Merced's flagship solutions, available in on-premise, SaaS and hosted models, include Merced Service Performance Management, which provides performance analytics and dashboards, service coaching, incentive management and real-time reporting for enterprise service personnel. They also include Merced Sales Performance Management with incentive and quota management, performance analytics and dashboards, sales development and coaching, and other analytics solutions.
NICE Merced is the #33 ranked solution in top Business Performance Management solutions. PeerSpot users give NICE Merced an average rating of 8.0 out of 10. Based on the analysis of the 1 most recent NICE Merced reviews, the overall sentiment is
positive, with a sentiment score of 7.2. NICE Merced is most commonly compared to SAS Activity-Based Management:
NICE Merced vs SAS Activity-Based Management.
As of December 2024, the mindshare of NICE Merced in the Business Performance Management category
stands at 0.3%, up
from 0.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Business Performance Management
Key learnings from peers
Last updated Dec 20, 2024
Valuable Features
Room for Improvement
ROI
Service and Support
Deployment
Scalability
Stability
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
