Service and Support
Users reported positive experiences with Cisco UCS E-Series Servers' customer service and support. They praised Cisco's technical assistance, often relying on resellers or partners like Next Technologies and OneNeck for initial help. Cisco's TAC is recognized for expertise, resolving issues effectively. Users sometimes escalate complex cases to TAC when resellers cannot resolve them. Satisfaction levels are high, with some rating support as nine out of ten.
Deployment
Cisco UCS E-Series Servers' initial setup is easy and straightforward. Users connected with Cisco engineers for remote setup, appreciating the absence of on-site visits. The process is simple for those with CCNA training, basic routing, and server knowledge. Deployments can take from a few hours to two days, depending on network accessibility and data migration needs. A small team can handle the deployment and maintenance phase effectively. Familiarity with Cisco’s ecosystem is essential for the administration.
Scalability
Cisco UCS E-Series Servers exhibit strong scalability, allowing expansion through interconnected Blade servers within a single chassis, facilitating increased server addition without the need for additional fabric servers. Used by mid-sized businesses and organizations with numerous users, they support extensive scaling, fitting dynamic needs. Users appreciate the capacity to grow with business expansion, making it suitable for companies planning future growth. Integrating easily, it serves multiple users across different sectors, indicating wide adaptability and versatility.
Stability
Cisco UCS E-Series Servers are described as highly stable, with ratings of 98/99 out of 100. Maintenance and infrastructure management are handled by individuals responsible for multiple sites, consistently finding the servers stable. Users rate stability ten out of ten, experiencing no hardware or firmware issues. They consider no other alternatives comparable, reflecting a strong consensus on reliability, managing racks, servers, and network infrastructure confidently without encountering significant challenges.