Oracle API Management Reviews

Organizations primarily use Oracle API Management to centralize, monitor, and secure APIs for external and internal systems. They utilize it for API publishing, handling vast daily invocations, and managing financial transactions. Oracle API connects to third-party bank APIs to enable secure payments, serving as a hub between them and ERP databases, avoiding direct exposure. This setup allows integration and secure management of internal APIs and processes.

Many users express satisfaction with Oracle API Management's customer service and support. It is described as fast, responsive, and robust. The technical team provides good attention in resolving issues, with global support when needed. While some users experience delays in resolving serious issues, they still appreciate the eventual resolution. Organizations using multiple Oracle offerings like WebLogic and databases appreciate the yearly support provided. Overall, Oracle API Management support is consistently rated positively by its users.

Oracle API Management initial setup is reported as straightforward and easy. Organizations mention a seamless installation process with few complexities when handled by the right team. Deployment, including API integration on Oracle Cloud Infrastructure, is not overly challenging and considered simple. With a technical team of engineers, developers, and managers, managing demand isn’t difficult. Integration to testing and end-user delivery takes about a month with significant manpower involved.

Oracle API Management demonstrates impressive scalability. Users experience no issues when scaling, benefiting from its cloud-based nature that supports parallel and horizontal scaling. With thousands of internal and external users along with millions of requests, its ability to handle increased usage is evident. Hundreds of APIs continuously expand in usage, efficiently integrating numerous end customers and vendors. Extensively adopted by organizations, the platform effectively manages growing demands and extensive user interactions.

Oracle API Management is consistently described as very stable and reliable. Users report no problems with instability, noting that any challenges arise not from Oracle API Management but from issues with API structure or connections. No bugs or crashes are reported, and it operates without glitches. Performance is praised as good, with no freezing, making it a dependable choice for users seeking a stable API management experience.