Ring capture buffer.
Complex filtering.
Ring capture buffer.
Complex filtering.
The product has allowed us to have a recording of all business critical network data.
The Observer application is very complex to use and setup, this should be improved. Windows is unstable, a possible Linux version in future will fix this.
4 years
The application is easy to deploy, we had no problems with the installation of the appliances.
Windows, not the most stable platform, Windows updates + service packs and virus updates cause the majority of issues.
The product scaled well with traffic load
Customer service was below average.
Technical Support:The local value added reseller did not know the product very well.
No, this was the first solution we purchased.
The initial setup was very complex and not intuitive. The instruction manual is big but does not help you in utilising the product to its full potential.
We implemented the product ourselves.
We had nothing to measure against and until then had not measured the impact of not analysing application performance issues or not being able to replay virus or hacking activity on the network.
The advantage of troubleshooting application performance and security will cost significantly more in the long run than analysing and preventing it now.
No
No
