KiSSFLOW Reviews

I use Kissflow to handle business tools. Whenever other teams have to integrate their spreadsheet so they can automate tickets, I help them with that. I'm the spreadsheet configurator, and I get Kissflow to talk to a spreadsheet or even a website.

After integration with our Planview team, Kissflow saved about 20% of our time in copying info from tickets to a spreadsheet. Having that automated made things more efficient.

Our company operates in 54 countries, with our headquarters in Durham, North Carolina. We use Kissflow for a project called DPA, where we build various projects using Kissflow. We have deployed Kissflow for various purposes, including for our finance application for finance payments and invoices. We also integrate Kissflow with CostPoints to track time sheets and attendance to make payments to staff. We have also developed enterprise health management software for those countries because our company is an NGO running HIV programs.

The best thing about Kissflow is its user-friendliness. It supports multi-dynamic applications so that you can build a big enterprise application. Another robust feature of Kissflow is that you don't need to buy physical or cloud servers. Everything is within the application itself. The database is called DataFax, and you can store and retrieve all your application records from this database without needing to host a database.

Moreover, Kissflow supports external APIs, making it more flexible. APIs can be in JSON, XML, or any other desired format. This flexibility enhances its usability, and even a layperson who knows nothing about the software can be trained to use Kissflow. You don't have to be a full-time software engineer like us, with 13 to 15 years of experience in software development. I can train you to use Kissflow within a day, and then you could watch some tutorial videos on how to implement it as a full-fledged application and start deploying it.

Likewise, the solution is a drag-and-drop system with various input fields, images, text files, bookings, and everything you would find on a normal webpage. What sets the solution apart is the advanced drag-and-drop feature and its step-by-step process.

Additionally, Kissflow allows you to generate reports in batch format, Excel sheets (XLS), or CSV files, providing a comprehensive overview of how Kissflow works.

Currently, we use boards to manage various processes. The main processes we manage with KiSSFLOW are quality control, maintenance of past and ongoing jobs, HR department tasks such as registration, classification, and control of the hiring process. 

We also use it to manage sales office tasks, including creating and managing offers for customers. Additionally, we utilize KiSSFLOW to track the progress of ongoing projects in our business.

We are a company that specializes in manufacturing windows and faucets, specifically glass faucets and aluminum windows. We undertake large projects here in Italy, such as hospitals, schools, and skyscrapers, which contribute to our sales cluster. Currently, we have around one hundred ongoing projects. KiSSFLOW is instrumental in managing all the project-related activities. For instance, we are currently constructing a large hospital in Milan, and all the activities associated with this project are managed using KiSSFLOW. 

Apart from that, we use KiSSFLOW for maintenance, quality control, project management, handling processes, offers, and internal activities specific to certain projects. Additionally, we are in the process of relocating parts of our production to another facility, and KiSSFLOW is involved in managing all the activities related to this transition. These are just a few examples of the cases or activities that we handle using KiSSFLOW.

We use the product to streamline our operations. We have transitioned to a work-from-home scenario. We send work to our team members through the product. We do not use emails anymore. We use KiSSFLOW for service delivery.

The best thing about KiSSFLOW is that we can do virtual approvals. We can also customize the processes according to what is most convenient to us without sacrificing internal control aspects. It helps us perform our tasks with ease. The product is customizable. If there are any new developments, it is easy to revise and make changes in the tool.

Primarily, the KiSSFLOW platform is utilized to develop and maintain projects for any business vision looking to convert from paper to online forms. For instance, transforming paper procedures to online, aligning with the company's vision to automate everything. The goal is not to see employees still using paper but to automate forms and workflows. Ideally, they aim for automation to be seamlessly integrated for any form. That's the vision for any progressive company.

KiSSFLOW automates any workflow that you see. For example, if you have a paper that needs to be signed by your direct manager and then archived, you don't have to worry about doing it manually. KiSSFLOW can automate the entire process, including archiving. It also provides a form builder so that you can design your own forms to fit your specific needs.

Any form you want to create is possible. And it's flexible for the PI, if you need it to be. If you want to extract data from the KiSSFLOW database, it's structured similar to SQL.

Once users engage with this platform, and if there's a need, you can create queries to collect data, display it on dashboards, and even customize these dashboards for data visualization.

You have options like linear dashboards, LogRhythmic, and others. And if you have a concept, say, replacing KiSSFLOW with another system, you can still integrate and connect that system with KiSSFLOW. The major feature is the seamless connectivity between different apps, not separating them.

For example, as a user, if I am setting a purchase request from SEB and someone asks where the request is currently, they might tell me to check KiSSFLOW. Now, expecting a user to navigate through multiple systems can be confusing and inconvenient. The major part is to set up your environment seamlessly within KiSSFLOW.

Users can connect multiple applications and platforms within KiSSFLOW. This is one of its major features. For example, in agreements. As an agreed end-user, if I utilize this application, specifically the KiSSFLOW form, to submit an agreement or contract, I'm not aware of the origin of the data or where the current data comes from. Take, for instance,  BRs and BRs from SEB. It's available in the form. So when I select a specific order number, I won't know its source. 

The standout feature is the ability to connect various applications through KiSSFLOW. As an end-user, you're presented with a singular screen, a unified interface.

My organization is an ed-tech company. We have multiple freelancers who create questions. There are a lot of people who prepare for the government examinations in India. We have around one crore questions on our platform. We use freelancers to create these questions. We use the product primarily for managing our freelancers.

The requirement starts with a manager. For example, if a manager wants English questions translated into Hindi, The request doe from the manager to the language manager. Then, the request goes to the freelancer. After the freelancer has completed the job, it goes for approval. Likewise, we have multiple processes. We use the product to track the progress of the work.

I also use the solution for a lot of automation. We also have KiSSFLOW support. We can integrate it and make automated forms. I work more on automation. We have automated many KiSSFLOW processes. We create reports and make decisions like payment structures based on them.

We can use the remote lookup feature to call an API. KiSSFLOW is like Google Forms. We can create forms and workflows. I use the solution for automation. I also use it to call APIs and help the users to reduce manual work in the product.

Recently the product introduced AI-suggested fields. It is good. An AI will suggest things to you based on your process. Whenever I find something missing in the solution, I connect with the community. The community is very active. Whenever someone posts something on the community page, people reply to them. They also conduct weekly quizzes, choose random winners, and distribute gift vouchers from Amazon and other brands.

One of the use cases is the approvals we do for the purchase process. Our purchase process is in our ERP, but the approval workflow configuration is done in Kissflow. We delegate authority in Kissflow, and people in our organization log in to Kissflow and approve the purchase. 

The best thing is the no-code part. Even a person without experience with the coding language can easily understand and build the processes. The business team or people who are not from IT can also build their own processes, workflows and start using Kissflow pretty easily.

We haven't deployed it at all yet, and none of my team members have in any way started using it for any purpose just yet. We're still in the discovery process. 

The ease of use is great. The user interface is very, very good. 

The creation of process forms is very simple and it offers a good amount of detail that can be captured.

The solution can scale.