Menlo Secure Reviews

Name: Menlo Secure
Brand: Menlo Security
Rating: 4.6 (4 reviews)

Vendor: Menlo Security

4.6 out of 5

4 reviews
100% willing to recommend

586 followers

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What is Menlo Secure?

Menlo Security Secure Application Access

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Featured reviews

Olivier DALOY

Group Information Systems Security Director - CISO at Faurecia

The solution should have no impact but it does have a bit of impact on end-users. For example, we encountered some issues in the downloads that took longer than they did without using Menlo. That is clearly not transparent for users. We expected not to have any latency when downloading anything from the internet with Menlo compared to without Menlo. We are now transitioning to another solution. The main reason for that is that managing all of the exceptions and troubleshooting all of the issues our users have had connecting to the internet has become too significant in terms of workload, compared to what we hope we will have with another solution. In other words, we hope to get the same level of protection, while reducing the number of visible bugs, issues, latencies, impacts on performance, et cetera, that we have today with Menlo. We already solved most of them, but we still have too many such instances of issues with Menlo, even though it is protecting us for sure. The weak point of the solution is that it has consumed far too much of my team's time, taking them away from operations and projects and design. It took far too much time to implement it and get rid of all of the live issues that we encountered when our users started using the solution. The good point is that I'm sure it is protecting us and it's probably protecting us more than any other solution, which is something I appreciate a lot as a CISO. But on the other hand, the number of issues reported by the users, and the amount of time that has been necessary for either my team or the infrastructure team to spend diagnosing, troubleshooting, and fixing the issues that we had with the solution was too much. And that doesn't include the need to still use our previous solution, Blue Coat, that we have kept active so that whatever is not compatible or doesn't work with Menlo, can be handled by that other solution. It is far too demanding in terms of effort and workload and even cost, at the end of the day. That is why we decided to transition to another solution. If we had known in the beginning that we would not be able to get rid of Blue Coat, we probably would not have chosen Menlo because we were planning to replace Blue Coat with something that was at least able to do the same and more. We discovered that it was able to do more but it was not able to replace it, which is an issue. It is not only a matter of cost but is also a matter of not being able to reduce the number of partners that you have to deal with. In addition, they could enhance the ability to troubleshoot. Whenever a connection going through Menlo fails for any reason, being able to troubleshoot what the configuration of Menlo should be to allow it through would help, as would knowing what level of additional risk we would be taking with that configuration.

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JCP

CISO at gsis

The user monitoring could still be improved. We are a government agency, so we purchased Menlo by user. If we have 3,000 users, we need to see that all 3,000 users are able to use Menlo. However, there aren't any reports that say, "In the past six months, all 3,000 users have logged in," because there are some cases where SSL is bypassed, for example. When they access sites like that, the user is not tagged as a normal user, so 3,000 may become 2,900, but I still need to account for 100 users. I'm working with Menlo right now to make sure that all user activity will be visible to me.

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Reviewer0374529

Chief Technology Officer at a financial services firm with 1,001-5,000 employees

* The technology itself * Web isolation * Doing it seamlessly from an end user perspective. These features are critical. The solution provides a single console for security policy and management. This just makes things more efficient for us, which is pretty important. The solution’s ability to combine user-friendliness for admins and security for our organization is about as good as it gets. We can provide open browsing access to the Internet, disallowing the usual suspect categories like gambling. So, we allow access to the rest of the Internet, which is a wealth of information for business users. It provides them with a seamless way to engage without any noticeable differences, yet doing that very safely. From the administrator's perspective, being able to get in, quickly and easily, to make the adjustments that need to be made for exceptions for valid business sites is important to us.

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PeerAnalyst reports

Type	Title	Date
Product	Reviews, tips, and advice from real users	Jan 21, 2025	Download
Comparison	Menlo Secure vs Vulcan Cyber	Jan 21, 2025	Download

Key learnings from peers

Last updated Dec 5, 2024

Valuable Features

Menlo Secure's most valuable features, according to user feedback, include its robust threat isolation technology which significantly enhances security by isolating potential threats before they can reach the network. Users appreciate the seamless browsing experience that remains unaffected even with high levels of security. The platform's ease of deployment and minimal maintenance requirements are highlighted, as they allow for quick and efficient integration into existing systems. Additionally, customers value the detailed and informative analytics the platform provides, offering deep insights into security events and enabling proactive threat management.

"Accessing the internet with a proxy from anywhere is the most valuable feature. It ensures that users are only able to browse legitimate websites. If they happen to go to a legitimate website with a malicious payload, the isolation feature will take care of that."
"For us, the primary goal is protection on the web, and that's extremely important. We're not using any of the other services at this time. The web part is key to the success of the organization. It gives us the ability to protect. It can isolate. It opens the session in an isolated format so that the code isn't running locally. It is running over in the Menlo environment, not in ours. It is not running on the local computer, whereas if you were to go to a normal website, it would run Java or something else on the local machine and potentially execute the malicious code locally. So, it does give us that level of protection."
"The fact that it is a cloud proxy solution is another feature we like. For example, if you acquire a new company, you can use it to protect that new company without the need to install anything physically on their networks."

Room for Improvement

Menlo Secure can benefit from enhancements in multiple areas. Users highlight that the user interface requires refinement to be more intuitive and easier to navigate. Additionally, the performance speed could be optimized, as some users find it slow, especially during peak times. Another area for improvement is the reporting feature, which needs to be more comprehensive and customizable to meet diverse user needs. Lastly, technical support could be more responsive and effective in resolving issues promptly, as current users feel there is room for improvement in this aspect.

"The user monitoring could still be improved."
"Currently, I don't have a good way to see which of my rules are being used in the access control lists. I have numerous entries, but are they all still needed? A report that would show me my list of who is allowed and whether we're actually using it would be useful because I can then go clean up my list. It would be easier to manage. We would eliminate the vulnerability of unused services."
"We are now transitioning to another solution. The main reason for that is that managing all of the exceptions and troubleshooting all of the issues our users have had connecting to the internet has become too significant in terms of workload, compared to what we hope we will have with another solution."

ROI

Users have shared that Menlo Secure provided a positive return on investment. They reported a notable decrease in malware incidents and lessened the burden on their IT teams. Operational efficiency improved and the initial spend appeared justified by the long-term savings in reduced cybersecurity threats and maintenance time. Overall, the investment in Menlo Secure seemed well worth it due to its effectiveness and supportive outcomes.

Pricing

Based on user feedback, the pricing for Menlo Secure is described as competitive and fair. Many users appreciate that it offers good value for the features and level of protection it provides. The setup cost is generally seen as reasonable, and the process of setting up and implementing the software is reported to be straightforward by most users. As far as licensing is concerned, users find it flexible, accommodating different needs and scales effectively. Overall, Menlo Secure is viewed favorably in terms of cost, ease of setup, and licensing options.

"The solution is expensive. It's more expensive than the solution I previously used. Compared with the other cloud-based solutions, it's very competitive."
"It is appropriately priced for what they're doing for us. Considering the protection provided, I feel their pricing is spot-on."
"We save a ton of money and time. Previously, the numerous hits that we were receiving from our security tools, prior to implementing them, had to all be chased down, dispositioned, and endpoints had to be reimaged. It was just a ton of effort to do all that. That is where the savings from time and money come in."

Popular Use Cases

Menlo Secure is primarily used to provide secure browsing and email protection, offering isolation capabilities that prevent threats from reaching end-user devices. Key use cases include preventing phishing attacks, eliminating malware and ransomware threats, enabling safe web access, and ensuring secure downloads. This is achieved through the solution's ability to isolate web content from endpoints, creating an environment where harmful content can't interact with the user’s system. It’s particularly beneficial in environments where protecting sensitive information and maintaining robust cybersecurity measures are crucial.

Service and Support

Customers frequently praise Menlo Secure for having a very responsive and knowledgeable customer support team. Many users highlight the quick response times and the professionalism shown by the support staff. Additionally, they appreciate the effective problem-solving approach and the clear communication maintained throughout the support interactions. Overall, the dedication of the Menlo Secure team to assisting users is highly regarded.

Deployment

Users noted that the deployment of Menlo Secure is quicker and more straightforward compared to alternative solutions, which often require more time and resources to implement.

Scalability

Users generally find the scalability of Menlo Secure to be quite effective. They highlight that the solution can handle increased loads and demand smoothly. Many appreciate its ability to maintain performance levels without degradation as their requirements grow. Additionally, there are positive remarks about how this solution integrates well with expanding systems, making it a suitable choice for companies looking to scale.

Stability

Users generally express satisfaction with the stability of Menlo Secure. They report that the solution consistently performs well without interruptions, and downtime is rarely an issue. Overall, reliability is a key strength highlighted by many individuals.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Menlo Secure Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews

Computer Software Company

19%

Financial Services Firm

13%

Manufacturing Company

University

Healthcare Company

Retailer

Government

Legal Firm

Educational Organization

Transportation Company

Energy/Utilities Company

Insurance Company

Logistics Company

Comms Service Provider

Pharma/Biotech Company

Recreational Facilities/Services Company

Hospitality Company

Marketing Services Firm

Performing Arts

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Outsourcing Company

Non Profit

Non Tech Company

Mining And Metals Company

Leisure / Travel Company

Engineering Company

Venture Capital & Private Equity Firm

Construction Company

Learn more about Menlo Secure

Menlo Security Secure Application Access makes zero trust access easy, giving users secure connectivity to private applications, including web and legacy applications. At the core of Secure Application Access is the Menlo Secure Cloud Browser, which fetches, secures and delivers the content for users.

In addition to providing simple-to-deploy, clientless ZTA, Secure Application Access and the Menlo Secure Cloud Browser protect applications from attacks such as session hijacking, cookie manipulation, and other tactics that employ protocol manipulation.

Secure Application Access protects applications from Internet threats and provides granular controls for added protection of the application and associated data. These security controls include Read-only/Read-write, Upload/download, Copy/paste, AV scanning, Sandboxing, and Data Loss Prevention.

Last Mile Data Protection

Menlo Last-Mile Data Protection identifies and prevents sensitive data from leaving your company by meticulously inspecting all file uploads and user input across browsing sessions. Leveraging the Secure Cloud Browser, users are protected from the internet and you can protect your organization from data loss with comprehensive traffic monitoring and controls. This approach addresses the growing concerns surrounding data leakage in the age of AI tools like ChatGPT.

By identifying sensitive data through file types, regular expressions, or predefined libraries, Menlo Last-Mile Data Protection empowers security teams to regulate data input into AI platforms and prevent unauthorized uploads. This capability provides crucial protection for intellectual property, PII, and other confidential information.

The solution leverages the Menlo Cloud Security Platform's visibility and control over traffic to reliably detect and prevent data leaks originating from both browser submission forms and non-browser traffic. With the ability to inspect encrypted web traffic, Menlo Last-Mile Data Protection enforces DLP policies consistently across all users and devices, ensuring comprehensive data protection.

Menlo Secure was previously known as Menlo Security Web Security, Menlo Web Security.