We're just a customer. We don't have a business relationship with the company. I'm an outsourcing service provider and I've had a lot of experience using the solution. We have everything from DS8100 disc storage, all the way up to 8990s. I'd advise new users to read the implementation installation guide. Most of the questions are answered in there. People just tend to skim over it and don't get into the details. However, it's important in making everything run smoothly and understanding the solution. That's probably the best advice I've actually heard from anybody. At the end of the day, don't be someone who skips the instructions, and all of a sudden you have a pile of parts. I'd rate the solution nine out of ten.
