage policy, protecting you from the legal liabilities of inappropriate content, reducing bandwidth congestion and improving employee productivity.

Get the Secure Web Gateways (SWG) Buyer's Guide and find out what your peers are saying about Cisco ScanSafe Web Security SaaS [EOL], Cisco Umbrella and more!
Buyer's Guide
Secure Web Gateways (SWG)
April 2025
Get the category report
Helped 847,959 peers since 2012

Featured Cisco ScanSafe Web Security SaaS [EOL] reviews

Read more reviews
 
 
Key learnings from peers

Valuable Features

Cisco ScanSafe Web Security SaaS offers a valuable feature that allows users to block entire categories or groups of websites, including messaging and email access. Implementation is easy, and the web security is excellent, with helpful filtering of URLs. It also acts as a firewall, enhancing overall security. The cloud-based system has reduced cost and offers good features that are easily manageable.

  • "It is valuable to be able to block whole categories or groups at one time."
  • "The web security is great."
  • "The cyber security features they offer are most trusted"

Room for Improvement

Cisco ScanSafe Web Security SaaS is a legacy solution that is almost out of the market. The solution was acquired by IronPort and integrated with other products and routers. However, Cisco now promotes the use of Umbrella instead. The solution needs to improve in constantly updating and increasing security coverage. The licensing could also be better as it is an expensive product.

  • "The solution is not supported well because it is legacy."
  • "The licensing could be better."
  • "Setup is not that difficult, but it really requires proper technical training."

Pricing

The licensing for Cisco ScanSafe Web Security SaaS could use more flexibility and options to accommodate budgeting. The product is not inexpensive, but offering free licenses or different license modes could make it more accessible to customers.

Popular Use Cases

The primary use case of Cisco ScanSafe Web Security SaaS is as a cloud filtering service for customers, where URLs are filtered based on groups or categories. Additionally, it can function as a packet filtering and stateful filtering firewall.

Service and Support

Cisco ScanSafe Web Security SaaS has a good support system for cloud solutions and a ticket system that prioritizes critical issues. However, one reviewer mentioned that there has not been support for the solution in the last two years.

Deployment

The setup process for Cisco ScanSafe Web Security SaaS involves two steps: configuration and redirecting traffic to the cloud. The configuration step is straightforward, with a list of selections and conditions provided. Users can choose certain categories or groups for websites. The second step, redirecting traffic, can be tricky and requires consideration of how people browse and the protection in place for local clouds and networks.

Scalability

The Cisco ScanSafe Web Security SaaS solution is highly scalable and has a large capacity. However, there may be delays when sending requests outside of websites due to the proxy downloading and providing content. The speed is dependent on various factors such as networks, tasks, locations, and networking services. Despite the complications that arise from the distribution networks and different services, the categorization of URLs remains the same.

Stability

The stability of Cisco ScanSafe Web Security SaaS is highly rated by users. The solution is composed of robust proxies and has a resilient cloud architecture that operates 24/7. Any issues encountered are usually related to traffic routing. Overall, the solution is reliable, without any bugs or glitches, and does not crash or freeze.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Secure Web Gateways (SWG) Buyer's Guide for additional reliable information.

Compare Cisco ScanSafe Web Security SaaS [EOL] with alternative products

Go!

Learn more about Cisco ScanSafe Web Security SaaS [EOL]

Cisco ScanSafe Web Security SaaS [EOL] was previously known as ScanSafe Web Security SaaS.

Cisco ScanSafe Web Security SaaS [EOL] customers

Arup Group, Gobierno de Castilla-La Mancha, K&L Gates, New South Wales Rural Fire Service, Transplace

Related questions

  • 20
When evaluating Web Security Gateways, what aspect do you think is the most important to look for?
  • 22
What is the best security web gateway?
  • 28
Is Netskope's SWG as good as the Zscaler SWG?
  • 40
What secure web gateway do you recommend?
  • 2
Why is Secure Web Gateways (SWG) important for companies?

Product Categories

Product Categories
Secure Web Gateways (SWG)
Internet Security

Popular Comparisons

Popular Comparisons
Cisco Umbrella vs Cisco ScanSafe Web Security SaaS [EOL] Logo
Cisco Umbrella vs Cisco ScanSafe Web Security SaaS [EOL]
See all alternatives
 

Cisco ScanSafe Web Security SaaS [EOL] reviews

Sort by:
Samir Shah - PeerSpot user
CEO / Managing Director at Infinity Access Technologies Pvt Ltd
Verified user of Cisco ScanSafe Web Security SaaS [EOL]
Sep 23, 2022
Easy to implement with good security and scanning

Pros

"The web security is great."

Cons

"The licensing could be better."

What is our primary use case?

It works as a firewall for this packet filtering and stateful filtering firewalls

What is most valuable?

It is an easy solution to implement. 

The web security is great. The filtering of different URLs has been very helpful. 

It also acts as a firewall, which is quite helpful in terms of security. 

We've used it for content scanning and filtration in the data center.

Since this is on the cloud, the cost has gone down. It's got good features and is easily manageable.

Cisco is rather well-known and robust. 

*Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Read full review (819 words)
Enrique-Diaz Jolly - PeerSpot user
Principal Consulting Engineer, Founder, Own at Jolly Security Inc
Verified user of Cisco ScanSafe Web Security SaaS [EOL]
Nov 12, 2022
Super stable with huge capacity but is retired so is no longer supported

Pros

"It is valuable to be able to block whole categories or groups at one time."

Cons

"The solution is not supported well because it is legacy."

What is our primary use case?

Our company used the solution as a cloud filtering service for customers where we filtered URLs based on groups or categories. 

What is most valuable?

It is valuable to be able to block whole categories or groups at one time such as messaging and email access. 

*Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
Read full review (754 words)
Buyer's Guide
Secure Web Gateways (SWG)
Download free report
Find out what your peers are saying about Secure Web Gateways (SWG). Updated April 2025
847,959 professionals have used our research since 2012.
Samir Shah - PeerSpot user
CEO / Managing Director at Infinity Access Technologies Pvt Ltd
Verified user of Cisco ScanSafe Web Security SaaS [EOL]
Apr 1, 2020
Good cyber security features; could simplify for users

Pros

"The cyber security features they offer are most trusted"

Cons

"Setup is not that difficult, but it really requires proper technical training."

What is our primary use case?

This solution is mostly used by educational institutions and some enterprise companies that require decent security. We provide that service for them. I'm the CEO and Manager of the company.

What is most valuable?

The VPN would be the most valuable feature. The cyber security features they offer are most trusted.

*Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Read full review (336 words)