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KiSSFLOW Reviews

Vendor: KiSSFLOW
4.3 out of 5
304 followers
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What is KiSSFLOW?

KiSSFLOW understands that you know how to solve your office chaos problems better than anyone else. That’s why they created a cloud-based platform to help business leaders create, modify, and use automated business applications. You can make each application with beautiful, easy-to-use, and modern technology. You get the functionality of high-end BPM software with no coding or complicated mapping required, so you don’t have be a programmer to create amazing applications.
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Buyer's Guide
KiSSFLOW
November 2024
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Helped 816,406 peers since 2012

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KiSSFLOW mindshare

Product category:
Business Performance Management
As of November 2024, the mindshare of KiSSFLOW in the Business Performance Management category stands at 0.4%, up from 0.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Business Performance Management
 
 
Key learnings from peers

Valuable Features

KiSSFLOW's most valuable features include outstanding performance, intuitive user interface, easy process creation, remote lookup for APIs, AI-suggested fields, active community, agile boards, flexibility in process modification, native integrations with Google Drive, robust email automation, Outlook integration, comprehensive API support, no-code ease of use, virtual approvals, customizable processes, batch reporting, and streamlined automation. It supports integration with applications like DocuSign, Salesforce, OpenText, and SEB, enhancing flexibility, scalability, and stability.
  • "The most valuable feature is APIs. Its integrations are very flexible, allowing developers to connect multiple applications like DocuSign, Salesforce, OpenText, and SEB."
  • "Kissflow is intuitive and easy to use, and I haven't faced any errors using the solution so far."
  • "The best thing about Kissflow is its user-friendliness."

Room for Improvement

Users desire more accessible form integration, improvements to storage and form attachments, and expanded third-party tool integration. They request features like a WhatsApp notification system, Gantt timeline, and live document linking. Customization of UI, input fields, and design elements is limited. Some complain about the lag in API calls, issues with the date field, and certain notifications not appearing on the mobile app. They wish for better organization of company resources within KiSSFLOW.
  • "There is room for improvement in terms of stability."
  • "When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user."
  • "One area where I believe Kissflow can be improved is customization."

ROI

KiSSFLOW significantly enhanced process efficiency, leading to notable time savings and cost reductions. Its intuitive interface facilitated quick adoption among team members, allowing for smoother workflow automation. Customization features helped address specific business requirements effectively. KiSSFLOW's robust integration capabilities streamlined operations across various platforms. Automation of repetitive tasks reduced manual work, boosting productivity.

Pricing

KiSSFLOW is seen as an affordable product with costs based on the number of users or modules. Subscriptions are required for business accounts, but free trials are available. Users note that the product is more expensive than competitors at $15 per user per month, with other platforms costing $10 or less. Despite higher costs, there are no additional charges beyond the standard license fee. The overall cost is considered not too expensive.
  • "The license is very expensive."
  • "Your company must subscribe to the solution if you create a business account."
  • "The product costs $15 per user per month."

Popular Use Cases

Organizations use KiSSFLOW for various internal workflows such as managing freelancers, automating processes, handling HR tasks like onboarding, and tracking project progress. It assists in approvals, finance management, enterprise health management, request approvals for leave, and service delivery. Companies leverage its automation capabilities to transition from paper to online forms, streamline operations, integrate spreadsheets, and maintain quality control in multiple departments.

Service and Support

KiSSFLOW customer service is highly responsive and efficient, with prompt issue resolution and fast support team responses. Users appreciate the knowledgeable assistance and helpfulness, with options for direct communication with product managers. Extensive documentation is available, and technical support teams assist via email or scheduled meetings. Feedback varies on response times, but generally, users find the support satisfactory and kind.

Deployment

Initial setup of KiSSFLOW varies in complexity. Some found it straightforward, especially with cloud deployment and training support. For first-time users, understanding advanced functions may take time. Deployment duration ranged from a few weeks to a month. Users appreciated cloud accessibility and the ease of account creation and application development. Support from KiSSFLOW and partners played a crucial role for many.

Scalability

KiSSFLOW is recognized for its scalability with organizations ranging from small teams to large enterprises making easy adjustments in user numbers. Users value its seamless integration with Google and ERP systems, facilitating expansion. Most appreciate the platform's capacity, though some feel there’s room for feature enhancements. Many highlight the ease of scaling and integration, particularly with Google tools, aiding significant user bases effectively. Some note improvements over time, making scaling more efficient.

Stability

KiSSFLOW has been described as stable and reliable. Users have faced only minor issues during updates and consistently rate its stability highly, ranging from seven to ten out of ten. It utilizes certified servers and has shown no major problems. Users appreciate its speed and trust its stability, noting that it does not experience downtime or go offline. Stability has been excellent, with a positive user experience due to its remarkable performance.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our KiSSFLOW Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
11%
Manufacturing Company
8%
Government
7%
Wholesaler/Distributor
7%
Retailer
6%
University
6%
Educational Organization
6%
Comms Service Provider
3%
Real Estate/Law Firm
3%
Non Profit
3%
Transportation Company
3%
Construction Company
3%
Healthcare Company
2%
Energy/Utilities Company
2%
Insurance Company
2%
Pharma/Biotech Company
2%
Security Firm
2%
Media Company
1%
Hospitality Company
1%
Aerospace/Defense Firm
1%
Legal Firm
1%
Recreational Facilities/Services Company
1%

Product Video

KiSSFLOW customers

KiSSFLOW has 1.3 million users and 10,000+ customers across 121 countries. The people who get the most out of KiSSFLOW are business leaders like department heads, senior managers, and process owners who want to automate repetitive processes. These people can set up and modify the application on their own. The interface is simple so that all the users in the organization can utilize it through the web application, mobile apps (iOS and Android), smart actions on Gmail, and email notifications. Notable companies are Royal Caribbean, Dominos, Motorola, Danone, The Telegraph, Michelin, and PepsiCo.

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Product Categories

Product Categories
Business Performance Management
Business Process Management (BPM)
Rapid Application Development Software
Low-Code Development Platforms