Exinda's most valuable features include granular service class management, WAN management, shaper accelerator, real-time monitoring, traffic identification, and application layer traffic management. It enables prioritization of traffic types and applications, provides dynamic throughput management, offers visibility into network activity, and suggests optimizations. It allows setting of tailored policies, prioritizing apps and users, and monitors key systems and responses, enhancing bandwidth and connectivity control.
- "The most valuable feature is the ability to create policies where we can tailor them to the customer. It enables us to prioritize apps and users for bandwidth."
- "It has the ability to prioritize, providing an automatic optimization. I can put it in a hierarchy and know that certain devices will be prioritized over others. It is able to identify the traffic. It can pick out whether if its a Zoom meeting (or something like that), then it's able to put that somewhere in the hierarchy based on the traffic type."
- "The most valuable feature is the ability to manage the traffic at the application layer. It makes things a lot easier. We're not digging for port numbers and IP addresses and different services... It makes us far more responsive in our ability to do things and speed up the process. We're a very small shop, so having something that's straightforward and easy to use is a big help."
Exinda's support service and licensing complexity require enhancement. Cloud infrastructure compatibility and quicker application updates are needed. Improved speed and throughput for larger devices are suggested. Real-time monitoring should filter beyond IP addresses. Custom application creation can be awkward, and educational resources are limited. Citrix support and network visualization would be beneficial.
- "In terms of improvement, one thing that has always frustrated me about it is that when you look at real-time monitoring, you can only filter it by IP address. You can't filter it by anything else. It would be good if we could filter by VLAN."
- "A lot of working with this solution is really intuitive. I have picked it up mostly on my own. I'm sure that there are some things that maybe I hadn't thought of or really hadn't considered, and I think it would be good just to promote some day courses. I don't really see a whole lot that comes out for Exinda as far as training or informational sessions through our normal resellers. It would be cool to know more about the solution by utilizing educational resources or even have Exinda promoted a bit better."
- "The updating of applications that the system knows about could be a little quicker. For example, Zoom had been out for a while, but it took a while for it to show up as an application that Exinda could natively handle. We had to write some things in order to handle Zoom, initially."