Service and Support
Nutanix Prism's customer service is highly praised, with users frequently noting knowledgeable, responsive support. Technical assistance is often described as fast and effective, resolving issues efficiently. Many have singled out its promptness, rating it highly. Some users have encountered minor delays in response time, and a few noted complexities with certain hardware-related matters. However, most attest to comprehensive support and satisfaction, mentioning that Nutanix Prism's team provides attentive and thorough assistance.
Deployment
Nutanix Prism's initial setup is often described as straightforward and easy. Many users report quick deployments, sometimes within hours, with minimal complexity. Professional services or consultants are sometimes employed for assistance, while some organizations manage the process independently. Deployment times vary based on environment size, with instances ranging from less than a day to several weeks. Users appreciate Nutanix's support and resources for training, which contribute to a simplified configuration process.
Scalability
Nutanix Prism is frequently highlighted for its impressive scalability by users. Customers, ranging from small businesses to large enterprises, report minimal issues when expanding clusters and appreciate its easy, impactful growth capabilities. Users note its adaptability, ease of adding resources without downtime, and straightforward processes for expansion. Some mention cost considerations but still commend its ability to support diverse environments, like VDI workloads. Expansion is commonly rated highly, often with praise for its flexibility and resource management.
Stability
Nutanix Prism is highly stable, with many users praising its reliability and performance. Most report no issues with downtime, bugs, or crashes, and find it handles upgrades and maintenance well. Regular updates are necessary, but users express confidence in their support system. Some experience minor issues during upgrades or with specific environments, yet they still rate stability positively. Overall, users find that Nutanix Prism performs efficiently, even in complex environments.