Service and Support
Dell PowerEdge M support is generally regarded as adequate, with many finding it knowledgeable and helpful. Some have faced challenges with the requirement for up-to-date firmware and delayed responses due to geographical constraints. Despite occasional frustrations, many users appreciate the customer service, rating it highly. There are reports of inconsistent quality depending on support tiers. Response times are noted to have worsened recently due to parts and personnel availability issues, although satisfaction remains high for many.
Deployment
Initial setup of Dell PowerEdge M is generally straightforward, although experiences vary. Many find it easy and user-friendly, especially those with prior rack-mount knowledge. It requires networking and storage configuration, with some reporting necessary vendor assistance. Others note complexity, particularly with interface limitations compared to Cisco. Deployment time varies, often involving multiple engineers, but some rate it highly for ease. Some find familiarity with Dell advantageous, while others prefer HPE or Cisco.
Scalability
Many find Dell PowerEdge M highly scalable, with capabilities for both small and large enterprises, though some note limitations when expanding blade numbers. Ease of integration and resource adjustment during critical times are appreciated. Its infrastructure allows straightforward scaling with compatible hardware, though challenges arise when changing older server generations. The scalability meets virtualization needs and is praised for its enhancements, despite minor issues with complexity in scaling out, particularly with outdated software versions.
Stability
Dell PowerEdge M exhibits strong stability. Users report it remains operational during component failures, provides good uptime, and functions effectively for virtualization. Most rate its stability high, although some minor firmware issues occur. High reliability is noted, with minimal maintenance required. Reports highlight stable performance, low outages, and impressive power management, especially compared to previous models. Employees find it suitable for customized sites and classes, fulfilling client needs without significant latency or performance problems.