We are a reseller and primarily use Datto ALTO for disaster recovery.
Pros
"It stayed the same for a long time, which makes it easy to set up and easy to work with."
Cons
"Technical support was superior when it was owned independently."
Datto ALTO is a small一but powerful一business continuity and disaster recovery (BCDR) solution built for MSPs to minimize downtime and to efficiently prevent data loss for their small business customers.
We are a reseller and primarily use Datto ALTO for disaster recovery.
It is extremely simple to use, set up, and manage.
They do a good job of it.
The interface is very easy.
It stayed the same for a long time, which makes it easy to set up and easy to work with.
Technical support was superior when it was owned independently. They have merged with another company, and as your company grows in size, your technical support suffers. That's just the way it is. As a result, they could improve their technical support.
We are using the latest version of Datto ALTO. It's up-to-date.
We used it as recently as today for 45 to 50 customers.
It is deployed both on-premises and on the cloud.
Datto ALTO is very stable. We have never had any issues with bugs or glitches.
It is very easy to scale Datto ALTO.
Every customer we have uses this solution. We do not give them an option, if they want to be a customer of ours, they have to use Datto.
Technical support is good, but they were better when it was independently owned. They were excellent before but now they are just good.
Previously, we used AppAssure.
We switched to Datto ALTO because it was a better product. It's the same price point, but it's a better product.
The initial setup is very easy.
It's reasonably priced.
If you have a small server, it's approximately $100 per month.
I would recommend this solution to others over all others.
We are very happy with this solution, I would rate Datto ALTO a nine out of ten.
